Top Pick

giftmate Description

giftmate is an effective and straightforward solution designed to help businesses of all sizes enhance their incentives, loyalty, and rewards programs, engaging clients and employees with personalized and desirable gifts worldwide.

giftmate offers a user-friendly platform for gift personalization, management, and delivery. It features an extensive international catalog of gift cards from over 1500 brands across more than 30 countries, with seamless API integration. Additionally, our multi-card giftmall allows recipients to choose any branded gift card from our catalog.

Enjoy free instant digital delivery, flexible gift ordering with no minimum order requirements, built-in reporting, and more to ensure your customers' and employees' satisfaction translates into real business results

Pricing

Pricing Starts At:
$0/month
Pricing Information:
There is no setup cost & no minimum order
Free Version:
Yes

Integrations

API:
Yes, giftmate has an API
No Integrations at this time

Reviews - 12 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
giftmall
Year Founded:
2012
Headquarters:
Poland
Website:
giftmate.tech/
Update This Listing

Media

Gift Cards Personalisation and Sending

Gift Cards Personalisation and Sending

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
Online

giftmate Features and Options

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Employee Engagement Software

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Recognition Software

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

giftmate Lists

  • Name: Anastasiia T.
    Job Title: Product Manager
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Probably my favorite bonus so far

    Date: Oct 11 2024

    Summary: I was pleasantly surprised when I received a multi-card giftmall as a reward for my recent project. It was a nice change from the usual bonuses. The gift card gave me the flexibility to choose from a wide range of brands and experiences on their marketplace. I ended up using it to book a weekend getaway, which was just what I needed to relax and recharge. Thanks for the thoughtful gift!

    Positive: I loved having the option to pick whatever I wanted with the multi card. It was like having a bunch of gift cards all in one

    Negative: I hasn’t been using the service for a long time though so far everything looks lovely, nothing bad to address

    Read More...
  • Name: Veronika B.
    Job Title: People Manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Efficient benefit system for employee motivation

    Date: Oct 04 2024

    Summary: Giftmate has been an incredibly useful tool for our logistics company to manage employee incentives and motivation programs. Its ease of use, along with responsive customer service, has made the experience smooth and effective. The flexibility in reward options has also increased employee engagement and satisfaction. Highly recommend!

    Positive: - User-friendly platform that makes it easy to set up employee reward and motivation systems.
    - Excellent customer support, with personalized assistance for unique questions and challenges.
    - Flexible reward options, allowing employees to convert cash rewards into money or gift certificates for brands they enjoy.

    Negative: After several months of using the platform, we haven't encountered any significant downsides.

    Read More...
  • Name: Anna L.
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helps us make learning more exciting

    Date: Sep 11 2024

    Summary: We've been using giftmate to motivate and reward our students, and it's been a fantastic addition to our program. The platform is easy for both teachers and students to use. The wide variety of gift cards makes it easy to find rewards that appeal to different interests. Our students are always excited to receive their gift cards, and it's been a great way to encourage learning and achievement.

    Positive: giftmate is easy to use and offers a variety of rewards that students love. It's a great way to motivate and encourage learning.

    Negative: The only area for improvement we see is just introducing even more countries to their catalog

    Read More...
  • Name: Anastasiia S.
    Job Title: Customer Care Manager
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Our customers enjoy it

    Date: Sep 10 2024

    Summary: giftmate has been a game-changer for our customer care team.
    We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues.
    Our customers love the variety of gift cards they can choose from.
    It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company.
    We've seen a huge improvement in customer satisfaction since we started using giftmate. It's a simple tool with a big impact.

    Positive: It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards.

    Negative: We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use.

    Read More...
  • Name: Danyil M.
    Job Title: Human Resources Specialist
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Happy Employees, Happy Work

    Date: Sep 09 2024

    Summary: We've been using giftmate’s gift card solutions to boost employee engagement at our university. The platform is easy to navigate, and the wide variety of gift cards makes it simple to find something that fits our employees' interests. We've seen a noticeable increase in employee satisfaction since implementing these programs. The gift cards serve as a great way to reward hard work and recognize achievements, fostering a positive and motivated work environment.

    Positive: Its user-friendly interface and wide selection of gift cards make it easy to find the perfect reward for every occasion. We love that we can customize rewards and track employee engagement through the platform. Plus, the giftmate team is always there to provide excellent support.

