Best Social Listening Tools in Canada

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

Social insights for the most influential brands in the world Your reputation is everything. Protect it globally. Talkwalker is your additional set of eyes and ears. Its AI-powered analysis provides real-time insights into what's going on across all social channels and online media in 187 languages. This allows you to quickly identify and resolve issues before they become a crisis. Our proven KPI frameworks can help you benchmark your brand and campaigns. You can measure sentiment and brand health. You can connect social efforts to real business results, and receive instant reports from your management. Compare your results with the competition across all channels. Find out what customers think about your products and brands in real-time. Data-driven technology can help you maximize the social performance of communication campaigns. To increase your brand power, find the most influential stories and people who can help you. Quick Search allows you to spot the most popular stories in your industry and brand, right now.

Konnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports.

It is a comprehensive tool that delivers real-time, actionable insights in a simple UI. HyperVue is more than an AI and Machine Learning engine. It provides social insights. It fundamentally reimagines social data. HyperVue predicts, builds, and predicts outcomes for brands and topics, cities, sectors, segments, and groups of people. It combines the intelligence and algorithms of people to create software that is new for its users.

Make the most of automation in marketing. Increase sales conversions and customer interaction. Manage leads who interact with your brand and product on social media channels. Identify and nurture social activity. Automate profile discovery and activity gathering. To qualify them, leverage rule-based lead scoring. Search filters to define your buyer personas. Instantly generate leads To identify high-quality leads, you can leverage filters that span organizational and user attributes. You can achieve a high ROI in a very short time. Drive content creation and publish across multiple social media channels simultaneously. Track the content consumption and interactions of your posts to generate leads. Learn how to leverage social media insights. Social listening can be used to monitor social media channels of your brand for customer feedback, brand mentions, and discussions about specific keywords, topics, or industries. Then, an analysis will be performed to gain insights and take action on those opportunities.

We search every corner of the internet for relevant mentions about any topic. Engage with your customers and key influencers in your niche to increase brand exposure and gain valuable insights about your market. Find out what your customers are interested in and create products that meet their needs. BrandMentions helps you find new customers and places to promote your products. You can protect your reputation in a highly competitive market by being aware of what and who is talking about you. You can monitor everything being said about you and your product on any channel that matters, whether it is social media or the web. BrandMentions keeps your up-to-date with everything that is happening in your market, and any other information related to your company. It sends you real-time alerts right to your inbox.

Grow Smarter on Pinterest & Instagram. Tailwind is the social media scheduling software that delivers real results in a fraction of the time. Boost your Instagram marketing! Find the best times to post and the most engaging hashtags to increase engagement. Automate Pin at the best times to increase engagement, reach, traffic, and website traffic all in one tool

Keyhole helps marketers measure and improve their social media impact. Keyhole's social listening and influencer tracking products and social media analytics tools help marketers improve their social marketing strategy and show clients and colleagues how they are doing. Keyhole's intuitive dashboard makes it easy to create and share reports in minutes, which can save you hundreds of hours each year. Keyhole's Influencers metrics can be used to analyze the conversations of advocates about your hashtags. You can filter influencers by geo-location and keywords in bios. Reach out to influencers for more engagement and a better marketing ROI. You can also sort influencers according to the amount of exposure they generate and their engagement levels. The analytics dashboard includes a word cloud that displays hashtags most commonly associated with your main hashtag. The tool makes it easy to identify the most relevant hashtags to your campaign and to find opportunities.

Instantly find out what your audience reads and watches. Don't waste your time on tedious research or expensive surveys. SparkToro helps you identify your customers' most influential sources and hidden gems so that you can reach them where it is. SparkToro crawls millions of social media profiles and web profiles to find data about any online audience.

Union Metrics offers more than just free TweetReach snapshot reports. We have upgraded TweetReach Pro, and it is now part of Union Metrics subscriptions. Monitor all the important topics and profiles on Twitter, Instagram, and Facebook. Union Metrics can help you improve your social media strategy, execution, and results across social media. Our social media analytics make it easy to set-up, use, and share with all the relevant stakeholders. Our analytics provide timely insights that you can use to make better business decisions. Never miss another post. Our analytics are built on full fidelity, commercial access of social data. No-hassle subscriptions starting at $99 per month for ongoing analysis of two topics or profiles

PLANOLY was created from a personal need. Its mission is to help you share your story on social media and digital platforms. PLANOLY is an official Instagram Partner and Pinterest Partner and continues to make it easy for businesses of all sizes and industries to implement their social marketing strategies seamlessly. Social marketing simplified for everyone You can sell anything to anyone in one click, without the need for a website. Sellit converts any social media content into a social storefront with just one link. It's easier than ever to convert your followers into customers. Our newest design app makes it easy to create and customize content for your social channels using our range of designer templates.

