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PlayStation (Games)

Best Buy Unapologetic About Charging For PS3 Firmware Updates 454

donniebaseball23 writes "After discovering that electronics retailer Best Buy was charging ignorant customers $30 for the 'service' of installing updated firmware on PS3s, IndustryGamers got word from the company on its policy. Best Buy sees no problem with charging for this convenience, even though it's something Sony provides to PS3 owners completely free. 'While many gamers can handle firmware upgrades easily on their own, those customers who do want help can get it from Geek Squad, and we continue to evaluate this offering to ensure it meets their needs. The service goes beyond a firmware updates, and includes user account setup, parental control setup and other components,' a representative said."
Privacy

Blizzard Rolls Out Real ID Privacy Options 145

tacarat writes "The last time Blizzard mentioned their new Real ID system, there was a strong backlash from users over privacy issues. Blizzard reconsidered their plans to require real names for forums, and little has been heard about it since. Now, they've announced new privacy settings, allowing users to limit how their name gets shared or to disable the system entirely. Quoting: 'These options provide Real ID users with additional tools for customizing the service based on their preferences, enabling the ability to opt in or out of the Real ID "Friends of Friends" and "Add Facebook Friends" features or to turn off Real ID altogether.'"

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