Comment Re:You can't say NO (Score 1) 410
Your math is good. I didn't make these numbers up.
What happened, I suspect, is that the underlying backlog numbers were re-estimated by the outsource team, based on their rate of progress. So this is in large part the effect of an experienced team familiar with the applications being replaced by an inexperienced team, combined with the additional process load of an external team working with an internal team. It was likely exacerbated by a remaining work force that was pissed off at the process, who had no motivation to make the outsourcers look good. As Gomer Pyle would have said, "Surprise, surprise, surprise."