Comment People value stability and familiarity (Score 4, Insightful) 269
Really, the only people who care are the "UI Mavens".
Back when Microsoft Office was "evolving" through its various incarnations, each UI change caused incredible havoc - even very UI-savvy people have a hard time finding some popular feature that's now hidden under some obscure ribbon panel. "Ain't nobody got no time for dat!".
The outstanding _feature_ (not _bug_) of the Google Docs UI is how little it has changed over the last 10-15 years. Everyone knows exactly what it can do, and how to make it do that.