You can see what's happening with real-time, multi-channel analytics. This is streamlined in easy to follow dashboards. Visually track your business's growth against customizable date ranges. You will find paid metrics for social and search. This will allow you to quickly compare, judge, and pivot to make sense out of every cent. Instant audience insights, from Top Pages to Search Queries. You can increase website traffic and intent and create beautiful, business-ready highlights. You can increase your voice share by using tools that track industry competitors and brand-relevant conversations. To build deeper relationships with customers, you must respond quickly and consistently. Monitor customer sentiment and quickly respond to feedback and questions across all social media channels. Simpler community management by having one view of all social posts and a click-through to live respond.

Modern social media management tools are available for everyone. Expertly designed social media management tools that will help you achieve your goals. Find, collaborate and schedule content for all of your social media channels. Visually plan and preview your social media posts. You can build relationships with your followers and manage all your social media messages and comments from one place. You can measure and report on your social media performance. You can create and customize simple, actionable reports to reveal what's working. Vista Social Listening tools allow brands to keep track of important conversations through timely alerts, sophisticated filtering, and advanced filtering. You can improve your online reputation by using review management features like alerts, reporting, and the ability of responding! Like a pro, plan and publish to your social media accounts. Use unique platform features and techniques to get real results. ChatGPT is now available!

Your AI-powered engine for community. Gain deep insights, amplify communication, and increase audience value in a way you've never seen before. No more jumping from dashboard to dashboard, keeping up with messages, comments, and notifications. Glystn listens to all platforms, giving you insights. You can read and respond messages in one place. Glystn uses AI/ML technology to surface topics and conversations hidden in comments and threads. This keeps you up-to-date with your community, no matter how large it gets. In just a few simple clicks, you can launch automated or mass comment replies, Discord invitations, AMAs and polls. You can also target the right groups in your community and engage them in the right conversations. Glystn was built by people with a passion for creators and online communities. We've worked with creators over the years to learn and help them grow so that we could build a product that works for their needs.

You can quickly track your way to being the organic voice of your customer. Next-gen AI detects new topics and repeating consumer language. Market-research-inspired models capture what you'd otherwise miss, alerting you to noteworthy shifts in conversation. Use behavioral data to go beyond conversations. Discover what makes your audience tribes different and connected. Create custom widgets and share them internally to help you make consumer-centric decisions at scale. Social Listening Dashboards allow you to collect, visualize, analyze, and interpret what your customers are saying online in real time. Dashboards can be used for any purpose, and are created in collaboration with your Client Service Manager. Your Dashboard will allow you to keep up with the ever-changing markets and consumers. You'll be able to make consumer-centric decisions faster and more trustworthy.

Unified Social Media Marketing Platform. You can drive growth by understanding your audience and creating content they love. We have the right solution for you, no matter what your problem may be. Socialbakers makes it easy for you to create and implement the perfect social media marketing strategy. This includes everything from content planning, audience analytics, budgeting, and budgeting. Multichannel data can help you understand your audience personas, from social media to web. Our AI analyzes your first party data and organizes it into personas in a single click. Reduce the time and cost of audience research. Instead of spending money on static surveys, base your research on digital data. Socialbakers AI uncovers the interests and content preferences of your audience so that you can tailor your campaign strategy perfectly every time.

Be the first to hear about what is being said about you, your industry, or competitors. Find journalists and influencers that care about your story. Save and automatically update lists, send pitches, and track the success and failure of your outreach. No hidden fees. Make your wire release unique. Unlimited word count and multiple multimedia content options. With curated media briefs, detailed coverage reports and other information, you can inform your strategy and show the true impact of your PR efforts. Our media analysts are experts and will handle everything! You can generate positive media coverage by pitching brand stories for journalists from the media database. From daily briefs to annual coverage reports, you will get the measurement and insights that you need. You can have an extension of your team that handles your media intelligence needs.

