Comment Re:Maybe try treating customers better? (Score 1) 278
Sorry to hear about that. It really sucks you got shafted like that.
This is one huge reason why I buy my music from Amazon. I am tired of buying the same stuff over and over as CDs wear out, formats change (albums, cassettes, CDs, etc), or digital files are lost. Amazon music is DRM free and I can back it up. If I do need to re-download my digital content again I can do that too. I'm not sure if that is an unlimited feature, but Amazon hasn't complained to me yet or given me warning about not being able to download the albums again.