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Privacy

Submission + - Man Arrested for Refusing to Show Receipt at Circu (michaelrighi.com)

NMerriam writes: "Michael Righi was arrested in Ohio over the weekend for refusing to show his receipt when leaving Circuit City. When the manger and "loss prevention" employee physically prevented the vehicle he was a passenger in from leaving the parking lot, he called the police, who arrived, searched his bag and found he hadn't stolen anything. The officer then asked for Michael's driver's license, which he declined to provide since he wasn't operating a motor vehicle. The officer then arrested him, and upon finding out Michael was legally right about not having to provide a license, went ahead and charged him with "obstructing official business" anyways."
Businesses

Submission + - Netflix drops e-mail support (nytimes.com)

msblack writes: In a counter culture move against outsourcing and non-interactive customer support, Netflix has forsaken e-mail as a means of customer support. According to the New York Times article, Netflix set up the call center in Portland OR, shunning other popular US call center cities or off-shoring. "It's very interesting and counter to everything anybody else is doing," said Tom Adams, the president of Adams Media Research, a market research firm in Carmel, Calif. "Everyone else is making it almost impossible to find a human."
The Internet

On The Subject of Web Hosting 184

There's been quite a number of "incidents" over the last year with web hosting companies that haven't lived up to their end of the bargin, or have had other problems. The most recent was the CiHost Drama, which is now, happily, finished. One of many people affected by that outage wrote a short piece for us - but I'm interested in what everyone thinks about web hosting. What's the good places? What's the bad? What pointers can you offer to everyone else? Click below to add your thoughts.

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