Best Unified Communications Software for SugarCRM

Our unified communication platform seamlessly integrates PBXware and gloCOM into a versatile solution that service providers can offer under their own branding. This all-in-one interface supports voice, video, chat, meetings, and presence, functioning smoothly across desktop, mobile, and web platforms. Built on a shared codebase, it ensures a cohesive experience that simplifies support. The v8 multi-CRM functionality enables the simultaneous operation of various CRMs for each tenant, automatically logging conversation histories across all channels and devices to ensure client information is readily accessible. Additionally, the AI Hub enhances the platform with features like Voice Agents and Live Transcription, allowing providers to stand out in the market. The platform is fully white-label, with brand management handled through the Branding Resource Manager (BRM).

Hosted VoIP solution with European focus, but presence in more than 165+ countries. Premium Plus is the basis of all our solutions, so you get the best quality at the lowest price. All numbers can be used to identify you, including your Geographic, National, TollFree, UIFN, Mobile VoIP, Elastic Pool, and many other types of numbers. We also have a SoftPhone, and will soon launch other Roaming products.

RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.