aroma Description

The landscape of consumer shopping habits has evolved significantly, leading customers to anticipate a seamless experience regardless of the shopping channel they choose. As customer expectations rise, businesses find themselves under increasing economic strain, necessitating a delicate balance between outstanding service and profitability. To achieve this, companies must efficiently manage and optimize all omnichannel processes from a commercial standpoint. Creating a unified shopping experience across various channels demands the integration of all operational systems. This integration often presents a challenge, as it requires harmonizing traditional in-store processes with modern e-commerce systems and a host of emerging procedures and technologies. Ultimately, the success of an omnichannel strategy hinges on the ability to innovate while respecting established practices.

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Company Details

Company:
Bertelsmann
Year Founded:
1978
Headquarters:
Germany
Website:
www.arvato-systems.de/portfolio/loesungen/digital-commerce/aroma-unified-commerce

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Online Support
Business Hours
Live Rep (24/7)

aroma Features and Options

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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