Best Free Self-Service Password Reset (SSPR) Software of 2024

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

It makes it easier for employees and students to access the apps they need to learn or work. Students and employees can reset their passwords at any time, which reduces the need for IT help. Increases cyber security by protecting user accounts against hacking and thwarting ransomware, phishing cyber attacks.

Secure your workforce with powerful, simple access security. We are Cisco Duo. Our modern access security system is designed to protect all users, devices, applications, so you can focus on what you do best. Secure access for all users and devices, in any environment, from any location. You will enjoy the peace of mind that only total device visibility and trust can provide. A SaaS solution that natively protects all applications and is easy to deploy, scaleable and quick to respond to threats. Duo's access security protects all applications from compromised credentials and devices. It also provides comprehensive coverage that helps you meet compliance requirements. Duo integrates natively with applications to provide flexible, user friendly security that is easy to implement and manage. It's a win-win-win for administrators, users, and IT staff. Multi-factor authentication, dynamic device trust and adaptive authentication are key components of your zero-trust journey. Secure SSO is also a part of the mix.

AD360 is an integrated identity management (IAM), solution that manages user identities, controls access to resources, enforces security, and ensures compliance. AD360 allows you to perform all your IAM tasks using a simple and easy-to-use interface. All these functions are available for Windows Active Directory, Exchange Servers and Office 365. You can choose the modules that you need and get started addressing IAM issues across hybrid, on-premises, and cloud environments with AD360. You can easily provision, modify, and deprovision mailboxes and accounts for multiple users from one console. This includes Exchange servers, Office 365, G Suite, and Office 365. To bulk provision user accounts, you can use customizable templates for user creation and import data from CSV.

Find the LogonBox Advantage and our innovative solutions for modern Enterprises. LogonBox is an independent software vendor. It develops software that helps organizations manage and protect user identities and credentials. LogonBox solutions can reduce helpdesk calls, increase productivity, secure access across heterogeneous enterprise environments, and protect network resources through the extension of authentication beyond the password.

Password resets account for up to 80% of all helpdesk calls. SSRPM gives your users the ability to reset passwords 24 hours a day. Your employees can quickly reset their passwords, allowing them to move past the user authentication hurdles and get back to work. The reduction of the number of menial reset tickets in your helpdesk queue frees up valuable IT bandwidth to support more important projects. Additional modules in SSRPM allow for secure user onboarding ("Account Claiming") as well as self-service updates to basic information in Active Directory. Users can reset their passwords without the need for help if they forget or have expired credentials. Users must answer security questions when they enroll in SSRPM. Re-answering security questions is required to verify the user's identity when resetting credentials. Users who have been verified may reset their passwords depending on the complexity restrictions. It's that easy.