Best Project Management Software for Zendesk - Page 4

Harvestr serves as a collaborative platform for product management, enabling teams to make well-informed decisions about their roadmaps by utilizing customer feedback and data. This platform boasts essential functionalities such as managing customer feedback, prioritizing opportunities, and constructing detailed product roadmaps. It seamlessly integrates with various customer feedback and data sources like Zendesk, Intercom, Salesforce, and Slack. Designed by product managers specifically for their peers, Harvestr allows for the centralization of product feedback across multiple tools and channels on a large scale. By streamlining this process, it helps save valuable time while providing a thorough understanding of customer requirements. This centralized approach not only aids in effective product prioritization backed by reliable customer data but also ensures that teams focus on the most pressing issues promptly. Moreover, it contributes to maintaining a tidy and organized backlog. By engaging both customers and team members, Harvestr demonstrates that their input is valued, while also offering stakeholders clear visibility into the evolving product roadmap. Ultimately, this fosters a collaborative environment that enhances overall product development efficiency.

Troopr’s automated Slack Check-ins offer a seamless way to connect with your team without the hassle of scheduling additional meetings. You can select from a variety of Check-ins tailored for standups, retrospectives, mood sharing, planning poker, and more. Simply designate the participants, personalize the questions they will receive, and set the timing for these inquiries. Once engaged, you can access comprehensive automated reports both in Slack and online, allowing for the analysis of historical data to gain deeper insights. Troopr Check-ins operate entirely within Slack, eliminating the need for your team to learn a new tool, as it meets them where they already collaborate. With an asynchronous format by default, team members can respond at their convenience during the Check-in process. Furthermore, Troopr integrates seamlessly with existing tools to pull activity logs and enrich Check-in responses with relevant context. The platform provides a variety of templates for daily standups, mood sharing, planning poker, retrospectives, and more, making it easy to replace or supplement traditional standup meetings. By utilizing Troopr Check-ins, you can enhance team engagement and streamline communication effectively.

MadCap Central offers a secure, cloud-based platform designed specifically for authoring, collaboration, workflow, and project management tailored for technical writers and documentation teams. The process of managing content and projects has never been more streamlined. This unique solution enables your team to effortlessly track and oversee tasks, structure workflows, schedule and automate various processes, host and publish content, and enhance your authoring skills through the involvement and assessment of subject matter experts (SMEs). With its secure cloud environment, MadCap Central seamlessly integrates robust on-premises authoring and publishing features. The user-friendly interface is designed to simplify the organization of your content, projects, teams, and users. With a customizable dashboard, users can enhance their working experience for maximum efficiency. Its comprehensive capabilities allow for project uploads, importing from other users, assigning specific users to projects, setting project statuses, and receiving timely notifications about activities, ensuring that your documentation process is not only efficient but also highly collaborative. Furthermore, the integration of these features into a single platform means that teams can work together more effectively, reducing the time spent on administrative tasks.

Producter is a comprehensive tool designed for product management that facilitates the collection of customer feedback, task management, roadmap tracking, and communication updates for product-oriented companies. This platform serves as a collaborative hub for both technical and non-technical teams, enhancing the visibility of product management processes. As the pandemic altered traditional working dynamics, product teams found themselves dispersed, leading to a surge in alignment meetings with customer-facing departments, constant Slack messages, and an overwhelming number of follow-ups that drained time and resources. In this context, Producter empowers both product and customer-facing teams to make well-informed decisions driven by customer insights. With a single click, users can seamlessly associate valuable customer feedback with specific tasks, ensuring that customers are kept in the loop regarding the status of their feedback. This automated notification system reassures customers that their input is acknowledged and being acted upon. Furthermore, all teams can collaboratively build their roadmaps, making them accessible to colleagues and customers alike, which helps unify everyone around a shared product vision and fosters a more engaged community. In this way, Producter not only streamlines workflows but also strengthens relationships between product teams and their customers.

Reveall helps product teams become more customer-led, by making it easy to plan and prioritize your product with confidence. With Reveall you can collaborate on customer insights, map customer journeys and prioritize product opportunities - all in one place. Get a clear picture of your customers' needs and make the right product decisions by: - Centralizing your customer data. Import and save all of your customer research and feedback data in a single source of truth - Highlighting key findings with custom searchable tags and sentiment analysis. - Clustering findings into conclusive Insights. Group similar findings and draw actionable conclusions with customizable insight reports. - Creating customer journey maps. Contextualize your customer learnings and gauge the user experience through visual journey maps. - Planing & prioritizing your next actions. Use customer insights to define and prioritize what to build, integrated with your PM tools

Progressus powered by Microsoft Dynamics 365 Business Central is designed for small- and medium-sized professional service firms. It helps you plan for profitability right from the beginning. Profit requires the perfect combination of planning and execution, from allocating resources to tracking every dollar spent. Progressus for Microsoft Dynamics 365 Business Central Professional Services Management Software provides everything you need to make profitability a priority. Track, view and analyze your costs easily. Instant expense visibility before the end a financial period. Record inventory and items against a project. Access information in simple-to-view dashboards and reports. Unlimited budget revisions. Budget generic resources to be used as placeholders. Copy budgets from other projects. Register material consumption directly on the project. Compare the budget details to the task level. Outlook integration, CRM functionality, as well as simple-to-use workflows, can be used to empower teams.

