Best Review Management Software for Intercom

Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.

Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge. We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs. Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product. Is your team utilising Knowledge Centred Service (KCS)? Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be. It is based on user feedback and data analysis and serves as the backbone for user education.

Your prompt response to the needs and wants of the mobile market. One place to track app performance, ratings and reviews, as well as organic growth. Review management platform and review analytics that save time. Do-it-all ASO solution for organically acquiring users. All parties involved in the development of a mobile app benefit from a single workspace. Reduce time spent on reviews to improve customer support efficiency. Ratings & Reviews Dashboard. All app reviews can be replied to in one place. Automation: auto-translation, auto-tags, auto-replies. KPIs and SLA tracking for customer support. Integration with Helpshift, Salesforce, Zendesk and other help desks. Increase organic installs and rank higher than your competitors. ASO Dashboard with key KPIs. Metrics to measure ASO Success. Trends in keyword popularity. Keyword research automation using real time data with difficulty score, and other keyword metrics. Marketing insights about app visibility. App page optimization tools.

Send one link to let customers record high-quality videos from their mobiles or desktops. We host videos on our high-speed infrastructure. Your customers will enjoy an ad-free experience. You can display standalone videos or create widgets that allow you to display all of your video testimonials in one location. Beautiful widgets that can be placed on your website like Signup, Checkout, and Landing pages will increase product sales and customer engagement. They also generate qualified leads. Personalized landing pages that you create for each customer can increase testimonial collection rates. You can display a personal message and video. Collect authentic testimonials by being hyper-personalized. You can reach your customers wherever they are by sending them an email or SMS request. Your customers will find it easy to leave testimonials.

Don't buy leads. Instead, build relationships. The people you know best will give you the best opportunities. You can build your reputation, fill your pipeline, and generate new business effortlessly. Your time is valuable. For other platforms, it takes 30 hours to get started. OutboundEngine is quick and easy to use. You'll also save time every week and month. We don't just provide a tool, we also take the marketing out of your hands. We create beautiful content that is timely and relevant to your industry. This will make you look great online and establish you as an expert. We put your business in front the right people every time, using the most effective marketing channels. You can instantly see who is engaging with your content, and respond instantly using our mobile app and custom response templates.

Simple yet powerful NPS solution to increase customer happiness. You can send NPS surveys that reflect your brand identity. Get valuable feedback on a daily base. You can survey your customers through email, web and in-app channels. Analyze real-time data, monitor trends, identify happy clients and at-risk accounts, and get real-time reports. Track NPS responses by country, channel, and more with live insights. You can tag, prioritize and assign product issues to your team. Then, follow-up to resolve the problem. Enhance customer experience, make detractors promoters, and thank your brand advocates. Automated workflows can be used to ask satisfied customers to leave reviews on top review platforms or to sign up for a referral program.

Gartner has recognized Alterna CX as one of the top 3% CX software vendors worldwide. Our AI-based solution simplifies, simplifies and organizes all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social and online conversations, and other communications. Alterna CX provides an AI-based solution that simplifies, organizes, and streamlines all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social media and digital conversations. Our machine learning technology tracks and organizes the data and alerts customers to potential problems, opportunities, or issues that should be monitored by customer service professionals. Our technology is user-friendly and reduces the amount of screening and sorting work. It also flags the factors that are most important for customer satisfaction and loyalty.

EmbedReviews is an online review management tool that automatically generates customer reviews and displays them on your website in the form a review widget. It is an online reputation management software that allows businesses manage all their online reviews from one place. It allows you to automate the review process, monitor it, respond to customer feedback, and receive real time alerts whenever there is a new one. No more manual copy-pasting reviews. All you have to do is give the system permissions on your social media accounts and review sites accounts, and it will fetch all your reviews. The software can connect to your Google or Facebook accounts, generate reviews, monitor reviews, and choose which one you want displayed. Users can submit reviews to any website via a web-collect form.

Consumers are more reliant on reviews and the internet to make their buying decisions. Ratings can make the difference between your company growing or being shut down by your competition. You can have complete control over your online reputation. Although you know that reviews are important, getting customers to review your products used to be painful. What was once a burden is now an opportunity. It's now simple and painless to ask your customers and to get real reviews. The active reputation marketing system will route every new review based upon real-time reputation information to a review website. This will allow you to internalize negative reviews as customer feedback that you only can see. Respond quickly to customer concerns immediately

Your teams can fight customer churn and identify growth opportunities by providing the data they need. You can take the right actions at the right moment, wherever your customers may be. You have products that can be used at every stage of customer care, including digital and in-location. This will allow you to increase the impact of your CX program throughout the organization. You can meet your customers right where they are, and get real-time feedback at the most important moments. You'll have a complete picture of your customers' thoughts and feelings thanks to multiple data sources and channels that all feed into the same platform. Reptrics integrate survey tool allows customers to give feedback and measure satisfaction with your products or businesses using today's most popular surveys. Reptrics automatically recommends the correct actions to the appropriate teams in the tools they are using, so they can take steps to improve customer satisfaction.

Enterpret helps companies analyze customer feedback at scale. We solve complex problems in NLP and ml-ops as well as analytics and data visualization. We exist to solve pain for our customers - we constantly learn about their most critical pain points, and then solve them. What we do is determined by our goals. We set ourselves ambitious goals and work hard to achieve them. We use the failures we experience to learn from them and improve. The system of intelligence for customer feedback ensures that you build the right thing first. Joining feedback with user behavior segments will help you leverage the feedback that users have already provided. Save time by creating user interviews and surveys.

Connect customer feedback quickly and easily. Connect Unbird with 9+ customer feedback sources. Smart tagging allows you to group similar feedback entries. Your feedback can be linked to ideas to help you prioritize what to build. To understand the top issues, generate feedback reports. When you release a new feature, automatically close the loop with customers and other stakeholders. Connect to your favorite apps easily to receive and analyze customer feedback in real-time.