Best Remote Desktop Software for Autotask PSA

ISL Online provides a solution for remote desktop connectivity, enabling secure access to various operating systems including Windows, macOS, Linux, iOS, and Android for both attended and unattended sessions. This software is utilized by IT professionals, managed service providers, and businesses to remotely control, troubleshoot, and manage computers from virtually anywhere. Key functionalities encompass file transfers, navigation across multiple monitors, session recording, remote command execution, as well as RDP and SSH tunneling. The platform also offers persistent unattended access via ISL AlwaysOn. Users can connect without the need for VPNs or complicated firewall configurations. ISL Online is offered in several formats: cloud-based, self-hosted, or as a Managed Private Cloud solution. Furthermore, mobile applications are provided at no extra charge with both Cloud and Server licenses.

NinjaOne offers secure remote desktop functionality designed to assist end users effectively. With just a single click, technicians can gain control of endpoints, streamlining the support process. The platform includes useful features such as file transfer, clipboard sharing, and chat, all of which contribute to an improved support experience. To ensure the safety of sensitive information, all sessions are encrypted. Additionally, the remote desktop feature works seamlessly with ticketing systems and alerts, allowing technicians to provide prompt assistance without the need for extra software. Overall, NinjaOne ensures that remote desktop access is both smooth and dependable.

Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines the most advanced threat-hunting technologies in existence: Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With 6 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.