    Negative: We couldn’t find something that would bother us so I guess nothing at all

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Head of Business Development
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Recommend giftmate as good value for money

    Date: Aug 20 2024

    Summary: giftmate is good value for money with wide international catalog and tool with all needed functionality

    Positive: giftmate is good value for money with wide international catalog and tool with all needed functionality

    Negative: Can't mention any, good tool with responsive support

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Scrum Master
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User, Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great platform to manage small incentives for my teams

    Date: Aug 16 2024

    Summary: Overall giftmate is a convenient tool for gifting as a part of our employee engagement and recognition program

    Positive: We are using giftmate for employees engagement and recognition. it's always nice to send some small reward to the teammate for some extra achievements.
    In giftmate tool it's easy to customise and send rewards as well as check some rewarding analytics, I like it. Vast international catalogue is also a big plus, because my teams are located in different countries across the Europe and giftmate solution fits everyone.

    Negative: Don't see any. more brands in the catalogue will be an extra plus

    Read More...
  • Name: Kseniia V.
    Job Title: Marketing Specialist
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Recommended giftmate as a great solution with multi-cards

    Date: Aug 16 2024

    Summary: giftmate multi cards is super convenient, and easy to use. Also they have a great support - fast and helpful. Recommended!

    Positive: Our company is using giftmate as employee recognition solution. each time its great to get a multi card as a reward for KPIs completion or extra achievement. I like that giftmate offers a wide catalogue of brands and I can exchange my multi card to different brands.

    Negative: I don't see any cons in giftmate multi cards, only pros.

    Read More...
  • Name: Svitlana L.
    Job Title: CRM Senior Analyst
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Multi-card giftmate is a great corporate gift for everyone

    Date: Aug 13 2024

    Summary: Great solution with convenient multi-card, vast verity of brand-partners and fast support. recommended.

    Positive: Our company is using giftmate for corporate gifting and rewarding.
    It's always great to get multi-card as a gift from the company. Multi-card gives me flexibility to exchange it to any branded card or split balance between a few branded cards, it's super convenient. Big amount of partners in Poland is also a great plus.

    Negative: Can’t see any, support is fast and helpful. Further increasing partners network will make service even better.

    Read More...
    giftmate Company Response
    Date: Aug 14 2024
    Svitlana, thanks for your review! Happy to make corporate gifting and rewarding easier for you.
  • Name: Lyubov L.
    Job Title: Brand Manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User, Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good tool with multi cards to keep our customers loyal

    Date: Aug 12 2024

    Summary: Easy to use tool, good and responsive support, multi card is super convenient, our customers love them. Recommended!

    Positive: For me giftmate is easy to use tool to send multi cards as personalised incentives to our Customers to keep them loyal and engaged. Our customers like to receive multi card giftmall, because it gives them freedom to exchange multi card to any branded card, they like at the specific moment.

    Negative: I don't see any cons, only positive experience of using giftmate

    Read More...
    giftmate Company Response
    Date: Aug 14 2024
    Hi Lyubov! We're happy to hear you're enjoying the flexibility our multi card giftmall offers.
  • Name: Anonymous (Verified)
    Job Title: Innovation business analyst
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    An effective tool to use for b2b customers benefit programs

    Edited: Sep 16 2024

    Summary: I use giftmate rewards management tool and the incentives catalog itself to sustain close connections with our partners who buy our products to then later sell in their selling points. Since we were a new product, we wanted to motivate merchants to give our product better representation of our items to increase sales, therefore we have introduced motivational programs for partner merchants. We have been managing everything in giftmate from scratch and so far it is an enjoyable experience. Plus our partners confirm that the incentives are rather of nice variety.

    Positive: We’ve got one tool for managing rewarding campaigns which is accompanied with an impressive catalog for the necessary for us markets. It was crucial for us to get the access to a gift catalog of brands our partners would care about and would pay attention to us as a company after, so it is a great deal we encountered giftmate’s offer.

    Negative: After working for about 5 months already we haven’t experienced any inconveniences

    Read More...
    giftmate Company Response
    Date: Aug 14 2024
    Thank you for your feedback! We are glad giftmate can help you with your business goals.
  • Name: Alexandra P.
    Job Title: Marketing Director
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great solution for team recognition and client's feedback collection

    Date: Aug 07 2024

    Summary: We use giftmate as an incentives solution to recognise achievements of my team and to improve response rate for feedback collection emails to our clients. I like the overall service of giftmate, ability to send and track gift cards in the tool and their multi card cause it's super convenient for our clients.

    Positive: Multi card is super convenient for both our clients and employees, easy to use tool with build-in reporting, great support.

    Negative: Don't see any. further increasing of branded gift cards will be a great.

    Read More...
    giftmate Company Response
    Date: Aug 14 2024
    Alexandra, thank you for choosing giftmate and leaving your review!
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