We help you monitor, understand, and influence the world around. Using AI-driven insights, we empower PR, communications, and marketing teams with an intuitive, all-in-one product suite. Marketers are constantly on the move in today's world. We created a series products to help you keep on top of your marketing strategy and performance. Our products are designed to solve the problems of modern PR, communications and marketing professionals. Get insights and workflows to help you improve your digital marketing strategy and social media. This flexible solution allows you to monitor social networks for relevant mentions, so you can stay ahead of your competitors. Your social listening capabilities will be unmatched with unlimited ad-hoc search access and no volume restrictions across more 20 channels (including social networks).

The world's first real time cookie-less identity graph powers data, activation and attribution. Stirista is here! We help you to improve your first party data, and get new customers with addressable multichannel campaigns. Our industry-leading identity spine allows you to quickly onboard data and get campaigns up and running quickly - from CTV, display to social media and email. All this with real-time attribution across all your digital - as well as physical - footprints. Our Identity Graph updates in real time as individuals navigate their daily lives across digital and physical footprints - even CTV. No more wasted advertising dollars. No more missed personalization.

The most powerful, flexible and connected platform for experience & research. Forsta transcends data and methodological silos. All human experience is here. If it's valuable, it can be measured. You can use customizable surveys to get insight from any audience, whether it's small groups or large communities. You can access the data you need at any channel or touchpoint. Forsta is packed with the tools you need to get better data and deeper insights. So you can propel your business forward. If it's valuable, it's quantifiable. You can use customizable surveys or moderated online discussions to gain insight from any audience, from small groups to large communities. You can access the data you need at any channel or touchpoint. All your data can be consolidated onto one platform. You can see the stories behind statistics. Advanced analytics tools allow you to search, sort, and filter in any way that leads you to the answers.

Radarly, an AI-powered platform for consumer insights with social data at its heart, is Radarly. It combines digital data with proven Consumer and Market Insight methods to provide immediate results. It provides reliable, structured, quantitative and qualitative intelligence at all time. You need to go beyond social listening. Listening to social conversations is not enough for success. You must be more attentive to changing markets and fast-moving customers than your competitors. Radarly empowers brands to be more agile, customer-centric, and data-driven. You can move faster from insight to action. Radarly is designed for the whole organization, in multiple industries. It covers every stage in the brand and product management lifecycle, from strategy to execution, and everything in between.

You are invited to experience a media intelligence product unlike any other. Signal is the only company that provides global, unlimited, real-time information and insights powered by top artificial intelligence. Signal is used by the most innovative and successful organizations around the globe to provide the best solution for media monitoring, reputation management, and market intelligence. Signal has created a world-leading A.I. Signal has developed a world-leading A.I. platform that can understand everything it reads and extract the important information. We are building an ecosystem with our partners that is at the heart the knowledge economy. This includes everything from regulatory compliance and risk management to the development of M&A pipelines.

Interactions Digital Roots makes it easy to monitor, measure and engage in social media conversations about your brand using a single platform. Our system uses artificial intelligence to provide highly relevant customer conversations from any source. Digital Roots uses artificial intelligence to scan through social conversations to find the most relevant posts, which is a departure from traditional social listening and engagement tools. Our tool eliminates the need to manually search so you can spend more time interacting with the right customers. Our tool incorporates natural language processing and machine-learning, so it learns from users and becomes smarter over time.

Social Mention searches for people talking about your brand and competitors in the news and social media. Social Mention is an easy-to-use social media search tool that aggregates user-generated content from all over the internet into one stream of information. It is a social media monitoring tool that allows users to track and measure what people say about your brand around the world, in real time. SocialMention is part BrandMentions, a brand monitoring tool that tracks and engages in online conversations in real time. Never miss a mention or comment about your brand or product on social media accounts, news, or other publications. Learn as much as you can about your audience online. Get a better understanding of your customers' interactions with you, your social media strategy and how to create products that meet their specific needs.

Social intelligence. This tool is for marketing teams. Marketing is art + science. You bring passion and creativity. We provide the data. Union Metrics provides the social marketing intelligence that you need to reach your target audience and grow your business. Union Metrics provides all the analytics a marketing team needs to create a social strategy and support day-to-day execution of social media. To increase your reach, measure and optimize your social media impact. Real-time analysis of industry and brand conversations to identify key content, influencers and brands. To improve performance and to generate beautiful reports for stakeholders, track social campaigns. Analyse competitors' social activity and measure share of voice to stay ahead. Combine powerful queries with historical data to discover audiences, find relevant content and plan campaigns.