Best User Research Software for Google Sheets

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

You can turn more people into satisfied customers by using user insights. Automatically survey your users as they use your app or browse your website. Collect actionable insights from your users to better understand what they want and why. Convert them more into repeat customers. AI allows anyone in your team to create user research surveys customized for you in seconds. AI will ask you about your goal. 1Flow AI creates a customized survey in less than 5 seconds based on your requirements and its domain expertise. Create beautiful in-app flow with font and color customization. You can also choose from a range of widget sizes and positions. Give your users an experience that feels like it's part of your brand. You can trigger any flow to appear at the exact right time, based on page URL rules and events. Meet users where they're most engaged and get to know them quickly.

UXsniff is a powerful AI-powered tool for analyzing session recordings and identifying abnormal click patterns. UXsniff can be your virtual UX expert, transforming the UX analysis process. Watch how your users move, scroll, and click around your website. Take action to fix what frustrates users. It can be difficult to analyze hundreds of recordings in order to gain UX insights. We've used the ChatGPT API's power to provide you a summary for each recording. You don't need to watch each video. Review the summary generated by GPT to quickly understand what happened in the session. This summary allows you to decide quickly whether to skip the video or go deeper into details. Visualize aggregated data on an interactive heatmap to see how users move, click and scroll through your website.

Take the guesswork out your product development. AI-first user interview, prototype tests and concept tests will help you make 16x faster product decisions. Create and launch AI-powered prototype tests, user interview, surveys, design tests, and other research tests for real users, either on your website or with our global panel. Rapidly gain actionable insights that will help you grow your business in 50+ languages. AI can conduct and analyze conversations with your customers whether you are interviewing 10 or 10 000 customers. This allows teams to conduct high yield research in 10+ different languages asynchronously. AI-first research helps you to get to know your customers better and test your assumptions in real time. AI-driven conversations and concept testing conducted with real customers will provide your team with actionable insights. Target customers with action-based triggers or recruit participants from a global panel of 150k participants, with over 300 demographic and behavioral filters.

Pathway is an effective tool for product teams that want to quickly validate UX solutions and find relevant respondents. Pathway helps create a better experience for users, gain insights faster, and engage the team in the research. Create a variety of usability tests, survey questions, or asynchronous interviews using a variety of methodologies. Add as many blocks you need, mix them however you want, and add some powerful logic. All of this comes in an easy-to-use user interface. Create a magic link that will evenly distribute participants across your test variations. No more open-ended questions. AI will read the context and ask follow-up questions based on your instructions. Get the insights you need from the people who are most qualified. You can choose from over 130 countries and 400 filters to find the perfect testers for your unmoderated research.

InsightLab, an AI-powered platform for user research and data analysis, is designed to simplify the extraction of insights. Users can analyze interviews, sales calls and lectures. They can also transform open-ended responses to surveys and conversations into clear themes. The platform includes features such as automated transcripts, thematic analyses, and the ability of data to be handled in more than 70 languages. This allows for efficient and scalable qualitative analysis. InsightLab’s AI-driven interviewing allows for dynamic, conversational survey that adapts to participant responses. This provides depth comparable to traditional interviews, but at the scale and scope of surveys. This approach helps product teams make informed decisions by uncovering the underlying causes behind customer behavior.

Marvin is a qualitative data analysis platform powered by AI and research repository that streamlines user research processes. It's designed for teams working in UX design and product development as well as consulting. It automates tasks like note-taking, transcription and tagging, allowing researchers more time to focus on gaining valuable insights. Marvin's advanced AI abilities facilitate rapid analysis and identification of qualitative data. This helps identify patterns and trends which inform better product and services development. The platform offers features such as centralized storage for research materials, collaborative tools and seamless integration with popular productivity apps, which enhance team efficiency and knowledge-sharing. Marvin simplifies the research workflow and helps organizations become more innovative and user-centric.