Alternatives to amberSearch

AddSearch provides lightning-fast, effortless, and customizable site search for any website or web application. Use our Crawler or Indexing API to index your content and keep it up-to-date. AddSearch also supports with search UI build and search setup. With enterprise-level features, such as autocomplete, synonyms, ranking tools, and progressive ranking, AddSearch scales to any needs from small businesses to large corporations.

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Theum is cutting-edge software that fuses advanced knowledge management technology with generative AI capabilities to create an unparalleled platform for automating and controlling your organization’s knowledge processes and at the same time maximizing the value of your knowledge assets. Theum enables you to: - Streamline and automate complex tasks such as aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from diverse knowledge silos - Provide instant access to the precise, detailed knowledge required for any task via advanced, multilingual semantic search bolstered by a unique, intelligent context guidance system - Equip users with the full analytical and generative power of ChatGPT, seamlessly integrated into your knowledge and available for immediate use - Enhance knowledge quality and efficacy by analyzing user engagement, access trends, emerging needs, knowledge hot points, and more - Mitigate scalability issues in AI development and the compliance risks of unmonitored knowledge flows and the accidental use of unauthorized knowledge

SearchStax provides end-to-end search solutions to improve the search experience. SearchStax Site Search is a site search solution that enables companies to quickly, easily, and cost-effectively implement a high-quality search experience. SearchStax Manged Search is a fully managed Solr service to help minimize the need to managed search infrastructure. We have over 700 clients in 20+ countries. We were recognized by G2 as a High Performer for Enterprise Search. Site Search for Your Website Made Easy SearchStax Site Search provides advanced, modern, and personalized search for your website. • Best-in-Class search experience • Actionable search insight for executives and managers • Self-service tools that the marketing team can use to update and optimize search results without the need for developers • Quick Implementation for developers Fully-Managed Solr Service in the Cloud SearchStax Managed Search, a fully managed, hosted Solr service that automates, manages, and scales high-availability Solr infrastructures in public or private clouds. • Spend more time on value-added projects and build faster. • Scale faster with automation • Lower incident and SLA costs reduce costs

Document360 is knowledge base cloud platform that allows you to build an excellent self-service knowledgebase for your customers or internal users. (public and private knowledge bases). It has comprehensive features, including uncompromised writing, extensive theme support, built-in analytics, enterprise-grade restore/back-up, and versioning. Also, you can generate API docs for internal and external users using your API definition files for developers Benefits of Document360: - Smart, instant search: Google-like search to find quick help andynamically search for the most relevant articles. - Built-in Analytics: This feature filters data to provide the report with actionable data and insights. - Integrations Document360 integrates seamlessly with third-party apps such as Disqus and Intercom, Zendesk or Slack, Olark or Microsoft Teams, Google Analytics and many more. Our most prominent customers include Microsoft and Harvard University, Stackify, and many others.

reDock uses AI/machine learning to automate content search tasks. This allows anyone on your team to find relevant information without SME chasing, or drowning in irrelevant results. You can quickly find the most relevant information from all your data repositories, software systems, and help your team win more RFPs, get more projects, increase revenue, and grow your business.

Onna, a real time search solution, allows you to connect and search across a growing number of cloud platforms. Onna helps users access eDiscovery and find high-value items across all legal departments. Onna allows users to report, collaborate, manage compliance, and share documents. Onna integrates well with other data sources such as DropBox, Confluence, and Gmail.

Seismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Launch your CX insights and performance into a new era. Happitu, a platform for workforce and scripting, acts as a personal coach to your service team, providing them with the resources, insights, and processes they need to deliver exemplary customer service over the phone. It analyzes all of your interactions to highlight what your customers are experiencing. Happitu Vision automatically records, analyzes, and scores all your customer calls. A dashboard view allows you to drill into specific moments of your customer interactions and identify opportunities for CX improvements. Create your own metrics for monitoring unique and changing customer interaction. Search for calls based on sentiment and identify key moments quickly. Happitu guide guides your agents through every interaction using custom workflows, dynamic help topics, and responsive scripting.

Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.

A simple-to-use, ad free, commercial-grade search engine that will deliver the results you desire. Create a search that suits your needs. The Bing Custom Search API provides powerful ranking, a global search index, and document processing in a fast, simple setup. The core technology works in four stages: it identifies on-topic sites and images and provides automatic query suggestions. It then applies the Bing ranker to deliver relevant search results. You can adjust the parameters to access usage insights at any time. Define which parts of the web you wish to draw from, so that users only see relevant results from domains, subsites, or web pages you select. To expand the scope of your search domain, explore site suggestions. To get a complete view of search results and ranking, use Bing's global-scale index. You can create a compelling search experience for web pages, images, or autosuggested keywords.

Lawyers, as well as knowledge workers, can spend up to 22 per cent of their work hours searching information.1 OpenText™, Decisiv™, enterprise-search and knowledge management software, quickly searches, accesses, and shares information from various data stores. This allows lawyers to have relevant information and subject matter expertise at their fingertips to gain a competitive edge. AI-powered enterprise search tools can identify precedents, work product, experts, and other relevant information within the firm or corporate legal department. AI-powered enterprise search engine software allows easy access to relevant information by retrieving structured and unstructured data across a variety of enterprise data sources. Enterprise search engines that are trusted and secure crawl information from all sources to create concept search models based upon content and extended metadata. This allows you to rank and rank relevant information and improve the quality of enterprise analysis.

Search powered by AI allows you to find specific answers and trends in documents and websites. Watson Discovery is an AI-powered search engine and text-analytics. It uses market-leading natural language processing technology to understand the unique language of your industry. It quickly finds answers in your content and uncovers business insights from documents, webpages, and big data. This reduces research time by more that 75%. Semantic search goes beyond keyword search. Watson Discovery provides context for answers to questions, which is a departure from traditional search engines. It quickly scans your connected data sources to find the most relevant passage, and then provides the source documents or webpage. Natural language processing and next-level search capabilities make all information accessible.

Introducing GoSearch, the cutting-edge enterprise search platform created by the developers of GoLinks. GoSearch seamlessly integrates with over 100 personal and company applications, offering a unified interface powered by generative AI. This innovative platform extracts insights from various sources, delivering a consolidated and insightful search experience. Whether your query is about resetting passwords or navigating the Q4 roadmap, GoSearch operates akin to Google, surfacing relevant resources such as internal documents, individuals, tasks, and chat conversations. Harnessing the power of generative AI, GoSearch provides comprehensive answers by summarizing relevant context and information from both personal and company resources. Uncover additional knowledge by identifying the right people and places within your organization. GoSearch features a built-in conversational assistant, GoAI, transforming your search into an interactive chat that supports follow-ups. It retrieves outputs from your organization's connected apps and taps into external knowledge from ChatGPT. Elevate your communication efficiency and redefine knowledge management with GoSearch.

Wuha helps you stop scattering and optimizes on average 7 hours per week! All your information sources can be connected to Wuha so you can search in one place. Wuha seamlessly integrates into your workflow, displaying search results wherever you work. You can quickly identify the source, the file format, and the content of the search results. Wuha can understand and interpret time information. You can search using more or less exact dates. There are no more questions about which version of a document is the correct one. Wuha will show you the most recent and similar results. Our A.I. Our A.I. adapts to your profession's vocabulary. Wuha can translate acronyms, detect names and identify nominal groups.

Navigate easily across Microsoft Teams, Office 365 Groups and Yammer. My ConneX, a powerful and user-friendly tool, improves the search experience for Teams and makes it easier to find content. This powerful tool will help you find all the collaboration areas within Office 365. It will also give you visibility into which groups you belong to and what groups you can join. All the latest Atlas workspaces, and Microsoft 365 groups are available in one place. You can see your group members from the card. Or jump straight to Teams, Yammer SharePoint, Documents Planner, OneNote, Yammer, SharePoint and Documents. Display in List mode or Card mode.