When communication, files, and project assets are dispersed across various platforms, it often results in missing information, a lack of clarity, and challenges in project management. Conversely, consolidating work in a single location establishes one definitive source of truth, ensuring that all communication, tasks, and documents are accessible to everyone involved. This cohesion leads to smoother project execution! You can initiate a project for any purpose—be it internal meetings, marketing initiatives, client engagements, or even office celebrations. Once you set up the project, you can bring in the appropriate individuals and tools to ensure efficiency. With complete visibility for your project team, nothing falls through the cracks, resulting in seamless project progression! While many project management solutions treat client involvement as an afterthought, Project.co prioritizes client collaboration as a key element for success. Incorporate essential tools like discussions, tasks, files, payments, time tracking, and notes into each project. Furthermore, you can integrate other tools that you already use, creating a comprehensive workspace where everyone can stay informed and engaged. This holistic approach not only enhances productivity but also fosters stronger relationships with clients.

Introducing a remarkably swift neural engine designed for the future of customer support and software development. This innovative solution harnesses the capabilities of LLMs and advanced analytics to transform your engagement with customers. It features automated routing, collaboration, and triaging mechanisms that address customer needs instantly. Enhance your support team’s efficiency and minimize incoming inquiries using cutting-edge AI technology. Additionally, it bridges development teams with customer experiences to ensure their impact is felt across the board. By effectively triaging customer feedback, you’ll receive actionable insights for product improvements. This collaborative environment fosters software development and customer support in unison. With features like live chat, ticket management, and engineering issue tracking all in one location, it streamlines communication and problem resolution. Tailor your platform to meet specific requirements through customizable objects, views, and additional options. Expand your capabilities using APIs and webhooks, enabling you to build, test, deploy, and release your own automated solutions. You’ll have the ability to map work, customer interactions, and product data seamlessly within a single system. This modern infrastructure supports cloud-native scalability, accommodating millions of users efficiently. It delivers consumer-grade, real-time experiences through text, audio, and video formats while maintaining enterprise-level security and compliance standards. As a result, businesses can confidently engage with their customers while innovating and adapting to their needs in a dynamic market.

Kypso guarantees that all crucial conversations are documented and addressed promptly, eliminating missed chances and slow replies. Propel your projects with a clear vision and unified direction to avoid scope creep and delays by addressing vague objectives at the outset. With Kypso, you can identify potential challenges before they evolve into significant issues, allowing you to maintain oversight of your project schedules and finances, ensuring seamless execution throughout. Foster transparency and keep your stakeholders updated, as Kypso allows for regular progress sharing, building trust and cohesion within your team. Customize Kypso to fit your specific operational requirements and effortlessly enhance your processes with our user-friendly interface. By harnessing the tools you already trust, you can unlock your team's full potential and drive impactful operations forward with confidence. Embrace the power of structured collaboration to elevate your project management experience.

Getting ready for a customer meeting, whether for yourself or your supervisor, can be quite challenging due to the multitude of details, discussions, contacts, and resources involved. However, with Noded, all these elements are seamlessly integrated through the history of your notes, providing you with precisely what you require at the right moment, ensuring you are consistently well-prepared and ahead of the game. The process of transforming your chaotic, stream-of-consciousness notes into something presentable has often been burdensome; fortunately, Noded Ai effortlessly organizes your notes into professional documents at the click of a button. This not only frees up valuable time in your day but also equips your team with the insights and information necessary to propel customer engagement forward. Locating the correct information across various applications can be daunting, and maintaining synchronization among them often consumes excessive time and effort. Thankfully, Noded Ai takes over these tedious tasks, allowing you to concentrate on your core strength—addressing customer challenges. By streamlining collaboration, Noded Ai ensures that everyone remains aligned and informed without the unnecessary distractions, fostering a more productive environment for all involved. Ultimately, Noded Ai enhances your workflow, making customer interactions smoother and more effective.

Predikt AI allows professional service companies to manage all aspects of their business, from proposals to billing, and maximize revenue. Predikt AI's proprietary automation and prediction capabilities make it easy to scale your service business.

