Best Social Media Monitoring Software for Small Business

The SoMe Index is now available. The only way to benchmark publisher performance and compare them. The SoMe Index is another way to track publisher performance. Traditional performance measurement was based on estimation and sample data. SoMe Index collects real, accurate social engagement data about articles and posts published by publishers. We believe that engagement correlates strongly to traffic data so SoMe Index provides the best way to compare publishers.

Dataminr's AI platform detects and sends alerts to global teams as they occur. You can quickly identify critical information, respond with confidence, manage crises better across your enterprise, and then you can know the most important information first.

You can publish, engage, measure, and measure from one social media platform. Facebook, Customer Chat and Instagram are all available on one platform. RelationDesk allows you to do all the same things as Facebook, but you can also track exactly what was done and who did it. RelationDesk allows you and your team members to know exactly what to do. Be extraordinary in social media.

Customers are delighted by our ability to build cross-channel relationships and experience 50M transactions per month, 10M Bot interactions and 500M sites. We also have 15+ key social networks and 5 instant messengers. This unified digital engagement platform is CX first. Our mission is to make customers happy in every organization on the globe. 70 of the 100 most valuable brands in the world agree that SimplySocial is the key to creating amazing customer experiences. SimplySocial powers millions of conversations across all non-voice channels. This allows for superior customer service with full context across all channels. We are the pioneers in conversation management, thanks to machine learning and superior AI for both agents and customers. Simplify360 makes it easy to respond, reply, and publish messages on multiple messaging platforms such as WhatsApp, Line, Viber, Viber, Line, Viber, and SMS. Simplify360's conversation Cloud is your one-stop shop for all non-voice customer support.

Web Crawler and Social Media Watcher. Core Features Social Media Listener - Create keywords on Twitter and hashtags on Instagram, and listen to any Facebook conversation you wish to listen to. Online Media Monitoring Choose your preferred web portal and let Ara capture its contents. Sentiment Analysis Learn what people are talking about, including sentiments and conversation. Content Parser Let Ara clean the data from Web Portal and only capture the relevant article. Bookmarks Save your favourite articles and social media conversations for historical archives. Support We will help you get up and running quickly with our reliable support throughout implementation and after-implementation. We provide comprehensive and efficient data services at scale. Hand-crafted Solutions We create solutions that are tailored to your business needs. Managed Services We are well-equipped, experienced and ready

Your business and you deserve to be accurately and fairly represented online. ReputationDefender can help you, no matter what online threats. We offer solutions to protect your privacy and correct misleading search results. You can control what Google shows when people search for your business or you in Google. Stop third-party companies selling your personal information online. Online reviews can be a great way to get loyal customers to praise your company. Customers searching for local businesses will be more likely to trust your company's online reputation. Your business's online reputation will be influenced by the way you interact with customers in person. Positive reviews are more prominent in mobile map searches and online search results. Social media business recommendations such as "Visited By Friends" are growing in popularity.

Understanding what's happening in the media helps you to identify ways to influence key stakeholders and improve your operational decision-making. Synoptos provides news and social insight to help clients understand the media and identify ways to influence key stakeholders. It also helps them make better operational decisions. Customers can receive news and market insight digests as well as executive daily news briefs. Synoptos' advanced monitoring and influencer mapping solutions have enabled organizations all over the world to launch new products, win international agreements, win ballot initiatives and obtain drilling rights. How can expert media intelligence help your company? Synoptos now offers business intelligence (BI) capabilities to provide market insights that are specific to your company to help you succeed in sales and marketing.

CommandPost is CMP.LY’s patented monitoring and measurement & insight (MMI) tool for managed Social Communications. CommandPost provides real-time, actionable insights to the people (who), content (what), and platforms (where) that are driving your social value. You can connect your brand's channels with CommandPost to gain the social marketing intelligence that you need to understand your audience, create successful content/strategies, and demonstrate social ROI. CommandPost offers a transparent, scalable, and measurable solution for third-party social media marketing initiatives. This is true regardless of whether you rely on 100 employees or 1000+ influencers to share the message. Our multi-platform disclosure solutions allow you, your brand, or your advocates to communicate any type of fine print in an organized, layered manner. This ensures that everyone speaking on your behalf is compliant with applicable laws and practices.

You can make intelligent, real-time decisions that will allow you to manage your communication strategy across all channels, earned, paid, and owned. Our media database is trusted by thousands of communications professionals. It is the largest, most comprehensively researched and accurate in the UK. Our talented editors filter the data to ensure it is relevant to you. We monitor all global media channels. With our combination of smart technology and human-driven insights, we can track, monitor, and interact with all conversations that are important to you. Our team of experts will work closely with you to create a custom analysis program that cuts through the noise and measures what is most important. Our cost-effective micro-survey solution allows users to create and conduct short surveys, and receive results in minutes. We are the industry's most reliable and up-to-date source for media intelligence. No one understands this ever-changing landscape better than we do.

