cardPresso Description
cardPresso is an all-in-one software solution for producing ID cards, streamlining the processes of design, printing, and encoding for various identification needs. It serves an extensive array of organizations by providing both fundamental and sophisticated features that are compatible with both Windows and macOS systems. Available in five adaptable editions—XXS, XS, XM, XL, and XXL—it is designed to meet varying levels of user complexity and functionality. Among its notable features are compatibility with multiple database connections, including MS Access, MS SQL, MySQL, and Oracle, as well as native support for popular file formats such as XLS, XLSX, CSV, and TXT. The software also supports encoding for magnetic stripes, contact chips, and contactless technology, making it versatile for various applications. With its user-friendly interface, card production is made easier, and the software is regularly updated to incorporate the latest advancements in card technology. Furthermore, cardPresso offers complimentary technical support options, including technotes, video tutorials, and help available via phone, Skype, and email for users seeking assistance. This ongoing commitment to customer support enhances the overall user experience and ensures that users can maximize the software's capabilities effectively.
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cardPresso support???? Really??? Date: Jan 09 2026
Summary: The product might be excellent but when you have a problem you are on your own.
I call multiple times daily. 50 calls or more to the supposed customer support line and it hangs up on me. Often without letting me select options 1,2 or 3??? I have also emailed for days and have received many emails telling me they don't believe I've called and the phone system wouldn't do that??? Further more they will not call me and simply help me figure out how to get png. Images onto individual cards. I have at least 10 hours invested in getting arguments as to why my problems are in my head and no one else has this problem rather than the 10 minutes it should have taken for them to call and remotely fix my issue.
I'm over a year in and these issues started with an attempted upgrade. It will be hard to switch but I guess I'll have.
If you are a software programmer and can troubleshoot the software yourself then it's a great price, but if you could ever require help you'll probably wish you had purchased a different product.Positive: Software works well until it doesn't??
It is a very good price for the simple cards I need to create. You can buy what ever level you intend to use.Negative: The customer service is almost non existent.
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The support phone system is 1 out of 50 on someone answering. It hangs up on you for entire days.
The email support responds quickly but actually told me in their own language that I'm the only one having problems.
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