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features
design
support

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Description

eBSEG Digital Insurance Sales & Services Solution provides a customer experience platform that enables customers to engage in Omnichannel conversations via (Desktop – Mobile – Tablet – Chatbot ­ CRM - Facebook App- Messaging, and other channels). eBSEG Insurance Solution allows customers to view their coverage and to make changes online. They can also pay with Credit Card, make payments, make claims, and chat live with agents. eBSEG Insurance Solution offers coverage for Car, Real Estate Properties, Travel, Medical, and Life Insurance Industries.

Description

Transform the customers' queue to be Virtual and make them book their turn without waiting inside or outside the bank branch. Nowadays, your customers need to be safe. Let them use Mobile Queuing Solution and arrive in time with their turn. eBSEG Mobile Queuing Solution has all featured capabilities to ease this process. The customer can know which branch is crowded and choose which branch wants to go to.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

eBSEG

Founded

2000

Country

Canada

Website

ebseg.com/Digital-Insurance-Solution.html

Vendor Details

Company Name

eBSEG

Founded

2000

Country

Canada

Website

ebseg.com/Mobile-Queuing-Solution.html

Product Features

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks Yes 
For Government No 
For Healthcare Yes 
For Restaurants No 
For Retail No 
SMS Marketing Yes 
Supports Multiple Counters No 
Virtual Queue Yes 

Alternatives

Alternatives