Best Predictive Dialer Software for Microsoft Dynamics 365

Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.

Dialfire is a powerful, cloud-native platform for inbound and outbound phone campaigns of any size. With Dialfire, users benefit from up to three times more conversations thanks to a state-of-the-art predictive dialer which blends incoming calls, even across different projects, and includes a precise answering machine detection technology. Dialfire emphasizes transparency and gives you full control over your campaigns. Automated workflows ensure efficiency, while real-time, personalisable statistics and reports provide valuable insights into campaign performance and employee productivity. Users can choose proven and pre-built templates and get started within minutes or customize campaigns, reports and statistics to meet their concrete needs or client specifications. Dialfire integrates natively with several CRMs and offers API interfaces to connect seamlessly with any type of external system. Global, redundant servers build a solid infrastructure and a wide range of carriers guarantee excellent voice quality. Make calls directly from your browser, without software installation. Dialfire supports in English, French, German, Spanish and Portuguese - by phone, email chat or online.

Transform your customer service experience with advanced AI-driven contact center software. Call Center Studio's cloud-based solution equips businesses with a comprehensive suite of tools designed to streamline both inbound and outbound contact center functions. For inbound communications, users can benefit from features like automatic call distribution, interactive voice response, and effective call routing, which ensures that every call reaches the right representative or team promptly. On the outbound side, the software supports various dialing methods, including predictive, preview, and progressive dialing, allowing agents to connect with customers seamlessly and efficiently. Moreover, Call Center Studio provides real-time monitoring and analytics, enabling managers to oversee performance metrics all in one convenient interface. If you're feeling burdened by the high costs and complexities associated with traditional systems, our cloud-based solution is the ideal fit for your needs! Experience our intuitive platform today! 💰 Flexible pay-as-you-go pricing ✔️ No hardware or software installation required, and no ongoing maintenance 👨‍💻 User-friendly interface designed for ease of use 🔗 Effortless integration with existing systems

Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.

PhoneBurner, a powerful dialer and sales-acceleration platform, helps B2B and B2C sales teams engage in more quality conversations with their contacts. Now with ARMOR – the most comprehensive spam protection solution and answer rate solution that is done for you. PhoneBurner's average answer rate is >10%. This means that millions of conversations are powered by PhoneBurner, with no awkward pauses and connection delays. PhoneBurner combines calls, emails, and SMS to handle time-consuming tasks, such as leaving voicemails, sending email, logging calls, or performing post-call workflows. Reps spend most of their time closing deals and talking. Manage your entire team with one dashboard. Access cutting-edge analytics and reporting, automatically distribute leads, coach and monitor reps in real time, and ensure KPIs trend in the right direction. Teams rave about the productivity gains, ease of use and answer rates, as well as the commitment-free packages. PhoneBurner is free to try today.

About NobelBiz: In the CCaaS industry for over 20 years, NobelBiz stands out by enhancing productivity in global contact centers. We offer a unique telecom carrier, specifically developed for call center traffic, combined with advanced omnichannel cloud contact center software, all backed by superior customer support. About NobelBiz OMNI+: NobelBiz OMNI+ is the ultimate CCaaS solution, rich with diverse features and integrations, designed to proficiently manage contact center operations. This all-in-one software solution provides extensive channel integrations and CRM compatibility, tailored for effective remote work. It's a comprehensive, easy-to-use software for any omnichannel contact center. About NobelBiz Voice Carrier Network: As a top VoIP provider, NobelBiz Voice Carrier Network is custom-designed for global contact centers. It ensures exceptional voice quality and reliable service through a wide-reaching network. Suited for both inbound and outbound needs, our network includes advanced cloud-based routing, toll-free number provisioning, and a suite of administrative tools, ensuring high-performance contact center communications.

Dialer360 leads the way in offering innovative Cloud call center software solutions. This advanced technology features a Predictive dialer, integrated Avatar, CRM capabilities, and a Web Phone, along with Voice and SMS broadcasting, a hosted Phone system, and VoIP services. It is an affordable and user-friendly option that requires minimal time to learn, making it an ideal choice for Inbound, Outbound, and Blended call centers. Additionally, it allows seamless integration with various third-party applications such as Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics, enhancing its versatility and functionality for users. Ultimately, Dialer360 empowers organizations to optimize their communication processes effectively.

CallMaker Cloud Dialer enables you to increase your sales by providing an effective sales system that includes a dialer and a platform designed for organizational growth. With its top-notch dialer algorithm and user-friendly interface, CallMaker Dialer offers all the essential features expected from a comprehensive business solution. Whether your booking department caters to corporate clients or private individuals, organizes single meetings or larger seminars, CallMaker Book stands out as the ideal choice for your bookers, project managers, and sales representatives. This sales system is tailored for ongoing B2B transactions where salespeople manage their own leads and engage with them consistently. Managing callbacks leads to a noticeable enhancement in your results, while the inbound module offers call blending, customer service functions, personal numbers, and much more. CM Software is excited to announce the new feature allowing users to purchase address lists for use with CallMaker Dialer, including options for B2B and B2C leads, as well as various types of lists such as selected, sorted, unsorted, nixed, washed, unwashed, and hot lists. This added capability empowers businesses to streamline their outreach efforts and maximize their sales potential.

