Wooly Description
Scale your advocacy marketing efforts. Grow your brand, preserve authenticity, and create a new marketing channel. Marketing is not just about paid advertising. Establish long-lasting relationships that create awareness, content, and sales with people who are willing to help you grow. Your most important relationships can be consolidated into one central platform. You can easily see who is talking to you and what they are saying. You can see sales, social posts and purchases for each member of your community. For a complete picture, connect your eCommerce, social accounts and emails. Wooly helps customers develop deep relationships with brands they love. This turns them into loyalists and raving fans. These customers should feel empowered to share and engage with your brand.
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Roster / Wooly - Save your money Date: Jul 30 2022
Summary: It's been a horrible experience since I signed on the dotted line. From there, they're very hard to get in touch with. I send an email to my customer rep explaining that the tool is not working, despite many requests-11 days later I receive a message saying we should have a meeting to see what's wrong. These guys lack the ability to empathize. If someone is paying you thousands of dollars for a broken tool, is it unreasonable to at least provide them with the bare minimum service to get it fixed?
Positive: The false promise is the best part. The hope that this product would work was my favorite time using it.
Negative: The product didn't integrate with my website. I paid an extra $500 for an "integration fee" with the promise that the tool would be integrated without me having to worry about anything. Despite paying that fee and monthly subscription fees has not prompted the service desk with any action to ensure that the tool is actually working. Customer service and functioning products are not a priority for this team. I've worked in the IT industry for years and have never seen such disappointing priorities. Any software developer knows that the value you bring your customers is paramount.
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