Use AI and natural language processing to search your company's knowledge in a single window. Search using natural language queries and receive structured search results presented in a clean format. Filters and a suggestion system can be used to narrow them down if necessary. Ask questions, and you will receive a fragment of a document as a response. You can also download the file. Other related information is available in the same location. Use ready-made elements for your website or app. Automate queries from customers or internal users. Automate internal and external queries using your existing documents. All popular formats supported. Scrape websites to connect them with your knowledge base. Get the latest version automatically, without any manual work. Connect external drives, tools, and apps to one central location and search them all instantly. Get a complete report on what clients and team members are searching for. Regularly add desired content to your knowledge base.

Mantium's AI platform encourages knowledge sharing and alignment within organisations, helping teams work towards common goals. Knowledge management systems (KMS), which are used to manage large teams, are key to collaboration and learning about meetings, processes, and other events. We enable enterprises to quickly find the right knowledge in their KMS using AI to provide the best answers. If Mantium does not have the answer to your question you can update the information and the AI will improve in future instances. Mantium allows you to search systems holistically with Natural Language Processing (NLP), so your team can quickly find the information they need. You can ask a question via Slackbot and not need to switch to another app to get the answers.

BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction. BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes. BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.

All the tools you need to manage your employees and improve performance - all under one roof. A connected collection of quality, coaching and learning tools will improve your customer experience. You can automatically recognize milestones and reward achievement, make it easier for employees to communicate, create contests, and get insight into your team's pulse. All you need in one platform at a fraction of the cost of many single-solution tools. (Oh, and there are no more spreadsheets. No more spreadsheets. There's no need to manage employees on multiple platforms (or pay them). It's also difficult to pull data from multiple platforms to get a clear view of what's happening. You have everything you need to engage your team in C2Perform.

Keyspider is a cloud-based enterprise search engine that provides accurate search results. Keyspider allows you to create your own custom website search without additional cost or time. Keyspider is able to understand the customer's needs and deliver the right results for their search queries. Websites can now enjoy better search results and more conversions. It aims to change the way customers navigate through customer websites using a search-as a-service that leaves no stone unturned. With tailored search, you can increase relevance across all mediums.

AnswerGPT™ is the generative AI Answer Engine that will revolutionize your customer service team. It will help you to improve CSAT and support costs, while enabling faster resolutions. Transform your domain enterprise expertise into dynamic answers. By surfacing contextualized information, your team can quickly resolve problems, improve response quality and keep your customers satisfied. Deflect common cases automatically, group similar cases and focus your team on high-value items. AptEdge integrates seamlessly with all your apps. AptEdge integrates with all the apps you use, including knowledge bases, ticketing tools, issue tracking tools CRMs, code repositories and collaboration tools. We have everything covered. Give your sales team an edge. Keep your developers focused on writing code. Help your product teams streamline their product optimization. Empower your agents as instant experts. Get full visibility on trending issues and stay ahead of them.

INDICA Enterprise Search allows companies to quickly search through their systems and find the data they need in a matter of seconds. INDICA's patented data platform indexes both structured and unstructured data, ranking the results according to relevance. This is in contrast to other Enterprise Search solutions. This allows you to quickly find the data you need in just a few clicks. Enterprise Search is built on our Basic Data Platform, Enterprise Search Module, and can be customized to meet your needs.

Azure Cognitive Search is the only cloud service that integrates AI capabilities to enrich all types information and make it easy to identify and explore relevant content on a scale. It was formerly known as Azure Search. It uses the same integrated Microsoft natural-language stack that Bing, Office, and others have used for over a decade and AI services across vision and language. Spend more time innovating than maintaining complex cloud search solutions. You can quickly deploy a search index and avoid any operational maintenance. This cloud search service is fully managed and reduces the complexity of data input and index creation. It integrates with popular Azure storage solutions, and exposes index functionality via a simple REST API and.NET SDK. You can deploy a fully-configured search service that offers intuitive user experiences, such as suggestions, faceting, synonyms, and geosearch, while avoiding operational overhead.

