Comment Positive Wells Fargo experience (Score 1) 445
Perhaps I'm the only one, but I've had Wells Fargo for ~4 years, and it's been great.
The only bad experience I had was my checkbook was stolen while I was overseas (the checkbook was at the home I share with several guys, there was a party, strangers show up, college life etc.). I didn't check my balance much while overseas, and the dollar was weak, so didn't think much of it when my balance was low. When I got back to the states I noticed that there was a check written to one of my roommates for $75, which I didn't write. I confronted him about it, he denied it. Long story short, someone had stolen my checkbook and *HIS* debit card. They were then writing checks from my account to his name, depositing it into his account (with the debit card as ID), then withdrawing the money from an ATM (he was moronic and wrote down his PIN by the debit card).
After reporting to Wells Fargo, I was given some affidavits to sign, saying I didn't authorize the checks, under penalty of perjury, etc. I had a new checking account and the $900 that was stolen (plus $70 in overdrafts they had caused) refunded to me in about 3 days, with only about 45 minutes of work on my end.
Handled very professionally, I'd say.