Best Remote Desktop Software for Salesforce

ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.

Parallels Secure Workspace offers a browser-based workspace that allows you to access your company files, legacy web applications, and SaaS in a highly secure, audited manner. Parallels Secure Workspace does not require any changes to your existing architecture. It is installed as a virtual appliance and connects to your existing IT assets using standard protocols (e.g. RDP, WebDAV, LDAP, ...). Parallels Secure Workspace makes everything available to end users via a browser. No need to install plug-ins or agents. Both the administrator and the user will find it easy to install, manage, and use. Cost reductions compared to other solutions and optimization of TCO by up to 81%.

Build interactive and fully compliant digital experiences on your platform without altering any code or installing additional software. Surfly empowers countless AXA agents to accelerate their sales by digitally simulating the face-to-face selling process within their platform. Both agents and customers can collaborate from a distance to select policies, electronically sign documents, and initiate their first payment seamlessly. Surfly Co-browsing is not only quicker and more secure but also simpler to navigate compared to traditional screen sharing applications like Zoom, Google Meet, or Microsoft Teams. It facilitates effective, secure, and compliant two-way collaboration that screen sharing cannot match. Instead of juggling various external tools like Zoom and Docusign, you can manage everything in a single Surfly Session. You can upload, review, annotate, and e-sign any document directly from your website or portal without interruption. Furthermore, Surfly’s adaptable solution operates effortlessly without requiring integrations, serving as a virtual layer over your existing platforms, ensuring an enhanced user experience for all parties involved. This comprehensive approach simplifies the sales process and provides a more cohesive interaction for agents and customers alike.

SecureLink is the market leader in vendor privileged access management and remote support for highly regulated enterprises and technology vendors. SecureLink is used by more than 30,000 organizations around the world. SecureLink's purpose-built platform is trusted by top-notch companies in many industries, including legal, gaming, healthcare, financial services and retail. SecureLink is headquartered at Austin, Texas.

Accops HySecure serves as a gateway for application access based on zero trust principles, enabling employees to securely log into corporate applications and desktops, as well as access the private tools necessary for their productivity and efficiency. By eliminating restrictions related to device type, network, and physical location, HySecure empowers your team to navigate limitless opportunities with remarkable flexibility. Users can seamlessly transition between devices, shift from trusted LAN environments to unsecured WANs, connect via the internet or mobile networks, and select their preferred means of access, whether through browsers, desktop applications, or mobile apps. The platform includes ready-to-use security features that allow organizations to ensure compliant access to a wide array of corporate resources, including web applications, SaaS solutions, client-server models, legacy systems, virtual tools, and desktops. This ZTNA-driven solution also enables businesses to protect access to their existing Virtual Desktop Infrastructure (VDI) and Desktop as a Service (DaaS). Furthermore, HySecure’s application tunnel-based SPAN technology simplifies, secures, and accelerates access to corporate resources, making it an invaluable asset for modern enterprises. By integrating such robust capabilities, organizations can confidently support their workforce’s diverse needs while maintaining stringent security standards.