Workspace 365 Integrations

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Microsoft 365 for Individuals is designed to elevate personal productivity through its blend of creativity, collaboration, and AI intelligence. The suite includes industry-leading apps like Word, Excel, PowerPoint, Outlook, and OneNote, accessible across all major devices for continuous workflow. With the integration of Copilot, Microsoft’s advanced AI assistant, users can brainstorm ideas, write content, and analyze data effortlessly. OneDrive cloud storage ensures files are safe, accessible, and protected with ransomware defense. Microsoft Designer and Clipchamp bring professional-level design and video editing within reach, empowering creators to produce visually captivating content. Microsoft Defender provides enterprise-grade security, safeguarding user identities and information. The platform’s flexible plans—Personal, Family, and Premium—cater to different needs while keeping experiences consistent and user-friendly. Whether for work, study, or creativity, Microsoft 365 helps users unlock their potential with the power of AI and cloud technology.

Viva Engage serves as a dynamic social platform designed for digital communities and self-expression, enhancing the functionalities of the Communities app within Teams and Microsoft 365 to foster connections among employees while allowing them to voice their opinions and experiences in their preferred environments. As a key component of the Microsoft Viva suite, Viva Engage not only enhances Viva Connections and Viva Topics but also aims to broaden community interactions, dialogue, and knowledge-sharing across various facets of the Viva ecosystem over time. This platform provides leaders with a venue to disseminate important information, articulate their vision, engage with team members, and participate in ongoing discussions. Additionally, it boasts features such as virtual events, prioritized conversations, and alerts that integrate seamlessly with Teams, Outlook, and Viva Connections. For employees, Viva Engage offers a space to cultivate networks and communities, share insights about their work, and seek assistance, ultimately enriching their collaborative experience and professional journey. This multifaceted application is designed to empower users at all levels, making it an essential tool in today’s interconnected workplace.

Microsoft SharePoint empowers organizations to securely create, manage, and share content across teams with built-in AI intelligence and collaboration tools. It serves as a central hub for communication, document management, and process automation—enhanced by Copilot for rapid site creation and SharePoint agents that answer questions, summarize data, and provide actionable insights. Users can easily design modern intranet sites using templates, flexible layouts, and drag-and-drop elements tailored to their brand identity. With advanced management controls, IT administrators maintain strict data governance, identity management, and compliance across departments. Integrated with Teams, OneDrive, Outlook, and Power BI, SharePoint ensures a connected workflow where content and people align effortlessly. Its AI-driven knowledge discovery transforms passive files into searchable, intelligent resources that drive decision-making. The platform also supports immersive media, dynamic dashboards, and multilingual content to enhance internal communication. Whether for small businesses or global enterprises, SharePoint is the foundation for a unified, secure, and AI-ready digital workplace.

Secure and manage all your content across distributed teams, devices and apps. Uncover new business insights, scale compliance and governance, reduce costs, and increase productivity. Right out of the box. Flexible deployment models, robust integration ecosystem, and open APIs to address the business needs of companies in diverse industries and regions, and at different levels of cloud adoption. Egnyte helps thousands of customers take their cloud office strategy into hyper-drive. Transform your approach to content governance, privacy, compliance, and workflow automation with a single, turnkey platform.

What your clients don't know about cybersecurity can really harm them. Asking questions is the best way to keep your clients safe. ConnectWise Identify Assessment gives you access to a risk assessment backed up by the NIST Cybersecurity Framework. This will reveal risks throughout your client's entire company, not just their networks. You can have meaningful security conversations with clients by having a clear, easily-read risk report. You can choose from two levels of assessment to meet every client's needs, from the Essentials to cover basic information to the Comprehensive Assessment to dig deeper to uncover additional risks. The intuitive heat map displays your client's risk level and prioritizes to address them based on financial impact and probability. Each report contains recommendations for remediation to help you create a revenue-generating plan.

