The truth is, ISPs need happy customers, or else they will lose them to other ISPs.
Uhh, which other ISPs would they lose the customers to? Very few communities have any sort of choice when it comes to broadband. So the wallet-voting you're proposing is for everyone to go without any sort of broadband access? Good luck with that.
These are all displayed to the user in big orange warning text, with an OK/Cancel button below 'em. Every application in the market does this sort of thing, so the user knows exactly what every app is able to do. The article looks like FUD to me.
Seriously, even if 99.44% is still garbage, that leaves some good stuff.
Hey, that sounds just like Hollywood!
Living on Earth may be expensive, but it includes an annual free trip around the Sun.