Yanomo is a versatile time and expense tracking solution that supports multiple languages and platforms. Since its inception in 2003, it has showcased an innovative calendar interface along with a time tracking matrix, and it allows users to easily sync with the iPhone app through a simple click. In addition to these features, Yanomo offers detailed reporting, a comprehensive client overview, and efficient data management capabilities, along with the ability to import contacts, maintain time logs for individual users, manage project budgets, and facilitate online invoicing, among other functionalities. This software is designed to enhance productivity and streamline the tracking process for businesses of all sizes.

Projector is the best-of breed professional services automation (PSA), tool for today's fast-paced service firms. Project PSA created the project to increase profit margins and improve resource utilization. Projector is cloud-based and simple to use. It allows service firms to seamlessly manage projects, track expenses and time, schedule resources, invoicing, and streamline workflows. Project management, resource management, and project accounting are the three core applications of Projector.

Everything you need for an effective research system. Centralize all your research data, improve collaboration and standardize your research process. Share your insights easily. Keep your classification system organized. It is easy to manage tags, properties, and labels. Data security and privacy compliance. Trusted by public and private companies around the globe. Analyze your data to create useful reports. Connect the dots between insights. You can find anything in seconds. You have hundreds of filters at your disposal. AI powered search that works. Standardize your research process by creating templates that everyone can use. Empower more people to do better research. Deep integrations give you real superpowers, access to customer feedback quickly and eliminate complicated Zapier workflows. No additional charges for uploading files of any size or format. Transform audio and video recordings into timestamped transcripts. Instant visibility of who is sharing insights.

Gain a comprehensive understanding of your team's abilities and enhance productivity. Strategically manage customer projects, team members, resources, and individual workloads effectively. Benefit from real-time engagement features, including notifications, comments, and tagging, which foster improved collaboration among team members. Seamlessly prioritize and arrange customer needs into epics, stories, and tasks without the hassle of manual tracking. Establish clear objectives and monitor progress effortlessly through robust dashboards, insightful analytics, and instant notifications. Enjoy straightforward integration with help desk platforms, email, and various other channels to connect your development team more closely with clients. Leverage actionable smart analytics that offers deep insights and predictive capabilities. Tailor the platform easily to align with your specific requirements. Connect it with your current workflows to optimize efficiency, enhance visibility, and ultimately accelerate delivery times. Boost your productivity further by integrating Yodiz with all your preferred applications, ensuring that everything from customer support systems to time tracking is comprehensively addressed. This holistic approach enables your team to work more cohesively and effectively than ever before.

By establishing a common understanding of team objectives, implementing a collaborative process, and utilizing versatile tools to monitor progress, your team can achieve more frequent and reliable outcomes. The shared backlog provided by Tracker clarifies priorities, allowing the team to maintain organization. You can effortlessly visualize the project scope, enhance collaboration, and adapt swiftly to changing conditions. Tracker’s guided iteration planning assists in breaking down and prioritizing projects into achievable segments, ensuring the team maintains momentum toward successful delivery. With a transparent, unified view of your team's efforts, every member has access to a real-time source of truth. A simple glance reveals the current status of the team, identifies responsibilities, and outlines upcoming tasks, promoting accountability and clarity. This approach not only streamlines workflow but also empowers the team to respond proactively to any challenges that arise.

The best PSA software to optimize your contract-to-invoice workflow. TimeLog gives you valuable insights into the project's time, resources, and earnings. You can achieve greater productivity through more accurate billing and higher profits. You can track time and expenses at your own pace. Do not waste time invoicing using a lot of spreadsheets. Instantly see which projects will be profitable and on-track. You can plan better and stick to your deadlines with a complete overview.

Dragonboat’s AI-powered strategic portfolio management platform enables product leaders and teams to align strategies, manage products, and deliver roadmaps across complex portfolios with unified data, dynamic visibility, and real-time insights. Trusted by thousands of product teams at the world’s most innovative enterprises, Dragonboat helps you strategize, plan, deliver, and improve products that customers value and drive business outcomes.

Product Managers should prioritize their attention on users, addressing problems, and developing product strategies rather than getting bogged down with operational tasks. Zeda.io offers a comprehensive collaboration platform tailored for product managers aiming to enhance their productivity, enabling them to move swiftly from conception to product launch. It facilitates the creation of accessible Product Requirement Documents (PRDs) for stakeholders, alongside planning customer journey paths to enrich user experiences. Additionally, the platform includes an intuitive wireframing tool to help visualize product designs effectively. Users can craft personas to better understand their needs, behaviors, and goals, as well as analyze competitors to formulate strategies that provide a competitive edge. By breaking the product down into features, teams can integrate with project management tools seamlessly. Moreover, Zeda.io provides built-in frameworks to guide decision-making on future developments or the option to design personalized frameworks tailored to specific projects. Ultimately, the platform empowers Product Managers to streamline their workflows and focus on what truly matters: delivering valuable products.

