SSRPM Reviews

SSRPM Description

Password resets account for up to 80% of all helpdesk calls. SSRPM gives your users the ability to reset passwords 24 hours a day. Your employees can quickly reset their passwords, allowing them to move past the user authentication hurdles and get back to work. The reduction of the number of menial reset tickets in your helpdesk queue frees up valuable IT bandwidth to support more important projects. Additional modules in SSRPM allow for secure user onboarding ("Account Claiming") as well as self-service updates to basic information in Active Directory. Users can reset their passwords without the need for help if they forget or have expired credentials. Users must answer security questions when they enroll in SSRPM. Re-answering security questions is required to verify the user's identity when resetting credentials. Users who have been verified may reset their passwords depending on the complexity restrictions. It's that easy.