helppeople Cloud Description
Es el momento ideal para revolucionar tus procedimientos y enriquecer la experiencia de tus usuarios. Helppeople te ofrece una plataforma segura y sencilla que facilita la gestión y automatización de tus procesos. Mejora la eficiencia de tus operaciones, disminuye los tiempos de respuesta y accede a toda la analítica necesaria para decisiones rápidas y efectivas. Supervisa todos los activos tecnológicos de tu empresa y reduce el riesgo de eventos irreversibles. Además, puedes gestionar y optimizar el proceso de contratación en todas las áreas de tu organización, asegurando así un flujo de trabajo más ágil y eficiente. Esto no solo optimiza recursos, sino que también potencia la productividad de tu equipo.
helppeople Cloud Alternatives
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Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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NinjaOne
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Atera
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elevio
Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge.
We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs.
Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product.
Is your team utilising Knowledge Centred Service (KCS)?
Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be.
It is based on user feedback and data analysis and serves as the backbone for user education.
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Pricing
Pricing Starts At:
$4.99 per user per month
Integrations
No Integrations at this time
Company Details
Company:
helppeople
Year Founded:
2000
Headquarters:
Colombia
Website:
helppeoplecloud.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support
helppeople Cloud Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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