Best Social Listening Tools for Windows of 2024

Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Manage multiple X accounts (formerly known Twitter) from the same interface. The most powerful Twitter tool to track, organize, and engage in real-time. Discover the best of X and reach your audience. X Pro (formerly TweetDeck), allows you to monitor multiple timelines from a single screen. Track and organize content and engage your communities in real time.

Brand24 is an innovative and influential social listening tool that helps you monitor your online reputation, prevent PR crises from happening, and track the results of social media campaigns for tremendous success in marketing. With their easy-to-use platform, users can boost brand awareness while improving customers' experience too!

You can quickly track your way to being the organic voice of your customer. Next-gen AI detects new topics and repeating consumer language. Market-research-inspired models capture what you'd otherwise miss, alerting you to noteworthy shifts in conversation. Use behavioral data to go beyond conversations. Discover what makes your audience tribes different and connected. Create custom widgets and share them internally to help you make consumer-centric decisions at scale. Social Listening Dashboards allow you to collect, visualize, analyze, and interpret what your customers are saying online in real time. Dashboards can be used for any purpose, and are created in collaboration with your Client Service Manager. Your Dashboard will allow you to keep up with the ever-changing markets and consumers. You'll be able to make consumer-centric decisions faster and more trustworthy.

We help you monitor, understand, and influence the world around. Using AI-driven insights, we empower PR, communications, and marketing teams with an intuitive, all-in-one product suite. Marketers are constantly on the move in today's world. We created a series products to help you keep on top of your marketing strategy and performance. Our products are designed to solve the problems of modern PR, communications and marketing professionals. Get insights and workflows to help you improve your digital marketing strategy and social media. This flexible solution allows you to monitor social networks for relevant mentions, so you can stay ahead of your competitors. Your social listening capabilities will be unmatched with unlimited ad-hoc search access and no volume restrictions across more 20 channels (including social networks).

Octolens monitors social media and the web for keywords that matter to your business. We will notify you by email or Slack whenever someone mentions a keyword that is important to your business. You can monitor important keywords such as your brand name or product name, pain points of users, or competitors. These mentions can be a great way to promote your product or learn about your customers. Octolens monitors Twitter/X and LinkedIn. We also monitor GitHub, YouTube and Reddit. We use AI to learn your business and score posts based on relevance, so that you can filter the noise and focus only on what's most important. Our homepage offers a free trial of our product, a plan designed for solo entrepreneurs (19/month) and a plan for teams (59/month). Stop manually monitoring sites and use Octolens.