Best Unified Communications Software for ServiceNow

RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.

Blink allows you to work remotely as a group. Blink connects your team with Group Chat, News Feed, Directory, and a Hub. The app designed for today's work. Supporting you during COVID-19. 24 Hour Rapid Launch + Extended Free Trial + Dedicated 24/7 support

#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Fuze simplifies the complex task of managing your on-premises communication systems. Fuze offers superior voice quality and uptime via unmetered calling to more than 110 countries with over 50 operators, making it an ideal choice for businesses with a global footprint. We have more than 10 years experience working with customers all over the world and can help you create a roadmap to maximize your Fuze deployment. All-in-one software that seamlessly works across all devices and locations, providing a complete view of usage, engagement, productivity, and productivity throughout the organization. Modernize your communications with the #1 global platform for unified voice and HD video calling and conference, integrated chat, content sharing, contact center, and conferencing.

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

We simplify the administration of Cisco Collaboration across all applications and servers. We offer a simple-to-use, turnkey solution with no additional modules and a highly customizable configuration. Akkadian Provisioning Manager integrates with all applications in the Cisco Collaboration suite including Unity Connection, CUCM, Webex Meetings and Webex Teams, Jabber, and call center products (UCCX, Packaged-UCCE). Using one screen, the UC Administrator and HelpDesk personnel can quickly onboard a new employee without requiring any data input. They also don't have to sign in to each of the Cisco applications that are being deployed to the new employee. Our customers typically save 90% on time and 50% on costs by completing tasks that would normally take 30 minutes.

Tired of dealing UCaaS and telecom service providers that don't listen to you, offer one-size-fits-all solutions, and make you want scream? We translate the UCaaS noise to pros and cons, so you can select the best tools for your calls, meetings and messaging. We'll make sure you get what you want, because we fight for you behind-the-scenes. You can easily manage your communication technology and thousands users. Let us take care of the setup and support you whenever you need it. You want to be able to choose, install and support your UC technology with confidence. We now offer fully managed unified communication services! We will help you create your ideal collaboration solution and guide you through cloud migration. Our unified communication software makes provisioning users easy. You can manage and integrate your UC platforms and tools like Cisco and Microsoft Teams in one dashboard. You can onboard and offboard users with a few clicks.

RingCentral Contact Center, an omnichannel cloud-based contact center solution, helps improve customer service. RingCentral Contact Center is equipped with intelligent IVR and self-service options and integrated with smart routing functionality, unified communications capabilities and unified communication capabilities. This allows for better staff scheduling, call center efficiency, customer satisfaction, and optimizes staff scheduling. RingCentral Contact Center's industry-leading tools allow customers to connect faster and more easily with the agent that can best meet their needs. The platform supports many third-party integrations, including Google, Salesforce, Zendesk and Box. RingCentral Contact Center allows users to choose the preferred method of communication with the company. This includes chat, SMS, voice and social media.