Conquer allows sellers to close more deals by reaching your economic buyers faster, where they want to talk, without ever leaving Salesforce. Sales leaders can directly correlate each omnichannel touchpoint to closed-won business to gain a deeper understanding of your revenue generation process. - Reach and close buyers faster by combining enterprise grade voice and omnichannel communications with smart follow-up cadences. - Gain visibility and drive rep efficiency without relying on rep data input through automated logging of all rep activities without application switching in a “single pane of glass” in Salesforce.com. - Close more revenue with less ramp up and training through guided selling with real-time delivery of competitive battlecards and objection responses. - Understand your revenue generation process at a deeper level with Conquer’s intelligent reporting correlating every rep action to closed-won opportunities. Ready to Conquer your day?

VCC Live, an Enterprise Cloud Contact Center software provider, has been establishing its international presence for over 10 years as a reliable business solution to companies that deal with wide-ranging customer communications via a variety channels including Phone, SMS and Email. Learn more about our solution at https://vcc.live/

Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.

Speak2Leads can be used to optimize sales. You love inbound leads. You don't want to lose sales because of poor follow-ups and response. Our lead response software sends your leads to your reps via phone. You can earn more revenue by waiting. Speak2Leads allows your reps to spend more time calling leads. We will tell you which prospects to call in order of priority. Keep your eyes on prospects and don't think. Your sales reps will be able to communicate with more leads in a matter of seconds. They will close more sales in less time and effort. Speak2Leads integrates seamlessly with your existing sales process. Your sales team doesn't need to learn anything or log in. Answer the phone and follow all the prompts.

3CLogic is a leading cloud contact center platform that modernizes enterprise communications with employees and customers. The solution is built on Amazon Web Services (AWS) and offers advanced and scalable speech-enabled solutions for leading CRMs such as SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. 3CLogic has five continent-wide deployments and a growing client base of Global 2000 clients. It drives digital transformation through improved CX, organizational efficiency, reporting insights, and dynamic IVR, CTI and AI.

The leading platform for enterprise sales engagement designed for revenue-driven teams. It enables your sales personnel to connect with potential buyers more swiftly. By leveraging AI powered by Real Data™, it revolutionizes sales engagement software, surpassing basic cadence tools. This results in a more robust pipeline and facilitates better customer expansion strategies. Additionally, it fosters impactful dialogues with both prospects and existing customers, ultimately driving faster revenue growth. Playbooks transcends the capabilities of a standard sales auto dialer or sequencing tool. Instead of merely increasing productivity, it empowers teams to focus on the most effective actions. Sales representatives receive insights on additional contacts along with tailored suggestions on the optimal timing and methods for outreach, enhancing the efficiency of their efforts. Furthermore, leadership gains critical visibility into the performance of their remote sales teams, allowing for an understanding of effective strategies and areas that require improvement. This comprehensive approach ensures that everyone is aligned towards achieving the best possible outcomes.

An Outbound Calling Solution Tailored to Fulfill All Your Sales Objectives. This system empowers your agents to enhance their phone interactions, leading to increased sales and improved customer service. By predicting agent availability and automatically adjusting to have new customers ready to speak, it minimizes time spent on dialing and waiting for unanswered calls. Agents can greet prospects personally and jump straight into the conversation, eliminating unnecessary preliminary exchanges. You will have access to a real-time overview of your company's call metrics, allowing you to monitor the overall health of your call center and evaluate agent effectiveness. This information can be leveraged to enhance both profitability and operational efficiency. Ensure optimal staffing by aligning the right agents with the necessary skill sets to meet demand during peak times. Additionally, the solution integrates robust compliance and cybersecurity measures that are grounded in identity and access management, effectively managing risk. An efficient lead tracking system prevents the loss of potential contacts or sales by capturing callbacks from previous missed calls, thus facilitating a seamless follow-up process. As a result, your sales team can focus on conversions rather than administrative tasks.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Intalk.io is a comprehensive call center software solution based in India that offers advanced communication features suitable for enterprises. This platform integrates various business communication methods—including voice, email, SMS, web chat, and social media—into a cohesive and powerful Customer Experience Management system. With its Cloud Contact Center Software, users enjoy a streamlined experience as innovative solutions simplify workflow management. For those prioritizing customer experience, Intalk.io is the perfect choice! It guarantees that your customers enjoy a hassle-free interaction with your brand. This call center management software is designed to help you navigate any challenges while fostering stronger connections with your clientele. Satisfied customers become your most effective marketers, spreading positive word-of-mouth about your offerings. A focus on enhancing customer experience is not just beneficial, but essential for the growth and success of your business. Ultimately, investing in your customers’ satisfaction will yield lasting dividends for your brand.