You decide how TOPdesk works for you. You can use TOPdesk to process incoming tickets, or collaborate with multiple service teams using one tool. We have the features and flexibility to suit any organization, from ITSM and CAFM to ESM. Our software will help you assist your customers. TOPdesk is more than a service management tool. Since 1993, our people have been helping organizations all over the world improve their service delivery. We care about your success. This is reflected in our customer satisfaction ratings. We are here to help you every step of your way. You can streamline your IT support with simple call registration, resource planning and dynamic reporting options. All your facilities services can be managed with clear overviews, personal to do lists and cleverly designed planners.

Numerous virtualization tools and platforms exist, each with its own set of advantages and disadvantages. We empower you to integrate all available options, allowing you to enjoy a comprehensive solution. You can seamlessly merge local, legacy, and cloud applications while also consolidating VDI, TS, and HTML5 virtualization platforms. Our system aggregates these resources and delivers them centrally to your end-users. By publishing our intelligent application icon to your client, Liquit identifies the optimal method to provide the application based on the user’s context, including their location, the device in use, and the permissions assigned to them. This flexibility enables end-users to access any device while using both personal and professional applications side by side. Additionally, we offer single sign-on capabilities for a blend of local, DaaS, and SaaS applications, ensuring a seamless and consistent experience for end-users, irrespective of any backend changes. Transitioning between platforms is a breeze, enabling effortless migration. Ultimately, we significantly streamline your administrative environment, enhancing overall efficiency and effectiveness. Now, you can focus on your core business instead of getting bogged down by complicated IT infrastructure.

A single solution designed for your entire organization. This software application is tailored to simplify all your administrative tasks. With our software, you can enhance the flow of information and communication throughout your organization. This leads to greater effectiveness and efficiency for your company. Our software was developed to be flexible and can be fully customized to meet the specific needs of your business and industry, eliminating the need for costly bespoke solutions! Are you in search of software that can be accessed from any device, at any time, and from anywhere? Our cloud-based solution empowers you to retrieve all your business data whenever and wherever it is needed, ensuring that you stay connected and productive on the go. Additionally, this adaptability ensures that your organization can evolve alongside changing demands and technological advancements.

In today's fast-paced environment, information evolves rapidly, compelling professionals to operate both efficiently and with a high degree of accuracy. The manner in which information is stored, shared, and accessed plays a crucial role in this process. With Zenya DOC, the document management system (DMS) from Infoland, users can manage information flows with ease, ensuring access to accurate and pertinent data from any location at any time. This allows them to engage with the most relevant information without unnecessary effort. Users can quickly locate data through a variety of filters and search suggestions, while also keeping documents and workflows current, whether working individually or collaboratively. The platform facilitates the sharing of documents with both internal teams and external stakeholders, ensuring that assessment and authorization processes are streamlined. Immediate access to the most pertinent information is enabled through focused inquiries. With over two decades of expertise in document management across multiple sectors, we are well-equipped to share best practices and provide guidance to help you embark on your document management journey effectively. Our commitment is to empower you to achieve your goals swiftly and efficiently.

Datto SaaS Defense empowers Managed Service Providers (MSPs) to take a proactive stance against various cyber threats, including malware, business email compromise (BEC), and phishing attacks specifically aimed at platforms such as Microsoft Exchange, OneDrive, SharePoint, and Teams. By utilizing a data-independent security solution for Microsoft 365, MSPs can safeguard their clients against ransomware, malware, and phishing schemes while effectively addressing BEC concerns. This advanced threat protection tool is designed to identify zero-day threats at the moment they emerge, rather than after a significant delay, ensuring timely defense measures. With Datto SaaS Defense, clients’ Microsoft 365 data across OneDrive, SharePoint, and Teams can be consistently protected. Additionally, this all-encompassing security solution not only aids in attracting new clients but also allows for market expansion without the need to hire more staff or invest in extensive security training programs. Unlike traditional email security solutions that rely on historical data from previously recorded cyber threats, thus leaving gaps for new, unforeseen threats, Datto SaaS Defense offers a distinct advantage by focusing on proactive detection and response. As a result, it establishes a robust line of defense that adapts to the evolving landscape of cybersecurity challenges.