Best Patient Experience Software for athenaOne

The Guava Provider Dashboard serves as a comprehensive practice management and patient health platform designed specifically for providers in direct primary care, concierge medicine, and functional medicine. Utilizing AI that complies with HIPAA regulations, it enables healthcare professionals to access a real-time overview of critical patient information, including biomarkers, lab results, wearable device data, and health histories—all consolidated for quicker and more informed personalized care decisions. Patients engage through the Guava app, recognized as one of the most extensive personal health-tracking applications, which seamlessly integrates data from laboratories, wearable technology, and medical records into the provider's dashboard, fostering a continuously updated shared health overview between patients and providers. Moreover, Guava boasts direct integrations with platforms such as Elation, Athena, Cerbo, Hint, Spruce, and InBody, and is capable of connecting with over 100,000 patient health systems and wearable devices. This innovative approach empowers DPC and concierge practices to offer genuinely personalized care while minimizing the administrative burdens that typically accompany conventional electronic health record systems. In doing so, Guava enhances the overall patient-provider relationship by ensuring that both parties have access to the most relevant health data in real-time.

Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients. - Online self-scheduling - Digital registration for insurance capture and electronic consent Online Payment - Video telemedicine - Automated waitlist management, optimization Secure chat - Feedback, surveys, and reputation management - Acquisition of new patients Portal for returning patients loyalty Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction. Solv Patient Experience OS - Solv Telemed Solv App for Patients

Our PCI compliant payment vault securely stores your patient's payment information. With their consent, you can automate and collect payments of a pre-authorized amount post-claim adjudication. Practices can accept patient copays pre-care with estimates to support financial management and plan activation or pre-authorized payments post-care. A fully customizable portal for your practice allows patients to make payments online or set-up payment plans and securely stored payment types. For a more transparent experience, estimate your patients' out of pocket expenses with greater accuracy and discuss payment plans early to improve treatment acceptance.

Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch. Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients

CheckinAsyst provides a digital platform that allows patients to access their records, pay them, and communicate with each other. CheckinAsyst improves patient experience and efficiency, allowing you more time to provide patient care.