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Average Ratings 0 Ratings

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features
design
support

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Description

eBSEG Digital Banking Solution offers a secure, rich UX application that provides a world-class banking and payment experience for your customers via mobile banking and internet banking. eBSEG omnichannel solution integrates seamlessly with your Back-end. eBSEG Digital Banking Solution offers a complete suite of the most recent banking services that allows banks to deliver banking services to customers anywhere, anytime. The Digital Banking OmniChannel Portal can be used on the following channels - Internet Banking (Desktop). - Mobile Banking Tablet Banking Chat Bot Banking (Text & Voice). Digital Bank Marketing - Apple Watch Banking - Business Banking Omnichannel - Facebook Banking - ATM / Kiosk Banking Call Center Banking eBranch Banking - Messaging Banking

Description

eBSEG has added numerous channels to its chatbot platform, including WhatsApp Business, Facebook Messenger, SMS, Routing To Call Center Text Agent and Siri in English, Arabic and Franco-Arab languages. eBSEG Digital Chatbot Platform supports multiple language options (English - Arabic - Franco Arab), so that customers can provide feedback and measure customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

eBSEG

Founded

2000

Country

Canada

Website

www.ebseg.com/Digital-Banking.html

Vendor Details

Company Name

eBSEG

Founded

2000

Country

Canada

Website

ebseg.com/Digital-Bot-Platform.html

Product Features

Mobile Banking

Bill Payment Yes 
Biometric No 
Cash Management Yes 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments No 
Remote Deposit No 
SMS Banking Yes 
Transaction Monitoring Yes 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management Yes 
Chat / Messaging Yes 
Credit Card Management Yes 
Electronic Statements Yes 
Fraud Detection No 
Loan Management Yes 
Marketing Automation No 
Retail Banking Yes 
Single Sign On No 
Transaction Monitoring No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

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