ZIRO Integrations

RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.

Introducing Microsoft 365, previously known as Microsoft Office 365. Unlock your creativity and accomplish your goals with a suite of tools including Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. A subscription to Microsoft 365 grants you access to the latest versions of Office applications, both on your desktop and online, along with timely updates as they are released. Whether you're using a desktop, tablet, or smartphone, Microsoft 365 combined with your device and an internet connection ensures you can maintain productivity from any location. OneDrive ensures that your work is accessible from anywhere, allowing for seamless collaboration and sharing with others. Plus, support is readily available through email, chat, or phone, connecting you with a real person whenever you need assistance. Embrace the power of Office today and find the subscription plan that best suits your needs for ultimate efficiency. Now is the perfect time to elevate your productivity game.

Today's intricate business challenges require collaborative efforts from dedicated teams. To assist you and your team in mastering the art of effective collaboration, we have developed a comprehensive online guide. When you establish a collaborative environment for discussion and decision-making, the potential for success expands exponentially. Microsoft Teams consolidates all necessary resources into a unified workspace, allowing seamless communication through chat, virtual meetings, file sharing, and integration with various business applications. Enhance your team's synchronization with features like group chat, online meetings, calling, and web conferencing. Engage in collaborative document editing using integrated Microsoft 365 (formerly Office 365) tools such as Word, Excel, PowerPoint, and SharePoint. You can also incorporate your preferred Microsoft applications and third-party services to facilitate continuous business progress. Teams offers robust end-to-end security, comprehensive administrative control, and ensures compliance—all backed by Microsoft 365’s capabilities. Designed to accommodate various types of groups, Teams provides a free version with no commitments, as well as an option to access it within a superior suite of productivity tools. Embrace the power of teamwork and unlock new opportunities for innovation and growth.

Ensure that remote employees have secure VPN access. Provide your remote workforce with seamless and highly secure entry to the enterprise network from any device, at any hour, and from any location, while safeguarding your organization’s interests. If you aim to enhance security for your remote staff so they can operate from various devices, at any time, and from anywhere, consider the Cisco Secure Remote Worker solution. Cisco can expedite your organization's success by swiftly offering adaptable, policy-based access designed to support remote workers across wired, wireless, and VPN connections. Experience more value with a reduced total cost of ownership by leveraging a range of services that extend beyond traditional VPN features, enabling a comprehensive secure access solution for remote employees. Furthermore, achieve greater visibility and control over your distributed enterprise, allowing you to monitor who is accessing the network and which devices are being used for that access. This approach not only bolsters security but also enhances productivity across your organization.

Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.

Introducing an all-in-one platform that integrates cloud telephony, video conferencing, team messaging, contact center capabilities, and comprehensive analytics. Streamline your organization's expenses by equipping each user with the precise tools necessary for their roles. Foster collaboration and break down departmental barriers through seamless analytics and interaction between contact center representatives and subject matter experts. Manage everything effortlessly with a unified administration interface for setting up the system, alongside user and data oversight. Enjoy the convenience of a single license that encompasses calling, directories, video meetings, messaging, and contact center functionalities. Enhance global connectivity for your business with top-tier reliability and performance in a cloud environment. Effortlessly schedule, initiate, or engage in high-definition audio and video meetings from any device or location without hassle. Access your contacts with ease, whether they are part of your organization or external partners. Ultimately, create superior customer experiences by leveraging an intelligent, collaborative, and trustworthy solution that adapts to your needs. With this platform, you can ensure that your team remains connected and productive, no matter where they are located.

BMC Helix Remedyforce is a robust IT service management solution that is specifically tailored to scale and meet the demands of mid-sized businesses. Leveraging the Salesforce cloud, it effectively merges IT operations management (ITOM) with intelligent features to enhance efficiency, compliance, and security within the organization. This platform includes advanced omni-channel self-service options, utilizing Chatbots that operate across Skype, Slack, mobile applications, and web interfaces. Designed to streamline processes, BMC Helix Remedyforce offers a user-friendly experience that optimizes IT productivity and fosters innovation. It aims to eliminate unnecessary complexities, enabling organizations to swiftly derive value from their IT investments. With a strong emphasis on speed and adaptability, this service and support solution is perfectly suited for the contemporary IT landscape, catering to those who prioritize simplified infrastructure while driving high-velocity IT operations focused on delivering substantial value. As businesses evolve, Remedyforce continues to adapt, ensuring it remains a vital asset in a rapidly changing environment.

Spiceworks can be your mission control for all networks you serve with a little knowledge. Spiceworks allows you collect network information from all client sites over secure HTTPS, then consolidate it and manage it all from a single location. After a quick set-up in Spiceworks, each client can have their own user portal to submit helpdesk tickets. All of them will be directed to your central Spiceworks installation. Each client will have their own Active Directory authentication to ensure security. You can also view all your open help tickets from one place, auto-assign tickets based on client, and create detailed reports. IT is always on the move! You can open, close, assign, or respond to help desk tickets from your mobile device with just a few text commands. You can now manage all client requests from anywhere, whether you are at work, lunch, or on the golf course.