Best Web-Based Reputation Management Software of 2024

You can get real-time feedback from customers at any stage of the customer journey to determine what's working well and what needs improvement. You can address any issues that customers may have before they reach the end of their journey. To make data-driven business decisions, collect, quantify, and analyze customer feedback. Recognize areas of success and identify areas that need improvement. Your customer's positive feedback can be converted into online reviews on sites like Google. This will result in more customers, repeat customers, and increased revenue. Our professional writers can respond to reviews written by customers. This helps you build a relationship with your customers and makes you look great to potential customers. It also improves SEO.

Binary Fountain is the most trusted online reputation management platform for small and medium-sized enterprises, healthcare organizations, and small and medium-sized business. The platform's Natural Language Processing (NLP), cloud-based technology mines feedback from customers and employees via surveys, online reviews and ratings sites, social media, and other data sources to provide organizations with actionable insights that can be used to improve brand loyalty, engagement, and drive sustainable bottom line results. Binary Fountain is a company that helps companies grow their businesses and provide better customer experiences. It serves many industries, including healthcare, hospitality and retail, financial services, and automotive.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected.

In minutes, you can collect and display authentic ratings and testimonials. Trust testimonials include photos of clients and backlinks to their social media accounts or websites. This makes the feedback more credible than anonymous. Video testimonials can also put a face on your business and evoke emotions. It's difficult to resist hearing stories about people who have overcome similar problems. Your clients will be more satisfied and grateful if they are happy with your work. You can spice up your written testimonials by adding video reviews to make it more personal. Ask your clients to record and upload their video testimonials directly from the survey. You can also use existing videos from Youtube, Facebook, Youtube, etc. Your future clients will be reassured by Trust testimonials.

Shopper Approved is a Google Partner and has collected 56 million verified customer Merchant or Product reviews for more than 23,000 ecommerce companies. There are no ads or incentives. These authentic reviews and the social evidence they provide have helped our clients increase their visibility, clicks, conversions, and even doubled their sales. Our unique technology has generated 40X more verified comments than any other tool. This allows our clients to collect more reviews and display them in more places.

Zignal's sensor network scans billions upon billions of data points daily, detecting both narrative and physical threats in real-time and providing organizations the context they need for mission-critical decisions. Automated alerting that is tailored to your operational priorities and based upon specific criteria like narrative peaks, key issues and volume thresholds ensures that threat awareness never goes out of control. Zignal's bidirectional REST API gives organizations the option of operating as a fully autonomous system or as a 'headless system mode' capable of tipping in and cueing seamlessly with existing deployments. Zignal offers end-users full functionality and maintains workflows for their operational watch floors.

It should not be difficult to find influencers that deliver results. SocialBook is a great tool to find influencers who have no influence. SocialBook is a powerful, end to end marketing management software tool for influencer marketing. SocialBook allows you to do the following: 1) Search a database of over 2,000,000 influencers on social media platforms such as YouTube, Instagram, Twitch and Twitch. 2) Track a keyword on Social Media to see the trending keywords and related content. 3) Analyze the data of influencers to identify the best ones to work alongside. 4) Reach them easily using an email outreach tool. 5) Manage, set up, and track a campaign from one place.

ConsumerAffairs does not operate as a government agency. Companies may pay us to become Authorized. This content is for informational purposes only. It is important to do your own analysis and consult with your investment, tax, and legal advisors before making any investment. We want to ensure that consumers and brands have great experiences. This is why our business model was created. We spend hours researching companies and analyzing reviews to make the decision process easy. We help brands collect reviews, respond with customers and gain insights from feedback. Authorized Partners are brands that pay us for these tools. We recommend that you choose an Authorized Partner(s), depending on your specific situation, when you are ready to buy.

Radarly, an AI-powered platform for consumer insights with social data at its heart, is Radarly. It combines digital data with proven Consumer and Market Insight methods to provide immediate results. It provides reliable, structured, quantitative and qualitative intelligence at all time. You need to go beyond social listening. Listening to social conversations is not enough for success. You must be more attentive to changing markets and fast-moving customers than your competitors. Radarly empowers brands to be more agile, customer-centric, and data-driven. You can move faster from insight to action. Radarly is designed for the whole organization, in multiple industries. It covers every stage in the brand and product management lifecycle, from strategy to execution, and everything in between.

