Best Reporting Software for Zendesk

Take productivity to new heights with Hubstaff! Hubstaff offers time-tracking apps for your desktop, web browser, or mobile device. Once you start tracking time to a task, Hubstaff will quietly run in the background as you work, consuming virtually no resources. You can easily switch between tasks or stop tracking with just a few clicks. Tracking your team's efficiency can be a challenge, but we've equipped Hubstaff with several great features to help you determine how they perform. Hubstaff works best when you have clear expectations for your team. It helps you determine each team member's average productivity levels to identify improvements or declines in their performance over time. In other words, the more you use Hubstaff, the better the results you'll get. Available for Mac, Windows, Linux, iOS & Android.

Grow is a full-stack, no-code business intelligence (BI), platform that empowers everyone within your organization to make data-driven decision. Any organization can connect to its data and discover insights by combining ETL, data warehouses, and visualization in one platform. Our unlimited-user license model allows everyone to access the answers they seek without having to wait for an analyst. Everyone can now make great decisions in real time to accelerate their growth. Plus: Unlimited Users - More than 100 Integrations - No SQL required (but still available for use) - BI Consultants Support - Simple ETL Dynamic Dashboards

ClickUp is the future for work. It provides tasks, documents, goals, and much more. In today's workplace, data silos and duplicate spending are unacceptable. ClickUp unites all your work in one place. It can replace all of them with one app. ClickUp can be customized for any size team, whether you're working on sprints or proofing ads. ClickUp AI is an AI-powered writing assistant that can help you with a variety of tasks, including summarizing text, generating ideas, and writing different kinds of creative content. ClickUp is a fully customizable and exclusive platform that can be used by teams of any size and industry. It is a must-have tool for any team who wants to manage all aspects of design and development from one place. The platform allows for deep modularity through add-ons called "ClickApps", which allow for rich customization for each team. ClickUp allows for the creation of custom views that can be saved and shared with anyone. It also has proprietary features like Assigned Comments, LineUp™ and Box view which allow for unprecedented management of people.

Domo puts data to work for everyone so they can multiply their impact on the business. Underpinned by a secure data foundation, our cloud-native data experience platform makes data visible and actionable with user-friendly dashboards and apps. Domo helps companies optimize critical business processes at scale and in record time to spark bold curiosity that powers exponential business results.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Smartsheet is a recognized leader in work management and collaboration solutions designed to transform team discussions into productive outcomes. This platform empowers organizations by providing them with a robust toolkit that fosters innovation, attracts new clients, and drives revenue growth. With its intuitive spreadsheet-like design, Smartsheet includes features like file sharing, Gantt charts, automated workflows, user-friendly portals, and dynamic dashboards, among numerous other capabilities, making it an essential resource for effective project management. Ultimately, Smartsheet not only streamlines processes but also enhances overall team performance and collaboration.

Zoho Analytics (formerly Zoho Reports) provides powerful, actionable insights for your business. It is a self-service analytics and business intelligence software. Businesses can connect to any source and import data, analyze data through visual reports, dashboards, and securely share and collaborate on reports or dashboards with Zoho Analytics. The platform also integrates with top business apps.

Looker reinvents the way business intelligence (BI) works by delivering an entirely new kind of data discovery solution that modernizes BI in three important ways. A simplified web-based stack leverages our 100% in-database architecture, so customers can operate on big data and find the last mile of value in the new era of fast analytic databases. An agile development environment enables today’s data rockstars to model the data and create end-user experiences that make sense for each specific business, transforming data on the way out, rather than on the way in. At the same time, a self-service data-discovery experience works the way the web works, empowering business users to drill into and explore very large datasets without ever leaving the browser. As a result, Looker customers enjoy the power of traditional BI at the speed of the web.

Datapine's dashboard and business intelligence software allows users to quickly turn data into actionable insights, and make data-driven decisions. Managers and data scientists can visualize and analyze complex data using a drag-and-drop interface. They can also ask important business questions and receive answers right away. It provides a wealth of innovative analytics features, including predictive analytics and interactive dashboards that allow for the creation of KPI-driven business dashboards. There are dozens of data connectors that connect to any common data source (databases and flat files, social media marketing analytics, CRM, ERP etc.). A wealth of pre-built dashboard templates for different business functions (marketing and sales management, HR, etc.) ), industries (retail and logistics, healthcare, market study, etc. Platforms (Google Analytics, Facebook and Twitter, Zendesk, etc. assist new users to get started quickly.

