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features
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support

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Description

All retail tech touchpoints managed by one connected platform. Use powerful technology to increase sales and reconcile commerce with the most recent consumer buying habits. Unified commerce is a fully integrated product suite that provides a consistent shopping experience across all channels. It also leverages all your omnichannel capabilities for increased revenue. It ensures that customers can access the product wherever and whenever they want it. You can rely on the strong knowledge of one partner, who is highly knowledgeable and available 24/7 in your language. Integrated software and hardware can quickly turn around your infrastructure, simplify IT maintenance, and help you to improve your productivity.

Description

The landscape of consumer shopping habits has evolved significantly, leading customers to anticipate a seamless experience regardless of the shopping channel they choose. As customer expectations rise, businesses find themselves under increasing economic strain, necessitating a delicate balance between outstanding service and profitability. To achieve this, companies must efficiently manage and optimize all omnichannel processes from a commercial standpoint. Creating a unified shopping experience across various channels demands the integration of all operational systems. This integration often presents a challenge, as it requires harmonizing traditional in-store processes with modern e-commerce systems and a host of emerging procedures and technologies. Ultimately, the success of an omnichannel strategy hinges on the ability to innovate while respecting established practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ActiveScale No 
Alma Yes 
IdoSell No 
Magento Yes 
PrestaShop Yes 
Salesforce Agentforce Commerce Yes 

Integrations

ActiveScale Yes 
Alma No 
IdoSell Yes 
Magento No 
PrestaShop No 
Salesforce Agentforce Commerce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Planet

Founded

1985

Country

Ireland

Website

www.weareplanet.com/unified-commerce

Vendor Details

Company Name

Bertelsmann

Founded

1978

Country

Germany

Website

www.arvato-systems.de/portfolio/loesungen/digital-commerce/aroma-unified-commerce

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management No 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders No 
Returns Management Yes 
Shipping Management Yes 
Special Order Management No 

Retail Management

CRM No 
Commission Management Yes 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management No 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Product Features

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

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