Qnary is an award-winning company that provides professional reputation management and talent branding services. Qnary was named one of the fastest-growing companies in the country by Inc. magazine. It was also listed by Entrepreneur magazine as one the best 360 companies in 2018. Qnary has its regional headquarters in New York City and Sydney. Everyone has a digital footprint. Qnary believes that the digital footprint of an employee or executive can have a significant impact on the company's success. A tech platform that allows users to manage and grow their digital footprints. A content engine and editorial engine that supports professionals in the creation of multimedia thought leadership. A team of experts and tools that help professionals to build influence, grow their audience, expand their reach and actively engage their network.

Unstructured Data can be viewed in a new and more intelligent way. Social media discovery is a powerful tool to unlock the potential of unstructured data. NexaSecurity, our social-media monitoring and discovery platform, is for anyone who needs to extract actionable insight from discussions to support decision-making. The system analyzes data from Twitter, Facebook and Tumblr. It also collects data from blogs, web forums and online news sites. It will allow you to perform qualitative analyses using both quantitative and qualitative data. This will enable you to provide context for the numbers and not just spreadsheets. Our new tool will offer novel entity extraction and text summarisation capabilities. This will allow users input large amounts text or social media data and receive a digested summary with key terms and an entity extract summary. Nexalogy's Social Media Automated Reporting Technology, (NexaSMART), takes NexaSecurity up to the next level using AI-powered automated report technology.

Crisp is a cutting-edge Social Media Safety and Crisis Monitoring firm. Our industry-leading technology has been trusted by some of the most well-known brands in the world to quickly and accurately detect critical issues and crises. Crisp was founded in 2005 by Adam Hildreth, an online gaming and social media entrepreneur. It began protecting children and teens using online games and social networking sites from abuse, sexual exploitation and other online threats. As organizations started to use social media to foster relationships and engage customers, Crisp developed its offering to help brands manage their social media channels and avoid liabilities. Crisp protects over $4.5 trillion in market capitalizations for global brands, including media, luxury, and FMCG. Crisp monitors social media channels 24/7 and the wider web to ensure that brands are alerted immediately to any new issues.

We turn data into useful information to help you make the right decisions and understand the digital landscape. Our tools enable governments and companies to communicate more effectively. We monitor over 400 topics and process more than 200,000,000 daily conversations. We generate over 15 000 alerts daily and 300 analytical reports per day from 3,200 analysis categories, in multiple languages. We combine over 600 filter resources to segment information. QNow will allow you to see what users are saying on social networks, identify trends, and prevent crises from arising. It will also allow you to assess the impact of your communication actions, and identify the best opportunities for joining the social conversation. You can configure alerts and get personalized dashboards that show the most important digital metrics, which are updated in real-time.

The fastest and most complete social media events, news and hype for more than 3000 cryptocurrency. To see the most recent top updates, choose a crypto coin. All-in-one source for the latest coin social media, market data, news events, and more. You can track the top-trending coins and find out the most recent details about each coin. Sort the top trending coin by any social media metric, and their change over the past hour, day, or week. Which coins received the most positive and negative comments on social media? Which coins saw the greatest increase in positive discussion or decrease in negative? Find out when coins you have experienced a sudden spike in or drop in social chatter, or when sentiment changes or shifts on social media. Influencers have an impact on the crypto market. Before the market has a full impact, learn when coin influencers talk about your favorite coins.

Survey, satisfaction questionnaire, quality test, quiz. Survey Manager allows you to conduct all types of online surveys with just a few clicks. Survey Manager's intuitive and dynamic interface makes it a versatile tool that will guide you from creating the questionnaire to reporting the results. All of this happens online, which ensures the security and privacy of your data. Make your own polls. Survey Manager guarantees a flawless final result because the questionnaires you distribute reflect the image of your company. You have complete control over the layout of your questionnaires, including the placement of elements, fonts, borders, colors, and so on. Survey Manager automatically adjusts the questionnaire display to fit the screen size of respondents. Survey Manager will allow you to administer your questionnaires in any format: SMS, e mail, web page, etc. This will allow for you to collect as many data as possible.

Trendscope provides the most accurate and timely trend predictions for your innovation process. Trendscope analyzes millions of online conversations and ranks each category trend based on its future growth potential. This helps you to determine which trends are most important to your customers. Its output allows companies to make smarter and faster innovation decisions that ultimately lead to them getting to market first. Deep-dive intelligence is available about every trend in your industry. Proprietary NLP topic expansion tools locate every trend being discussed online by consumers. TPV (Trendprediction Value) is a scientific metric which accurately predicts a trend’s future importance. It uses data-driven insight to identify white-space opportunities that will put your research ahead any traditional trend or ethnography studies.

Truescope helps you make better communications decisions. Truescope uses millions of media posts daily to provide you with real-time information that can influence your business strategy. You can monitor and access the important information you need, via social, online, and mainstream media. Get instant insights through Industry or customized dashboards. Track influencers and their effectiveness to review and take action on your reputation management and competitive intelligence. We have all the important news and conversations you need, so you can be confident. Your Inbox provides personalized information and the tools to share and alert as well as action responses. Truescope is a social listening and media monitoring service.

