aroma Description

The consumer shopping habits have changed. Customers expect consistency across all channels. Customers' demands are increasing, but so is the economic pressure on businesses. Companies must manage all omnichannel processes efficiently and optimize them from an economic perspective in order to provide exceptional customer service across all touchpoints. To ensure a consistent and seamless shopping experience for customers across all channels, it is essential to integrate all systems. It is often difficult to link traditional store processes with e-commerce systems, as well as many new processes and systems.

Integrations

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Company Details

Company:
Bertelsmann
Year Founded:
1978
Headquarters:
Germany
Website:
us.arvato-systems.com/solutions-technologies/solutions/e-commerce-omnichannel/omni-channel

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Online
Phone Support
24/7 Live Support

aroma Features and Options

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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