Best Unified Communications Software for Genesys Cloud CX

Powering video everywhere: Build your own video platform and connect existing incompatible equipment, protocols & integrations.​ Or embed video directly into your apps to create a seamless, frictionless experience. Meet and collaborate securely: Trust Pexip with your most important communications while maintaining complete control of your data and meetings. Connect meeting rooms: Join any meeting on any device. Enhance the video experience for all participants, and modernize existing hardware. Customer engagement beyond video: Convert online visitors into customer meetings with easy-to-use scheduling. Offer multiple meeting types, including branded video meetings. Extended Reality (XR) video platform: Boost productivity with wearables that last for hours. Enable workers in manufacturing, engineering, construction, and healthcare with tools that transform business operations.

Video Gateways allow for advanced Real-time Communication on existing Contact Centers. Multi-channel coverage for Web Browsers and Mobile Devices.

Enhance contemporary workplaces with exceptional collaboration and unified communication solutions. At New Era, we deliver communication services designed to simplify and unify a wide range of collaboration and UC technologies, such as audiovisual systems, telephony, audio and web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and beyond. Our comprehensive managed service covers your entire unified collaboration ecosystem. By equipping organizations to facilitate user support from any location and on any device, we foster increased productivity and better business results, ensuring that users enjoy an optimal collaboration experience that enables effective operations whether they are working on-site or remotely. Our vendor-neutral strategy enables us to seamlessly integrate and manage various vendors and collaboration technologies. Together, we can create a customized service tailored to your company's specific communication requirements, ensuring that all your collaboration needs are met efficiently.

A private branch exchange, commonly known as PBX, refers to a telephone network that organizations utilize to manage both internal and external communications effectively. This system encompasses various features such as call transfers, voicemail capabilities, and interactive voice menus, among others. With the advent of Cloud PBX services, organizations can access not only essential features but also a plethora of additional benefits including enhanced mobility, improved security, and scalability that adapts to current and future needs. By understanding the unique requirements of your business, we tailor solutions designed specifically to address them. Our commitment to transparency and exceptional service positions us as a leading connectivity provider in the market. Recent advancements in technology have enabled reliable voice communication over the Internet, offering lower costs alongside heightened reliability and scalability. We are here to guide you in adopting the latest technologies or transitioning from outdated communication systems. By integrating business connectivity with exceptional customer service, Coeo guarantees reliable, high-quality connections while maintaining industry-leading security standards. Our goal is to ensure your communication needs are met with efficiency and innovation.