Digital Insights, a digital intelligence platform that can be customized, is designed to provide insights across multiple data sources. It taps into brand-generated buzz and online search behavior and consumer sentiment. Online consumers search, read, share and make decisions. Each business question requires a different set of data streams, tools, models, and knowledge. Artificial Intelligence is used to remove the "noise", annotate large amounts of unstructured data, and gather relevant data to guide business action. NielsenIQ analysts combine human intelligence, AI, and experience to identify the most important themes. Topics and keywords are used to analyze consumer buzz. This data includes data from search, social media, and e-commerce reviews, linked by themes and attributes. This report provides insights into the journey of consumers.

Graphika uses artificial intelligence to create the most detailed maps of social media landscapes. We develop new analytical tools and methods to help our partners navigate online networks. Our intelligence team uses a unique set of patented technologies and tools to create and apply new, rigorous analytical techniques in order to answer difficult questions regarding online conversations. Graphika's team of analysts and investigators is a leader in the detection and analysis of harmful online networks. We regularly produce public reports through our work with industry and academic partners, government agencies, and non-profits. Topics range from state-backed influence campaigns to violent conspiracy networks and targeted harassment campaigns.

Viral Nation delivers Social Transformation for unparalleled commerce. Our commitment to innovation never wavers, and we are constantly shaping the landscape of creator economy. Our forward-thinking approach is reflected in the opportunities we uncover and our brand partners' success. Our AI solutions are designed to make life easier and more impactful. We use AI to help you manage talent and ensure that potential collaborations fit your culture. Below are our solutions for enterprises, entrepreneurs, and creatives. We created our own platform when there was no perfect one. Our bespoke marketing technology is tailored to you.

You can get closer to your audience with real-time tracking, advanced sentiment analyses, and comprehensive reporting. Our cutting-edge auto engagement and targeted cold outreach tools will help you discover and connect with potential customers. Discover the power of social media listening to elevate your brand. Gain insights, engage audiences and shape your marketing strategy with precision and creativity. Stay informed and identify brand ambassadors and potential customers. Take advantage of opportunities to identify industry gaps and gain consumer insights on your competitors. Automated responses allow you to save hours of time each day. Reach a large audience with personalized messages and expand your network and engagement. AI can be used to automatically engage with people who are talking about your brand.

Dashboards that are easy to understand and include all the important social media metrics. - Insights into the audience (age, gender and location, sources, growth, etc.) Hashtag performance analysis. - Content analysis: (text styles, emotions). - Posting insights: (day, time and best formats). Comparative reports, benchmarking and comparative analysis. Text analysis: define tone of voice, emotion, complexity, and predict performance score in your text. - AI-powered feature to create content plans based on previous performance and audience preferences. Hashtag suggestions - Simple unlimited posting scheduler with labels to organize content. - Social Listening: Monitoring mentions and tags real-time. - Sentiment (positive, neutral, negative) and emotion detection. - Intensity Detection helps prioritize actions based on predicted reputational damage. - Insights on mentions: mention coverage dynamics, topics. Alerts

Webcare, messaging and social media publishing in one tool. A solid relationship with customers is crucial for any successful business. By providing excellent support, you can turn your customers into long-lasting relationships. Spotler Engage lets you manage all of your social media channels from a single intuitive platform. This allows you to stay informed and provide valuable feedback where it counts most. Comprehensive monitoring allows you to stay up-to-date on both online and off-line discussions. Stay up-to-date on all the latest events and respond quickly to them. All online communication can be consolidated into a single dashboard to help you stay on top of things and keep an eye on the latest developments. Spotler Engage's publishing module allows you to easily share your great content with the target audience. Ensure high-quality, efficient service across all channels and maintain a comprehensive view.

Customers expect a response when they engage with your brand via social media channels. But not just any reply. It must be a timely response that solves the issue in-channel, and leaves the customer satisfied. Verint Social allows your brand to deliver social service across all major platforms - with personalized conversations, smart automation, and actionable insights. Our intelligent, rules based routing system and prioritization engines ensure that relevant conversations are distributed based on identity, full conversational context, and a fully customized workflow in order to maintain your service standards. Verint Social is the only solution that can seamlessly integrate bot-based automation and agent-assisted services in a single conversation. This is facilitated by smooth bidirectional handoffs, which boost agency efficiency.

We help companies manage and document changes to their digital content. MirrorWeb Insight captures, archives and monitors web, SMS and email, instant messages, mobile platforms, social media and mobile platforms. This ensures digital communication regulations are met, and content is compliant. Our technology is unrivalled. Cloud-archiving allows us to store archives in a format that is legally admissible (WORM) and ensures data sovereignty. Once captured, you can search and replay your archives through our platform at any point.