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I've been doing it for a couple of weeks now and while I obviously can't speak to long term results, I can say I find it easy to follow and it comes without any of the worry or self-nagging that comes with most other diets. I would guess my calorie intake is somewhere around 60% of what it was before, and like the GP I just drink tea/coffee on off days. I don't find myself becoming insanely hungry, either.
Complaining to a senior company executive can be a very effective tool. One, most people these days read their own email. Two, they have PAs who can do stuff. I've done it a couple of times when I've run out of other options, and saved a lot of bother.
I'm not an Electrical Engineer either, but I took a class on it once. The whole grid is locked together and it's changes in load that cause the frequency variations. The transformers have no effect on frequency (presumably a second order fixed effect, but that's irrelevant).
EULAs are surprisingly untested in contract law. But in legal systems based on English law, including most of the US, they are probably worth very little - Denning's red hand and all that. It's strongly debateable whether they form part of a contract at all.
I find the hostility to the ribbon genuinely mystifying. Excel is (for better or worse) my primary tool, day in, day out, and the ribbon is far more pleasant to use than its predecessor. The quirks of Excel are a far bigger problem than where to click on things.