Through customer reviews and feedback, we make customer experience the backbone for your business. GatherUp®, formerly GetFiveStars, is an online customer review engine that provides insights, empowers marketing, converts customers, and facilitates GatherUp®. To increase sales for your business, gather customer feedback and reviews in one place. It's easy to create a simple way for customers to leave reviews on sites that matter to you. You can respond to reviews and highlight your best reviews. We are experts in local SEO. You can harness the power and visibility of third-party review sites to increase your website's ranking and visibility in search. GatherUp offers multiple ways to add 1st- and 3rd-party reviews on your website. This will allow you to turn your website into a sales funnel. Social Sharing is our latest feature. It allows you to transform your reviews into amazing social media content that you can share on your social media channels.

To build trust, increase website traffic, and boost sales, collect, manage, and showcase your Google reviews. To build a successful review strategy for your business, the only tool you need is Google. Collecting reviews used be difficult. It's now super easy. All your reviews in one spot. Amazing analytics. You can showcase your reviews with custom tools. Everywhere. Other review platforms only allow for reviews at the company level. Preferrd was built for professionals. We know that relationships are key to your business' success. Our reviews are collected at the consultant level.

PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories. Improve your local search visibility with Listings Management: -Audit and detect brand inconsistencies on various online directories -Optimize and bulk update your local business listings with accurate information Streamline your online reputation management: -Monitor and respond to reviews and ratings across all your locations from various channels with one, convenient platform -Share and assign review response duties among your team -Save and quickly apply your favorite replies for frequently asked questions -Quickly locate unresponded reviews and add private notes to the ones that require more attention Local social media management tool to post in bulk -Tailor and share localized content for different channels and communities -Schedule your posts on Instagram, Facebook, and Google Posts -Conveniently search and find older posts across different connected social media accounts

Famepilot helps you organize your customer experience. Forward-thinking businesses around world use Famepilot to manage tons of feedback each year. 85% of customer interactions with you business now take place on your Google, Facebook and Twitter pages. Connect with customers who promote your brand online. Famepilot automates the customer feedback process. It captures your Net Promoter Score®, Sentiments over time, Testimonials, Online Reviews, and Online Reputation. Famepilot monitors your business activities on Google, Facebook, Twitter, 20+ review sites, and Twitter. This list is growing quickly. You can also suggest specific sites for your industry. All reviews posted online by customers can be reacted to via the Famepilot platform. Park comments for employees to respond. Do not leave any customer unanswered.

Keep your fingers on the pulse of product quality. unitQ Monitor analyzes customer channels in over 100 languages, including Zendesk tickets and App Store reviews, to identify potential issues with your product in real-time. UnitQ Monitor allows you to listen to what your customers have to say about your product. Cross-channel monitoring unitQ Monitor scans, analyzes, and displays what customers say across various channels including the App Store and Zendesk, Reddit and Twitter. Global feedback and insights. Helpful insights don't just apply to one region. That is why we translate feedback in over 100 languages into English, and monitor on a global scale. Identify and address Quality Issues. Machine learning is used to analyze translated feedback and remove noise and false positives, revealing Quality Issues that otherwise would remain hidden. Q Monitor provides a dashboard that shows trending Quality Issues.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

One tool allows you to take control of your reputation. Stop losing customers by monitoring what people have to say about your business online. Bad reviews spread like viruses, sending prospects to your competitors. Sometimes, you don’t realize the extent of the damage until it’s too late. You can respond professionally to what people say if you know what they are saying. Unsatisfied customers can be turned into volunteer marketers. RepWarn monitors online what customers say. This includes your brands, products and people, as well as competitors. You'll be notified whenever someone mentions your keywords or phrases, regardless of whether it's an angry Tweet or a blog comment. Are you confident that you know what customers think about your brand? RepWarn will help you start the conversation. You could spend hours searching the internet for every mention about your business, but still not find everything.

All-in-one engagement platform that allows hotels to increase revenue, improve customer satisfaction, and drive loyalty at every stage of the guest journey. Pre-arrival surveys and commission-free upselling help you and your guest design the perfect stay. Pre-arrival revenue can be increased by one-click upgrades. Your guests will also feel more excited about their stay. In-Stay allows guests to provide feedback and messages while they are still on-site. This helps you improve service and recover customer satisfaction. Guests can log in to WiFi, scan a QR code and leave feedback. You can also communicate directly with them via SMS or WhatsApp about their experiences. Guests will be impressed by the simple surveys that are available right after their stay. A full suite of analytics and reputation management tools allows you to make better strategic decisions, improve guest satisfaction scores, and remain top of mind on review sites.