Polaris self-driving professional services automation (PSA) employs cutting-edge technology to assess real-time data and provide insights to maintain project timelines, resource allocation, and financial health. With the inclusion of MissionControl in Polaris PSA, users gain immediate access to all essential metrics required for efficient task management. This consolidation ensures that project details, financials, and resource information are housed in a singular, easily accessible location. By utilizing an updated and live overview of the operations, you can exercise control and implement timely adjustments as necessary. Harness both historical and current data to swiftly respond to fluctuations and make informed decisions on the spot. Establish a clear framework and methodology to effectively oversee projects, resources, and finances, while seamlessly applying standardized processes and workflows throughout your organization. Achieving alignment among all team members is crucial for consistent execution and fostering growth, and this is made possible through the customizable PSA software. Additionally, this innovative approach not only enhances operational efficiency but also positions organizations to better navigate the complexities of project management in an ever-evolving landscape.

The Polaris project and portfolio management (PPM) solution provides a comprehensive overview of your projects, encompassing timelines, resources, costs, and more. With Polaris MissionControl, you can visualize your organization's strategic goals through an overarching perspective of your project portfolio. Tailored to suit your specific role, it functions on a unified data platform, eliminating data silos and fostering collaboration among teams. Establish your framework and methodologies for overseeing projects, resources, and portfolios effectively. You can also define risk and strategy scores to assist in prioritizing your portfolio. Standardize processes, formats, data, and workflows across the organization with ease, ensuring that everyone is aligned for consistent execution and growth. Organize your projects into portfolios as your business tracks them using our PPM tool, while also being able to set any needed attributes and metrics. Manage delivery, costs, resources, and priorities transparently, ultimately enhancing the performance of your portfolio. This holistic approach not only streamlines project management but also drives organizational success forward.

Engage in real-time collaboration, effective communication, and extensive customization to ensure team alignment. Maintain task relevance effortlessly by integrating them with commits, branches, and pull requests, ensuring they are always up-to-date. Prioritize and monitor bugs closely to ensure timely resolutions and improvements. Structure work into sprints, milestones, and releases to facilitate seamless team coordination. Foster inter-organizational connections to enable smooth product launches without complications. Work hand-in-hand with engineering and design teams to streamline the organization of product launches. Keep the momentum going by regularly communicating progress at every stage of the project. Ensure that key stakeholders remain informed and connected through real-time chat options. Centralize the tracking of requests from various teams to effectively manage and plan future tasks. Strategically plan sensitive assignments by collaborating only with necessary participants. Involve clients in the process to enhance collaboration, keep them informed on developments, and engage in discussions about ongoing projects, ultimately leading to more successful outcomes. This holistic approach ensures that all parties are aligned and working towards shared objectives.

A flexible project management system that adapts to your team. Create powerful no-code apps without sacrificing the spreadsheet features you already know. Sales Build your own CRM Manage compensation plans Track products and inventory Marketing Manage content calendars Plan launches and events Create budgets for it all Product Plan roadmaps and releases Track bugs and issues Organize research and feedback Finance Create project budgets Build connected models Share financial statements HR Build your own ATS Manage onboarding and reviews Create hiring plans IT Track and manage assets Create a ticketing system Manage facilities

An AI-driven product management system revolutionizes the way teams approach their projects, turning the process into a pathway to success. By streamlining workflows, it enables quicker delivery of winning features to the market. With data-backed insights, the platform facilitates scalable growth through informed decision-making. Discovery Outcomes enhances operational efficiency by automating repetitive tasks such as product requirement documents and user journey mapping, allowing teams to redirect their efforts toward strategic planning and innovative solutions. By consolidating feedback, the AI identifies emerging trends and transforms them into practical insights that shape product features and overall strategies. Say goodbye to endless meetings and confusing emails; Discovery Outcomes eliminates communication barriers with straightforward documents that connect different teams seamlessly. This ensures that everyone receives targeted information automatically, promoting alignment and a unified focus across the board. Additionally, your privacy remains paramount, as our proprietary models are meticulously designed with privacy considerations at their foundation. This commitment to security not only protects user data but also fosters trust among users and stakeholders alike.

Innovation is at the heart of becoming Future-Fit. Our end-to-end innovation management platform and services empower medium and large-sized organizations to become more adaptive, creative, and resilient. Planbox helps you turn creative ideas into winning projects and integrate everyday tools to collaborate smarter with your community of employees, customers, partners, startups, governments, academia, and expert solvers. Planbox has offices in Canada, UK, and USA, with customers around the world in over 140 countries.