Enterprise search can increase productivity and save time by delivering more relevant search results to your company. Microsoft Search makes it easy to find the information you need to complete your task. Microsoft Search can be used throughout your day to find answers to common questions. Microsoft Search allows users to find the right people, content, and answers to complete their tasks within the app they are already using. Users receive relevant results that are relevant to the context of the app from which they search. When they search in Microsoft Outlook they find emails and not SharePoint sites. They can search SharePoint to find files, pages, and sites. Microsoft Search is personalized regardless of the app that users are using. Microsoft Search uses insights from Microsoft Graph to show relevant results for each user.

AWS can help you improve your operational excellence with a popular, open-source solution. Data center and network architectures with built-in certificates can be used to audit and secure data. Machine learning, alerting and visualization allow you to detect and react to threats in real-time. Optimize your time and resources to focus on strategic work. Securely unlock real time search, monitoring, analysis, and monitoring of business and operational information. Amazon OpenSearch Service allows you to perform interactive log analysis, real-time monitoring of applications, website search and more. OpenSearch is a distributed, open-source search and analytics suite that derives from Elasticsearch. Amazon OpenSearch Service provides the latest versions OpenSearch and support for Elasticsearch versions 1.5 to 7.10, as well as visualization tools powered by OpenSearch dashboards.

We simplify complex enterprise searches. Data isn't only growing. Data is becoming more connected, which makes data-driven decisions more complex than ever. Open source technologies are used to build intelligent and intuitive insight engines. Our enterprise search products deliver the right data at the right time to the right person. An annual subscription will help you avoid vendor lock-in. Our upfront, transparent pricing allows you to plan ahead and avoid surprises, even when you are in the cloud. Our website doesn't contain the phrase "Contact Us For Pricing". Search is as easy to use for you as it is for customers. Visitors are increasingly using search to navigate websites. If they don't find what their looking for, they will leave. SearchBlox Site Search offers a fast, accurate search and a sophisticated user experience that increases conversions.

Cloud Search brings the best of Google Search into your business, delivering true enterprise-level search. Cloud Search can be integrated with G Suite, or used to connect to third-party data platforms. It helps employees find the right information quickly, easily, securely, and efficiently across the company. It should be easy to search through the data of your company. Cloud Search uses machine learning to instantly suggest queries and surface relevant results across more 100 content platforms. This includes over 100 languages. Cloud Search does enterprise search and your business what Google does for the web. Cloud Search provides enterprise search via robust SDKs and ready to use APIs. This allows you to scalably index large amounts of data from any source. You can index third-party content from hundreds of enterprise sources using over 100 connectors.

Site search should work for you. Our solution combines simple setup and out-of the-box functionality with the ability for you to have full control over your search results. Get started today with high-quality site search to scale up your business. Cludo is a user-friendly product that can be used by marketers and webmasters alike. With valuable tools and features like autocomplete, intelligent 404 pages, time-sensitive banners, and more, Cludo puts you in control of your site search solution. You deserve more than just fulfilling your searches. Cludo provides an easy-to-understand dashboard with comprehensive analytics. You can increase conversions and site time by making content decisions based upon what users are actually searching.

An enterprise search solution, also known as a company's search engine, allows employees to find information intuitively from any source they have access to, such as their own e mails, Office documents and Sharepoint documents. Full-text searches are quick and easy. All information is displayed in seconds regardless of the file names. Digitization in companies is causing data to grow at an ever-increasing rate. Your employees will be able to deal with the overwhelming amount of information by using the enterprise search software INTRASEARCH® (PDF). This allows you to focus on the most important tasks. You can choose the INTRASEARCH®, solution that suits your needs best. The rental model ensures you get the best price possible for your individual search solution. Because you only pay what you actually use and need. This allows even small and medium-sized businesses to find the right solution.

