eBSEG Digital Bot Platform Description
eBSEG has added numerous channels to its chatbot platform, including WhatsApp Business, Facebook Messenger, SMS, Routing To Call Center Text Agent and Siri in English, Arabic and Franco-Arab languages.
eBSEG Digital Chatbot Platform supports multiple language options (English - Arabic - Franco Arab), so that customers can provide feedback and measure customer satisfaction.
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Integrations
No Integrations at this time
Company Details
Company:
eBSEG
Year Founded:
2000
Headquarters:
Canada
Website:
ebseg.com/Digital-Bot-Platform.html
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Product Details
Platforms
Web-Based
On-Premises
Types of Training
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
eBSEG Digital Bot Platform Features and Options
Chatbot Software
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
eBSEG Digital Bot Platform User Reviews
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