Gain a clear understanding of the factors that contribute to your team's achievements. By tracking the journey from lead to opportunity and from cross-sell to renewal, over 10,000 businesses have effectively minimized risk, opened new avenues for growth, and accelerated their revenue streams. Effortlessly synchronize deal activities and engagement metrics to gain a comprehensive view of your sales process. It's crucial to recognize that activity data serves as the primary predictor of sales performance. Our system automates, integrates, and logs all team activities directly into your CRM. Uncover the specific actions your sales representatives have taken, identify any missed steps, and analyze how prospects have reacted, enabling you to achieve more reliable and predictable outcomes. Gaining insights into the distinctive practices of your top performers has never been simpler. Record, transcribe, and scrutinize every customer interaction throughout the sales process. Collect valuable transcripts, key phrases, trends, and talk durations. By merging conversation analytics with extensive activity tracking and advanced machine learning, you can enhance every aspect of your organization, including forecasts, reporting, product development strategies, and much more, ultimately driving sustained success. This thorough approach ensures you are well-equipped to adapt to changing market conditions and elevate your team’s performance continuously.

Zendesk Explore offers businesses the analytics necessary to assess and enhance the overall customer experience effectively. Leveraging data is essential for crafting the optimal customer journey, and with Zendesk Explore, businesses can easily access crucial customer insights that foster a deeper comprehension of both their customers and operations. Customer support can take place across various platforms, such as email, chat, phone, and social media, making it essential to utilize an analytics tool that can adapt to these diverse environments. Explore seamlessly aggregates data from all channels, allowing you to monitor customer interactions with your brand while maintaining coherence in the analysis. The platform features built-in best practice dashboards and analyses, equipping teams of all sizes with the essential metrics needed to pursue their goals effectively. You can evaluate team performance, assess operational metrics, or gain insights into customer experiences, ensuring that no aspect is overlooked. Regardless of the specific needs, Explore provides a dedicated dashboard to fulfill them efficiently, empowering organizations to stay ahead in a competitive market.

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Incorporate analytics seamlessly into any application or workflow to empower critical decision-making with assurance. By embedding analytics into daily operations and applications, businesses can enhance their decision-making processes, leading to quicker and more informed choices for both the organization and its customers. Tailor analytics to fit your applications and products, ensuring that they are both intuitive and user-friendly. Enhance user engagement, increase adoption rates, and improve retention through a predictive analytics platform powered by AI, designed specifically for achieving business success. Utilize Sisense, a top-tier Business Intelligence (BI) reporting tool, to prepare, analyze, and delve into data sourced from various origins. Renowned firms such as NASDAQ, Phillips, and Airbus rely on Sisense, which provides a comprehensive, agile BI platform that facilitates rapid, insightful data-driven decisions. With an open, unified architecture, a superior analytics engine, machine learning capabilities, and the delivery of insights that extend beyond traditional dashboards, Sisense positions itself as a leader in the BI domain, ensuring businesses can thrive in a data-centric landscape. This powerful tool not only streamlines data analysis but also fosters a culture of informed decision-making within organizations.

9Spokes serves as an effective data dashboard, empowering small enterprises by enhancing their operational visibility and facilitating informed decision-making. This comprehensive solution is offered at no cost and integrates with top business applications to present essential metrics through a user-friendly dashboard. Whether it’s handling cash flow, managing personnel, or monitoring digital marketing efforts, 9Spokes provides a holistic view that enables businesses to make well-informed decisions. Although the 9Spokes dashboard itself is free, certain applications within its app store may require payment, with the financial arrangements handled directly between users and the app providers. Pricing for these apps varies, and users will be informed of any costs prior to signing up. Additionally, many accredited apps offer free trials, allowing businesses to evaluate their suitability before making a financial commitment, ensuring that companies can choose the best tools for their needs. This flexibility in trying out apps contributes significantly to optimizing business operations.

Klipfolio PowerMetrics is the first & only analytics tool you need. It easily brings together all of the metrics you and your team need to make faster, more confident decisions. Bring all of your business metrics together in one place PowerMetrics eliminates manual reporting by automating every step of your analytics. - Connect and automate updates for all of your data, no coding or technical expertise required - Uncover, explore, and communicate insight with your entire team Use metrics, dashboards, and PDF reports and stay in-the-know and in control of your business and the KPIs and metrics that matter most. Get it now. FREE.

Build and share real-time business dashboards without the hassle. Geckoboard integrates with over 80 tools and services to help you pull in your data and get a professional-looking dashboard in front of others in a matter of minutes. Create dashboards directly in your browser with a straightforward, drag-and-drop interface, and bring important numbers, metrics and KPIs out of lifeless reports. When ready, share your dashboard with a link, invite your teammates, schedule email and Slack updates to go out automatically. For maximum visibility, Geckoboard has ‘Send to TV’, allowing you to pair your account with a browser on a large screen or TV, and pick which dashboards you’d like displayed on there. It can even loop through several dashboard on one screen. We’ve got easy-to-follow instructions for how to achieve this in an afternoon using affordable off the shelf hardware.

Scoop is the best thing that has happened to data since spreadsheets. Instantly unlock all your business data. Scoop allows you to combine and analyze data anywhere for better decisions. You can forget about all the resources and tools you need to get answers from your data. Scoop lets you do everything from data collection, spreadsheet analysis and visual data stories in one platform. Data from your business applications can be automatically collected and blended together. Scoop allows any application to push data, without requiring pre-built connectors and custom APIs. Create master datasets for analytics, visualizations and more, using your spreadsheets. Scoop automatically updates your data. From scooping up data from applications to prepping data in spreadsheets, to analyzing and presenting visual data stories. No data team or technical setup is required. Blend data from multiple sources to create beautiful data stories using live, shareable data.