Sphinx is an open-source full text search engine. It was designed with simplicity, performance, relevance (aka search quality), as well as integration simplicity in mind. It is written in C++ and can be used on Linux (RedHat Ubuntu, etc), Windows and MacOS, Solaris and FreeBSD. Sphinx allows you to either batch index and store search data in an SQL database, NoSQL or just files, or index and search data as needed. It works almost exactly the same way with a database server. Sphinx offers a variety of text processing options that allow you to fine tune it for your specific application requirements. You can also adjust the quality of search results with a number relevance functions. SphinxAPI allows you to search in just 3 lines of code. SphinxQL allows you to query your results using SQL. Sphinx indexes between 10-15 MB and 60 MB per second on a single CPU core.

Zest for Enterprise makes information easily accessible in your organization, reduces app switching time, and eliminates information silos. Our technology empowers knowledge workers by giving them the information they need to do their daily tasks without having to switch between apps. We eliminate the endless rabbit holes of searching information by unifying internal knowledge sources. 20% of knowledge workers' time is now spent producing, instead of searching. Zest AI will match your files and deliver them to you faster. Connect your information sources to make files easily accessible via an intelligent search bar.

To find the best solution to your business, trust a technology-agnostic service provider. RealDecoy maximizes digital commerce ROI by providing site search services that increase revenue and lower costs. No matter what screen, increase conversions, order values, customer loyalty and customer loyalty. Manage complex data sources, search taxonomies, multiple language versions, and currencies. Reduce operational costs and increase customer service. Find opportunities for cross-selling, merchandizing, and up-selling. Personalize search results to ensure customers only see the relevant information. Personalize the site search experience for your customers so they can find the products they are looking for, discover new products, and return to buy more often. Assessing open-source and commercial technology options. Recommend the best technology to meet your business and technical needs. This will ensure the highest ROI.

Bonsai, a technology company that specializes in custom-made search solutions for businesses and communities around the globe, is Bonsai. Bonsai will ensure that your business can provide the best search experience for your customers and users. Bonsai provides support for your team with constant access to top-level engineers. We also manage your search through a leading platform that offers unrivalled stability, allowing you to freely deploy internal resources to other areas within your business. Nothing is more comforting than knowing that your mission-critical processes have been flawlessly and expertly managed. You'll also save thousands of hours and allow your engineers to be deployed to other areas of the business. You'll be able to contact us via multiple channels with regular, consistent communication thanks to our unique, fully managed service. Bonsai can be your search expert, just like adding another team member to your staff.

Mindbreeze takes note of what you are most interested in, learns how to search intelligently and quickly recognizes information that other systems miss. To give employees and customers a 360-degree view, data is gathered from many sources. Mindbreeze automatically makes data accessible across all applications, departments, and company boundaries. Mindbreeze InSpire searches for all information about your company such as e mail addresses, telephone numbers and contact persons. It displays contact information for experts from different fields and their contact information. The preview function allows you to quickly find all documents, including the latest revisions. The 360-degree customer search app allows the user to interact with 360-degree views of one account. It indexes multiple structured data sources, such as SAP.

Your employees will be more productive if they have a business search solution that you can add to their team, department, or company. Did you know that Copernic's Business Server Search allows you to quickly roll out a high-quality search experience at a fraction the cost of more complicated search products? Your IT department will not be burdened by tedious setup and implementation. You can simply download the Windows installation file, and then configure your file sources. You can create indexes that are specific to teams or departments, while still respecting confidentiality and permissions. Copernic's team is available to answer any questions. Copernic's advanced keyword index (index) gives employees the tools to locate all types of business information currently stored in shared servers. This includes text documents, emails, multimedia files and cloud data.

