Best Voice Bot Platforms for Google Cloud Platform

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Chatlayer by Sinch is a powerful conversational AI platform that enables businesses to build and deploy multilingual chatbots across multiple channels. Its user-friendly, no-code interface allows seamless integration with CRMs, ticketing systems, and contact centers via APIs, automating customer interactions with efficiency. Featuring advanced Natural Language Processing (NLP) and ChatGPT integration, Chatlayer enhances engagement by delivering personalized and context-aware responses. Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI, it provides businesses with the tools to streamline support, improve customer satisfaction, and scale interactions effortlessly.

Yosh.AI has been officially recognized as a global Google Cloud Partner. After many successful international implementations of AI solutions, Yosh.AI was awarded a global partnership by Google. Yosh.AI's mission is to improve the communication between retailers, users and their customers through the use AI-powered Virtual Voice Assistants. This will allow them to provide a more enjoyable and seamless shopping experience. Brands can now seamlessly communicate with their users using innovative AI technology that supports both text and voice conversations. This allows for personalized, meaningful, and user-driven communications. Our mission is to enable e-commerce using AI solutions and drive sales and user engagement through an effortless fashion shopping experience that uses voice.

The world's first conversational AI platform that is human-centric and generates new ideas. We are Asia's most widely used chatbot in banking, finance and healthcare, manufacturing, travel and ecommerce. CoRover AI conversational platforms offer a variety of benefits, including increasing lead conversion rates and sales, saving money, streamlining customer support, and improving customer experience. Use cases tailored to each industry with the aim of boosting lead generation and transactions and encouraging repeat purchases. ChatBots automate and streamline repetitive functions, which can improve customer satisfaction and reduce operational costs. The world's first conversational and generative AI Platform, with proprietary cognitive AI Technology, offers managed Chatbot As A Service (CaaS), as well as self-onboarding assistance, to help organizations save money and generate revenue.

Our voice assistant is available 24 hours a day. Your call center is not affected by vacations, operational time, or illness. The assistant answers the phone immediately and can handle hundreds of simultaneous calls. The assistant can answer closed questions as well as open questions. Everything is done according to a call script that you have created. Your operators can focus on more complex calls while the assistant handles all common calls reliably. The assistant can recognize key information such as the type of call, contract number, etc. Our assistant is not moody and can handle as many calls as one. Integration with CRM systems and telephone exchanges is easy. Fully automated solution for outgoing and incoming calls. You can reach your clients at any hour, reduce call center load, understand what you say and have 100 % stress tolerance.

Intelligent virtual agent that allows you to chat and have automated in-and outbound voice and chat conversations. All your voice and text-based business process automation is possible from one platform, available in any language and available 24/7. All your conversation-driven business processes can be seamlessly managed from start to finish with one platform. Scotty is a managed service and a pay-per-use model. There are no upfront investments. Scotty creates relevant and contextual customer journeys using your existing data and returns real-time insights. Don't waste time waiting in line Scotty can handle both inbound and outbound calls from start to finish. Scales from one to millions of calls, chats, and emails using the same platform. There are no monthly fees or license fees for the platform. You only pay for the contact you use. Scotty makes it easy to integrate your existing platforms with your teams.

R Systems' goal is to help organizations identify and mitigate customer journey hindrances. This is done by using the power of AI, data analysis, natural language processing (NLP), and deep neural networks (DNN). Understanding the essence of customer experience will help you improve the way customers respond to your brand in terms engagement, loyalty, retention. To gain actionable insights and make informed decisions about retaining and acquiring customers, organizations need accurate data and metrics. Our data analytics framework will allow you to improve First Contact Resolution (FCR), reduce customer effort and optimize self-service options. It can also help you manage seasonal spikes in demand. Your customer experience will improve with every interaction when R Systems is on your side. Our services allow you to collect data from customer interactions to gain insight into behavior.