Chartio is a cloud-based business analytics platform for small and medium-sized businesses. It allows you to track and analyze critical business data. The entire organization can use it - from founders to business executives, product managers and business managers. Chartio offers cloud-based data exploration, stunning charts, and interactive dashboards that help teams turn data into actionable insight. Chartio is the top-ranked self-service business intelligence program for SMBs.

Yellowfin is the only analytics suite that successfully combines action based dashboards with industry-leading automated analysis and data storytelling. By delivering the best analytical experience, Yellowfin provides your users with unique ways to engage with and act on their data, and addresses the needs of data analysts, business users, customers and developers who want to build, deploy or use amazing analytical experiences. Analytics for software companies: Integrate and embed analytics with a difference into your app, your way • Replace legacy or home grown reporting tools • Embed a modern self-service analytics suite • Deliver an exceptional customer experience Analytics for enterprise: Get more value from your data in new and innovative ways • Migrate from spreadsheets to a modern analytics platform • Replace legacy BI applications • Embed analytics into operational workflows Analytical Application Builders: Leverage your domain expertise to create data products that delight • Create unique data driven applications • Close the loop on analytics • Deliver insights as a service

eazyBI, a powerful business intelligence tool, provides an easy-to use drag-and-drop interface to create custom reports, charts and dashboards. - Import your data directly from Jira, Confluence and other Atlassian marketplace apps. - Add additional data to external data sources such as SQL databases, REST APIs, Google Sheets and CSV or Excel spreadsheets. - Create pivot tables reports and interactive charts. You can drill into details or across dimensions directly from the chart to identify your top performers and trends. - You can use many predefined calculated measures from eazyBI or create your own calculations using powerful custom calculation formulas based upon MDX query language. - Publish eazyBI Reports as gadgets on Jira dashboards and Confluence pages, or embed your reports using<iframe>.</iframe>

Datameer is your go-to data tool for exploring, preparing, visualizing, and cataloging Snowflake insights. From exploring raw datasets to driving business decisions – an all-in-one tool.

ClicData is the first cloud-based 100% cloud-based Business Intelligence software and data management software. Our data warehouse makes it easy to combine, transform, and merge data from any source. You can create interactive dashboards that are self-updated and shareable with your manager, team, or customers in multiple ways. Email delivery schedule, export, or dynamic dashboards via LiveLinks. ClicData automates everything, including data connection, data refresh, management, and scheduling routines.

Utilize office TV screens to share insights and updates through Slack or set up automated email notifications for your clients without needing prior experience or IT assistance. Octoboard is a completely self-service platform that gathers, visualizes, and refreshes data for more than 18,000 business clients, whether in the cloud or on-site. The adage "what gets measured gets done" rings true; by quantifying your business objectives, you can effectively communicate performance goals. In mere seconds, you can craft stunning, shareable dashboards and reports. Octoboard automatically aggregates information from all your cloud applications, ensuring data consistency while saving you valuable time on visualization, sharing, and reporting. You can efficiently manage your devices, including office TVs and monitors, directly through the Octoboard interface. Gain insights into your data and assert control over various metrics, from live website traffic and lead generation to customer retention and support tickets. Moreover, you can integrate Sales, Marketing, Support, and DevOps metrics alongside real-time events to create a comprehensive view of your business performance. This holistic approach empowers teams to make informed decisions based on real-time data.

Hurree is more than a dashboard platform, it is the beating heart of your data ecosystem. Our goal is to transform the way businesses centralize, visualize, and collaborate on their data. At Hurree, we've simplified your analytics process, fostering collaboration, and delivering impactful results all within a single, intuitive platform. Say goodbye to countless hours spent piecing together data from various tools and platforms. Hurree centralizes your data, providing up-to-date insights with dynamic and customizable dashboards. From Meta and TikTok to Salesforce and HubSpot, we empower you to be your own data analyst and navigate your data ecosystem. But that's not all. With our powerful AI assistant, Riva, we've added an extra layer of AI capabilities to your dashboards. Features like predictive analytics, chatbot capabilities, and summarized outputs make Riva a true data partner, offering actionable insights like never before. Join us on our mission to empower businesses with data-driven insights, fostering a data-driven culture within teams, and making strategic decisions easier. Harness the power of machine learning to bring your data to life with Riva by Hurree.

DBxtra offers a cloud-driven solution for business intelligence, reporting, and dashboards, enabling companies to develop and share interactive web reports and dashboards effortlessly. Users are not required to possess any SQL, programming, or web technology skills to effectively create, implement, and oversee ad-hoc reports using DBxtra. The platform comprehensively addresses all reporting requirements. Additionally, potential users can experience DBxtra through a complimentary 30-day trial. This allows businesses to explore its features and functionalities without any commitment.