360deg relevancy across Websites, Ecommerce and Service. Every interaction, recommendation, search is made better. We help businesses deliver the experiences people want. The Coveo Relevance Cloud is the first step to relevant search. Self-optimizing AI allows you to harness the power of every click and query. You can deliver better experiences by noticing search relevance from Day 1. Then scale to full 360 degree relevance. Every query and click tells you what your customer wants. You'll be able to provide relevant product results and product and content recommendations that customers will want to 'add it to cart'. With AI-powered customer self service and AI-assisted agent answers, connect each customer to the most relevant answers quicker.

Search, observability, security, and enterprise search for the cloud. Whether you use Amazon Web Services, Google Cloud or Microsoft Azure, you can quickly and easily find the information you need, gain insights, protect your investment in technology, and do so with ease. We take care of the maintenance so that you can concentrate on the things that matter to you. It's easy to configure and deploy. You can scale easily, use custom plugins and optimize your architecture for log and time series data. You can get the full Elastic experience, including machine learning, Canvas and APM, index lifecycle management as well as Elastic App Search and Elastic Workplace Search. Logging and metrics are only the beginning. To address security, observability and other critical use cases, you can bring together your diverse data.

Search Trello, Slack and Google Drive. Digital companies can use the search, data exploration, and GDPR compliance tools. You can save time by always being able find the email, JIRA issue, or Slack message you are looking for. It's easy to forget whether the crucial piece of information was in a JIRA topic, in Slack, or emailed in. It doesn't matter. You will receive a Slack message when anyone mentions your project (or you name or anything else) in any of the tools. ctx is always up-to-date. We ensure that data is updated as soon as it is changed in a source. This gives you a consistent and timely view of your data. Advanced search techniques are used to drill down into your data. You can slice and dice your data by date, type, and many other criteria. Filter or browse through the results. We'll add your team. We'll invite and sign them up so that they can search the same data as you.

Amazon Kendra, a machine learning-powered enterprise search service, is highly accurate and simple to use. Kendra provides powerful natural language search capabilities for your websites and apps so that your end users can find the information they need in the large amount of content across your company. Natural language questions are better than keywords. This will allow you to find the answers you need, whether it is a specific answer or an entire document. You can stop searching through endless links for the information you are looking for and just focus on finding it. Information silos can be eliminated. Kendra allows you to easily add content from file system, SharePoint, intranet websites, file sharing services, etc. into a central location. This will allow you to quickly search for all your information and find the best answer. Kendra's machine-learning algorithms learn which results are most valuable to you and improve your search results.

uman.ai is a search engine for knowledge-driven teams. It connects to your collaboration tools and helps find internal experts and knowledge to help you be more productive, learn quicker, and stay competitive. Information is always at our fingertips, but inside most organisations, it's a different story. Your company knowledge is locked in siloed systems, and in the heads your employees. This is preventing your team, your organisation and you from learning from one another and reaching your full potential. Document management systems are siloed and contain too much content. Chat channels are exploding and content is drowning. Your company probably already has the right expertise. It is just a matter of getting it out of siloed systems into the hands of those who really need it.

The complete platform for all aspects of research. {Instantly retrieve and wrangle the insights you need, no matter your source of unstructured data.|No matter what source of unstructured data, you can instantly retrieve and extract the insights that you need.} Find answers from millions of public sources like SEC Filings, Earnings Calls and expert network transcripts. Or leverage your firm's expertise. Hebbia can instantly connect to any source of unstructured information in your company, and can ingest any file type or API. You can work faster by using tools for diligence and research processes, regardless of the task. With a single click, you can spread financials, find public comps or structure unstructured information. Hebbia is trusted with the most sensitive data by some of the world's most powerful financial institutions and governments. Security is our core. Hebbia is the only encrypted search engine available on the market.

