Comment Needs more humans (oh, the horror) (Score 1) 426
I heard a piece on NPR's "Marketplace" last month about ChargerHelp, a startup that trains people to fix software glitches that make chargers stop working. That's a great idea, since having more chargers working more of the time means less waiting as things scale and build out. But there must still be some lag from a charger breaking to it being noticed to it being reported to a tech being dispatched to the charger being fixed.
I grew up mostly in a "full-serve" state, and even in the "self-serve" state where I now live, multiple gas stations in my town offer "full-serve" - sometimes exclusively - and do so at the same price as "self-serve" stations. So why not hire folks with associate's degrees in electrical / electronic / computing fields from local community colleges as "charging station attendants" and give them the training and tools to keep the chargers functional? They might also help maintain order at busy times (which would be less busy if all the chargers were functional) and help Granny plug in her car (while explaining that no, they can't check her oil).