Our first AI-powered online reputation management tool allows you to get super-fast business reviews and feedbacks. This will help you drive more sales for your company. Our real-time dashboards allow you to track your business activity. We can handle any business requirement, whether it is digital or offline. Get fast reviews from real customers and make them brand advocates. Our interactive and creative forms will get more responses from your audience. No coding required! It's simple to set up and easy to use. Integrate with your in-store POS to let the automation do all the work. We have a solution that will meet all your business needs, whether you need it to be completely digital or hands-free offline. Our OR platform will help you be the most trusted and loved business in your locality. Get to know your customers and use customer insights to help you make business decisions.

Reputation management consolidates all factors that affect your business's online reputation in one place. This allows you to take control of your online reputation. Blue Zone's reputation building tool gives you the ability to gather customer experiences, improve your scores, and shine before potential customers. Most people have heard of the "Blue Zones", which are regions where people live longer than the average. Although the geographical locations are fascinating and fascinating, the philosophy behind them is what matters most. Researchers discovered what makes these regions unique. They all have specific lifestyles, which proves that only 20% of the time a person will live is genetic. The rest is lifestyle and environmental factors. This truth has been applied to our lives and our business with great success. We feel it's time to share our method with the business world. It's at the heart of everything we do.

SiteSwan is the easiest and fastest way to create a small business website. Our platform is easy to use and allows digital agencies, freelancer designers, and entrepreneurs to create professional websites for small businesses clients in minutes. The white label solution and complete business-in a-box give you everything you need for a successful web design company. No technical knowledge required. You can choose from over 100 professionally designed themes. You can easily change colors, upload a logo and add new content in a matter of minutes. Connect the domain name of your client and publish to web. Small businesses can create professional websites in minutes. Our white label sales and marketing materials, including brochures, flyers, and sales flyers, will make you look professional right away.

Our easy-to-use software and content makes it easy to manage your business' social media. Local businesses can combat negative reviews and improve online reputation. Social shopping carts can be created to allow businesses to sell their products or food on social media. Local businesses can grow their customer base, revenue, and subscriptions. Social deals can help businesses attract new customers and keep existing customers. Social media can be used to demonstrate the value of social by providing customizable analytic reports that can be used across all social channels, deals, sweepstakes, and other channels. Businesses can share valuable analytic reports that are customizable across all social channels, deals, sweepstakes, and more. SocialOwl helps you optimize your business's social media profiles. Create sweepstakes and giveaways that local businesses can easily access. Social deals can help businesses increase their customer base and generate new customers. It provides real-time alerts to businesses when someone reviews or comments on their business online.

Find out what customers are saying about your reviews and how it affects sales. Engage with customers online, where they most often go. Find the hidden value in customer feedback data to identify what drives revenue at your locations. Get insight and actionable steps to beat your local and national competitors. Learn from the success stories of the nation's top-performing companies and how you can leverage them. Long wait times for food after ordering is a major problem that can have a negative impact on revenue. Assess the current food delivery system and assess whether servers and kitchen staff are properly trained. Your customer feedback can have a significant impact on your sales. Show all levels of management how they are doing at the local, district, or location level. You can monitor business performance, spot operational issues and employee problems, and reply to reviews for all locations from one platform. You can manage customer feedback and social reviews posted to your website.

It's never been easier to manage your reputation and customer experience. Feedgage allows you to gather and analyze all customer reviews and feedback from one place. This will make your brand a favorite among customers. Feedgage allows you to gain key insights from online reviews and create a strong brand for your business. Feedgage allows you to quickly and easily identify the issues in your services and take the necessary steps. Feedgage allows you to collect, present, and analyze all customer voices in one place. This will help you improve your customer experience. All customer reviews and feedback are collected in one place and analyzed. AI-powered analysis enables you to see customer insights, trends, and common praises (or complaints). Select your competitors to see your competitive advantages. Then, strategize your priorities. Receive notifications via all your communication channels about important issues

Umanest simplifies property management, allowing for faster organic growth. You can turn happy tenants and landlords into brand advocates so you can concentrate on growth. You know the work involved in managing a single tenant. You put in a lot of effort to provide a high-quality residential property management service. Sometimes things don't go as planned and you don’t know what the problem is. It is up to you to guess if your clients are happy or mad. Our customer satisfaction management system gives you the assurance and confidence that client issues will be discovered quickly - as they occur - which allows your team to dig in with a solution, have a conversation and resolve their concerns. Your property management service will run more smoothly, and hidden issues are brought out into the open so that they can be resolved.