A foundation of three parts allows Synerise to deliver advanced business intelligence and detailed customer 360-degree profiles. Terrarium is the first part. This proprietary database can process, segment, and analyze data at lightning fast in real-time and allow you to take advantage of very short window of opportunity. Cleora, an AI engine, increases the value of our solutions by using precise algorithms that can quickly identify important events in large amounts of data. The platform is completed by an ever-evolving approach that allows for constant expansion, refinement, and optimization to ensure business activities are at the forefront of technological innovation.

InfoNgen is a text analytics solution and sentiment analysis tool that automatically uncovers actionable insights in mountains of data. To dramatically reduce the time required to make informed strategic decisions, your teams will be able to share, analyze, and share only critical information from both structured and unstructured data. InfoNgen's proprietary tools for sentiment analysis and text analytics allow you to uncover patterns, trends, and anomalies deep within your data. InfoNgen is the only product that combines its unique use cases with powerful features. This will empower your employees to make better decisions and get there faster. InfoNgen provides businesses with a powerful resource for finding critical information. It has pre-built industry taxonomies and customizable delivery options.

Contact centers are centered around knowledge items, call scripts and other information that agents need. Agents must be armed with the most current, relevant and effective information in order to respond to any customer question or concern. ClearMash knowledge administration will optimize your customer interaction and help your agents perform at their best. Give your agents the most powerful search engine available for contact centers. ClearMash can search for anything in ClearMash knowledge administration as well as outside (like files, websites, emails, etc.). And do it quickly. Your agents will be able to provide better answers, which will improve customer satisfaction. Agents don't have the time to consult the knowledge administration for every call in real-time. You can reduce knowledge administration by training your agents. However, this relies on their memory, which is not optimal. You don't need to rely on memory or leave the operational system to search.

Collato is a AI Notetaker and Document Generator that transforms the way you capture knowledge. Why Collato? - Stay Present : We help you stay focused on the conversation and not the notes. Our meeting assistant provides accurate transcriptions that are seamlessly converted into reliable and relevant documentation. - Capture every Idea: Don't miss a single insight. Collato can capture inspiration in any form, whether it's through a voice memo or a photo taken during a brainstorming session. - Easy Documentation: Create comprehensive documentation in seconds using our customizable templates. Take informed decisions using the most accurate and up-to-date information, without the usual hassle. Collato simplifies note-taking and documentation. Spend less time on mundane tasks and more time driving meaningful change. Our promise is simple: You focus on meaningful tasks, and we handle everything else. Join us now!

Smarter knowledge management results in better customer experiences and more efficient call center operations. Customers and prospects can be met at the beginning of their journey via the Internet. Customers will feel like experts when they can find answers on their own via any channel and at any time. Customers who contact you will find it easier to reach you with expert knowledge and crucial insights. Smart knowledge management with NICE CXone Expert makes it easy for consumers to find the right self-service answers. Expert is part of the CXone cloud native platform and optimizes your organization’s content to improve customer journeys. Expert starts at Internet search and extends across web pages, bots and digital channels. Your customers will be empowered with the most relevant content to help them succeed in self-service. They will also receive faster, more accurate and reliable agent-assisted answers that are less time-consuming than calls and transfers.

Mayday centralizes, harmonizes and intelligently distributes your knowledge internally, in your contact tools, or externally, in an intelligent FAQ where your users are looking for it. Sharepoint, Wiki, intranet, documents... The proliferation of tools can seriously hamper knowledge management. Mayday Knowledge Base is the only solution that brings all of your business knowledge into one place. Knowledge is easily accessible, even during customer interactions, as it is delivered to the advisor's desktop. AI-enhanced content suggestions and a search engine with intelligent suggestions will increase your response speed.

Helpjuice is a cutting edge knowledge base software that helps businesses consolidate all information on a single platform. Customers can use this web-based service to solve questions, resolve problems, and self-serve. The key features include intelligent instant searching, advanced analytics and visual analytics, content repository and content library, data management, document tag and management, and many other things.