CXT provides organizations in the courier industry with immediate insights into their shipments, tracking each package from the moment it is dispatched until the recipient signs for it. The system automatically records crucial information such as the current location of drivers, the status at various stops, alerts for any exceptions, and comprehensive chain-of-custody records.
Designed specifically for medical couriers and deliveries subject to strict regulations, CXT addresses the compliance challenges posed by tracking gaps. The platform also features automated notifications sent to customers via SMS and email, minimizing the need for status inquiries and ensuring that senders remain updated without requiring input from dispatchers.