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World of Warcraft Server Problems 116

vjmurphy writes "Connectivity to the massively-multiplayer online role-playing game World of Warcraft servers and web site appears to have had some difficulties over the past week. Their hosting is provided by AT&T." That includes my raid's dying twice in MC due to 4000 latency, and also a soft reset of MC. Good work, AT&T.
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World of Warcraft Server Problems

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  • by penfold69 ( 471774 ) on Monday March 27, 2006 @09:56AM (#15002264) Journal
    Try living on the EU servers - its been like this for a year.

  • by 8282now ( 583198 ) on Monday March 27, 2006 @09:57AM (#15002269) Journal
    Haven't been terribly impressed at the technical capabilities of SBC....
  • Refunds? (Score:1, Interesting)

    And will World of Warcraft subscribers be compensated for their lost gameplay time? Time they paid good money for?
  • by Zaffo ( 755234 ) on Monday March 27, 2006 @10:27AM (#15002467)
    Oh, I'm as peeved about crappy connectivity as every other WoW addict, but couldn't it also be the result of one or more Distributed Denial of Service attacks against Blizzard's servers? I'd be quite surprised if this hasn't been attempted already.
  • What's New? (Score:3, Interesting)

    by blunte ( 183182 ) on Monday March 27, 2006 @10:30AM (#15002499)
    WoW has had "issues" since hour one when it went public. Right now their troubles may indeed be their "provider" (just one? they have that much money riding on just one provider?), but in the past they've had plenty of issues of their own creation.

    If we could see inside Blizzard I think we'd find a company that knows how to make good games, but one that doesn't have a good record at making good management decisions on how to run them.

    There's little point in me going into great detail about the many mistakes and poor decisions they've made, but I can say that if they were a financial institution we wouldn't be discussing this. Finance seems to have this understanding that time is money. Somehow Blizzard hasn't quite caught on that 5.5 million subscribers might eventually go away, especially if they get frustrated enough with the downtime/lag. Sure, there's not much place for those gamers to go, but this may not be true in 1-3 years.
  • Re:Suck it up (Score:2, Interesting)

    by Cabriel ( 803429 ) on Monday March 27, 2006 @11:23AM (#15002932)
    You know, this argument is often perported but really holds little credibility.

    Sure, it's a game, and sure the rewards appear to be entirely virtual and owned by Blizzard. However, this is not completely the case. While it is just a game, millions of people are putting a lot of effort into it. The rewards they reap aren't just items, reputation, and experience. They are also getting personal satisfaction and developing relationships with distant friends and guildies. The amount of effort put into this game by an average player still deserves respect. When their efforts result in nothing, it would be akin to working at a real job and your employer suddenly saying they won't pay you for your last 6 or 8 hours of work. I'd rather be kicked in the jimmy. >_> <_<

    To think about the argument from the other side of the street, what would you say if your job decided to heap three times your normal workload on you and not give you any extra compensation? It's only a job, right? You only do it for 8.. 10... maybe even 12 hours a day, and in the end you still get paid, right? You've still got the rest of the day to do what you need to or want to. Why should you be upset? (Before you start answering with reasons to be upset, realize that this specific argument is designed to be fallacy.)

    Inevitably, someone will argue that a job gives real rewards (money) as opposed to programming code that is technically not owned by the player, but I would argue we need personal satisfaction and relationships at least as much as we need money or we stop being human.
  • DDoS possible (Score:3, Interesting)

    by Daggon ( 948225 ) on Monday March 27, 2006 @11:51AM (#15003198)
    Several months back there was a similar rash of instabilities and sever restarts. There were a bunch of rumors that gold farmers were using something to de-stabalize the servers. It used to be that zoning into instance under high lag was used to dupe items, never confirmed it actaully worked but that was the rumor.

    I mention it because perhaps something similar is going on here. The servers are getting destabilized and forced to restart. And you can use a server restart(and the small rollback that usually hits because of it) to dupe items or gold(this works, I've seen it done).

    In the end its just a random collection of rumors that fits the facts. So take with whatever amount of seasoning you need.
  • by CokoBWare ( 584686 ) on Monday March 27, 2006 @12:20PM (#15003462)
    We were using AT&T a few years back for our business connectivity in Florida and they were always having problems, going up and down like a yo-yo. It sounds like their reliability hasn't changed at all. I'm glad we don't use them anymore.
  • No shit Sherlock. (Score:1, Interesting)

    by Anonymous Coward on Monday March 27, 2006 @02:34PM (#15004464)
    A long time ago I used to run ISPs. All of our servers were on BBNPlanet, then one of our bean counters discovered that we could switch to AT&T, because AT&T was just BBN rebranded. Then once day somebody at AT&T thought it would be cool to run their own network. There was talk of this and then it happened and our service went to shit.

    We used to be able to call BBNPlanet and an engineer would pick up the phone and their service was so good that they even fixed a connection problem for us that was our fault by connecting into our router directly and doing the dirty work, and doing the whole thing with a smile! The day we switch to AT&T I was lucky to even get somebody on the phone that spoke English, and this started to become a fairly common experience because their network was so bad that we were disconnected frequently and always had poor bandwidth.

    Bottom line, AT&T's network sucks, it as always sucked, and until they actually start to give a shit about their customers it will continue to suck.
  • Re:DDoS possible (Score:2, Interesting)

    by HycoWhit ( 833923 ) on Monday March 27, 2006 @02:39PM (#15004516)

    I should have been more clear in my first post.

    There is most definately an exploit involving the Dire Maul instance that is causing the increased lag. Of the dozens of players in Dire Maul--only a few are causing the server lag. They tend to be easily identifiable by their names and lack of guild tag. i.e. the chinese farming brigade.

    Regular players aren't causing the lag. On our server there are 5 to 6 of the farmers on the Horde side and double that number on the Alliance side. Our server runs lag free until these 10-15 players connect--then wham! Lagcity until they disconnect.

    What they are doing to cause the problems I don't know, just that rthe exploit seems to involve Dire Maul, Hunters, and produces lots of Traverler's Knapsacks, Major Health Potions, Major Mana Potions, and Ace of Warlords. (probably more stuff I haven't noticed.)

Don't tell me how hard you work. Tell me how much you get done. -- James J. Ling