Perfect (true-life) example from my job: A doctor saw a package product at a trade show for $100K. He came back to us and wanted us to recreate it for $10K. We told him it wasn't possible. He went to our Account Executive, who told us that we would be doing it, and for $10K.
The crux of this project was a specialized medical camera that cost $10K, and would not work with our PC hardware. We suggested that he buy an off-the-shelf DSLR, which he refused. Again, went to the Account Executive, who okayed it. Great, now we're over budget, and we have a $10K device that doesn't work.
So, we go to the camera hardware manufacturer, who now has us by the short hairs, and they tell us that they can write us a driver for $30K. Which is again okayed. The project is now 30K over budget, we still haven't bought the hardware for it, and they have us doing the project off the clock because they haven't budgeted for any labor costs.
Two years later, it still doesn't work right. The doctor loudly proclaims to anyone who will listen about how the IT department doesn't care about his needs, and articles like this get written.
I do IT for a major regional hospital chain, and all this time, I thought it was just my company that was this fucked up.
What you're talking about is EXACTLY what happens. Doctors, managers, vendors, whoever CONSTANTLY show up with junk hardware and software, throw it at us, and expect us to support it. The organization is so bloated around the middle that no one has the authority to tell anyone else no. We have hundreds of Access databases, SQL servers running on people's desktops, and apps that we've never heard of turning up constantly.
And it all happens so fast, and we're SO understaffed (4 IT staff for 2000+ devices in my hospital) that we don't have a prayer of keeping track of it all.
And the understaffing is a problem in and of itself. The organization as a whole has around 30K total employees, of which 700 are IT staff. Probably 10% of the IT staff does next to nothing. Another 30% does nothing beneficial to patient care, or actively makes patient care harder. 20% are redundant management. For example: my particular part of the company, staffed by 4 IT grunts such as myself, has 4 managers directly over me: 1 team lead, 2 Project Managers, and an Account Executive. All of whom often want conflicting things done at the same time. Finally, the last 50% of IT here is made up of everybody else working their asses off to make up for the rest of the crap.
No wonder heatlh care costs are sky-high. IT is indicative of the whole mess... the company is a gigantic mish-mash of hacks thrown together at the last minute to satisfy the newest bureaucratic requirement, public opinion, expensive doctor, negative news story, malpractice suit, or demands from the board or rich donors. There's no way anything like this could run efficiently.
What about Zoso? Dark Side of the Moon? Tommy? Van Halen I? Bookends? Electric Ladyland? Brothers in Arms? 2112? I could go into modern examples too, starting with everything Dredg has ever made, and finishing with everything Muse has ever made
There are thousands of albums that are great, start to finish. What's killing the music industry is not piracy, it's the fact that people no longer have the attention span to sit through a great album, and aren't willing to pay album prices for the singles that the radio has drilled into their heads.
Those who can, do; those who can't, write. Those who can't write work for the Bell Labs Record.