Best Product Review Software for BigCommerce

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.

Boost your online sales through the power of visual marketing and social proof. Accelerate your business growth using a comprehensive range of user-generated content solutions that cater to real-time trends, shoppable social galleries, dynamic social proof, and sitewide nudges/notifications. SiteVibes, a social commerce and user-generated content platform, enables brands to engage visitors in a distinctive manner by dynamically displaying trending products, social proof messaging, and shoppable UGC throughout their website. With SiteVibes, businesses can effectively navigate the vast landscape of social data to present enticing products and promotions that are relevant to their customers. This platform not only enhances catalog exploration and increases the time spent on the site but also simplifies the sharing of pertinent information with its quick implementation. By utilizing SiteVibes, you can quickly and effortlessly elevate customer engagement levels and boost online conversions. Furthermore, it allows you to connect with your audience while delivering an Instagram-like experience directly on your website, making shopping more interactive and enjoyable. Ultimately, this seamless integration of social elements can transform the way customers interact with your brand online.

Automate the capture and display of product and company reviews on your website and social media profiles to increase sales. All your marketing tools, customer reviews, product reviews and visual marketing tools, as well as coupons and SMS, can be found under one roof. Display customer reviews on your website. Your site will come to life when you use authentic photos and videos taken by your customers. Coupons can be used to encourage repeat purchases and increase customer loyalty. Increase your review capture rate by reaching out to customers via SMS messaging. To build trust and drive sales, highlight the voices of your customers on your website and on social media. With on-site displays or social media posts, showcase customer reviews throughout the buying process. Your stars on search engine result pages (e.g. Google) and user-generated content on social media profiles should be shared. To drive new sales through your marketing channels, use content created by customers.

Consumers consider user-generated content to be 9.8 times more influential than content created by influencers when deciding what to purchase. By gathering and sharing user reviews online, businesses can significantly enhance the customer journey. Shoppers place the same level of trust in online reviews as they do in personal recommendations from friends and family. Beyond being a powerful marketing asset, customer reviews also encourage search engines to rank your website more favorably in search results. It's vital to collect ratings, reviews, personal experiences, and images from your customers to enrich their shopping experiences and sway their purchasing choices. Engaging with customer reviews allows them to feel acknowledged and valued. Our user-friendly portal ensures that you never overlook an opportunity to interact with your shoppers. Addressing customer inquiries about your offerings will aid them in making well-informed purchasing decisions. User-generated content stands out as unique, highly relevant, and genuine, which helps elevate your website in Search Engine Results Pages (SERPs), ultimately driving increased traffic and engagement. By fostering a community around your brand, you can build loyalty and encourage repeat business.

Enhance your review collection effortlessly with GetReviews.ai, which utilizes its exclusive review funnel technology. Whether it's gathering customer feedback on Amazon or employee insights on Glassdoor, GetReviews simplifies the process of obtaining reviews from any source you desire. The platform is specifically tailored to drive reviews on the most impactful sites for your business. This is achieved by guiding respondents through a carefully crafted survey filled with targeted questions that lead to valuable reviews where they count. To ensure authenticity, GetReviews restricts access to those who have verifiably interacted with your business, utilizing unique, one-time-use links or QR codes. Furthermore, GetReviews.ai keeps a comprehensive record of all respondent details, including ratings, reviews, full names, email addresses, phone numbers, and physical locations. You can also evaluate the sentiment surrounding your product, service, or overall business through the insightful review data gathered on GetReviews.ai, which provides a deeper understanding of customer perceptions and experiences.

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.

Become part of a global network of over 15,000 businesses that have boosted their search engine traffic and conversion rates by relying on eKomi for authentic and verified product and customer reviews. Through its distinctive platform, eKomi enables consumers to share their credible experiences with one another. The company boasts one of the most distinguished Customer Feedback Management teams, dedicated to meticulously screening every review around the clock for their clients. In today’s competitive online landscape, activating Google’s seller rating extension is vital for business success. eKomi's excellence has been recognized with prestigious accolades, including the CeBIT Innovation Award from the Fraunhofer Institute and the Best of Innovation Award for IT. This year, we also received the LSA 2017 Ad to Action awards for our innovative mobile SMS solution, further establishing our reputation. These honors firmly position eKomi as a leader in delivering cutting-edge technology solutions and exceptional design within the industry. Thus, partnering with eKomi not only enhances your business credibility but also connects you to a wealth of reliable consumer feedback.

Gathering customer reviews and feedback is essential for enhancing your sales and marketing strategies to facilitate business growth. This approach is particularly beneficial for those who prioritize customer experience. By leveraging insights from your customers, you can accelerate growth using various services tailored for your needs. Collecting reviews, questions and answers, and other forms of customer-generated content can greatly benefit your marketing efforts. With an array of features and implementation options at your disposal, you can seamlessly integrate user-generated content into your sales initiatives. This will not only boost your conversion rates but also enhance your search engine optimization and search engine marketing campaigns. Don't restrict your outreach to just your own platforms; take advantage of our aggregated reviews from over 15,000 sources to broaden your content syndication. Ultimately, the focus should remain on building trust with your customers and fostering their engagement with your brand. We offer compatibility with a wide range of standard platforms, such as SAP, Salesforce, Episerver, Storm, Centra, Shopify, Bigcommerce, Magento, WooCommerce, 3DCart, Prestashop, and Volusion. Additionally, you have the flexibility to implement our solutions via a simple tag in Google Tag Manager or opt for our APIs for more customized integration, ensuring that you can tailor the experience to your specific business needs. Engaging with your customers in meaningful ways will pave the path for long-term success.

Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.

Authentic individuals. Genuine feedback. Valuable perspectives. Eliminate uncertainty in enhancing your business and creating a superior customer journey. Feefo equips you with the necessary tools and insights to foster relationships, elevate your brand image, and make well-informed choices for the future. By providing access to advanced technology and comprehensive support, we enable you to engage directly with your clients, yield impressive outcomes, and gain a precise understanding of your business landscape. Our dedicated team consists of innovators, creative thinkers, and industry professionals who are passionate about being part of something extraordinary. We hold our values in high regard, ensuring no aggressive sales tactics or hidden agendas; our sole aim is to leverage our knowledge to assist businesses of all sizes in building trustworthy connections with their customers, enhancing experiences, and achieving their goals. Behind the technology, there are real people committed to supporting you throughout your journey, ensuring that you never feel alone in your pursuit of success. With Feefo, you're not just accessing a service; you're joining a community dedicated to your growth and prosperity.

EmbedReviews is a comprehensive software solution for managing online reviews that can automatically create and showcase customer feedback through a review widget on your website. This sophisticated tool streamlines online reputation management by enabling businesses to oversee all their reviews from a single dashboard. With the ability to automate the review collection process, users can efficiently monitor feedback, respond to customer inquiries, and receive instant notifications for new reviews—all in one convenient location. Gone are the days of tedious manual review management; simply grant access to your social media and review platforms, and the software will effortlessly gather all your reviews. It seamlessly integrates with your Google and Facebook accounts, allowing you to curate which reviews to display while providing options to collect additional feedback via web forms or by sending email and SMS requests. Furthermore, this platform empowers businesses to enhance their online presence with real-time engagement, ensuring they never miss an opportunity to connect with customers.