Top Pick

WhiteBIT Description

WhiteBIT is one the most secure trading platforms around the globe. WhiteBIT is a cutting-edge technology platform that offers a professional-grade experience for novice and professional customers. The company is based in Vilnius. What makes WhiteBIT different? Secure platform - WhiteBIT uses the most reliable and effective security technologies. To ensure additional safety, we use a multi-stage elastic holding strategy. WhiteBIT provides two-factor authentication for all users, as well as a host additional security features to provide multiple layers. Security is our top priority. Custom-built trade matching engine. Our custom trading engine is scalable and can execute orders in real time. Our extensive APIs allow us to support third-party trading platforms as well as algorithmic trading.

Pricing

Pricing Starts At:
$10 USD
Pricing Information:
WhiteBIT has a lot of cryptocurrencies and fiat currencies. For each there is a minimum deposit and commissions, but almost all crypto actives can be deposited for free.
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, WhiteBIT has an API

Reviews - 7 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
WhiteBIT
Year Founded:
2018
Headquarters:
Lithuania
Website:
whitebit.com/
Update This Listing
You Might Also Like
CDPs: Build, Buy.. or Both? Icon
CDPs: Build, Buy.. or Both?

Collect, Unify & Connect Data Real-Time, Real Fast

Explore how a customer data platform can help to enhance your engineering team's efficiency and supercharge application performance.

Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Customer Support
Phone Support
24/7 Live Support
Online

WhiteBIT Features and Options

WhiteBIT User Reviews

Write a Review
  • Name: Alona S.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    User experience for half a year

    Date: Sep 08 2023

    Summary: My experience is generally positive, I don’t know if this exchange is suitable for experienced traders, but the tools are enough for me. I have used staking, spot trading and margin trading, futures is a bit complicated for me. I started saving significantly on trading commissions after holding the exchange token, I regret that I did not do this earlier.

    Positive: I liked that this exchange provides the opportunity to receive a large passive income, in addition, the support service works very quickly, they respond to the telegram messenger and also to letters, there is also the opportunity to call, but I did not use it.

    Negative: The application interface was inconvenient for me, but now I’m almost used to it. Also the exchange doesn't have BEP-20, although I don't need it, but it's a little strange.

    Read More...
    WhiteBIT Company Response
    Date: Sep 12 2023
    Thank you for sharing your feedback and using WhiteBIT! We're glad to hear you've found value in our platform's passive income opportunities and responsive support service. Regarding BEP-20 tokens, we appreciate your feedback, and we're always looking to expand our offerings to better serve our users. It's great to know you've explored various trading options on our platform, and we'll continue to improve and enhance the user experience. If you have any further suggestions or questions, feel free to reach out. Happy trading!
  • Name: Kris K.
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Like their futures trading leverage and margin trading commission

    Date: Aug 03 2023

    Summary: Overall, WhiteBIT has been great for me as a pensioner. The low fees and high leverage options give me more confidence in my trading decisions, and I feel like I have more control over my investments. It's a platform I can trust, and I'm happy to be part of the WhiteBIT community

    Positive: I've been using WhiteBIT for a while now, and I must say, my experience has been positive. The best part for me is the low fee of 0.078% per day for using funds in margin trading. It's such a relief to see my profits grow without hefty fees eating into them.

    And let me tell you, their leverage on perpetual futures contracts is a game-changer. With leverages of x50 and x100, I can make bigger trades and potentially earn more. It's like having a superpower in the crypto world. But risky also.

    Negative: One thing that could be improved is the size of the letters on the website. As a pensioner, sometimes it's a bit challenging to read the smaller text. It would be nice if they could make it a little bigger for better readability.

    But other than that, I'm satisfied with WhiteBIT's services. It's been a reliable and trustworthy exchange for my crypto activities, and I'm glad to have found it.

    Read More...
    WhiteBIT Company Response
    Date: Aug 04 2023
    Thank you for sharing your experience with WhiteBIT. We're delighted to hear that you've had a positive journey with us. Our commitment to providing low fees and high leverage options is aimed at empowering traders like you to maximize your profits. We appreciate your feedback about the font size on our website and will definitely take that into consideration for better readability, especially for our valued pensioner users. It's wonderful to know that you find WhiteBIT reliable and trustworthy for your crypto activities. We're proud to have you as part of the WhiteBIT community, and we'll continue to work hard to meet your trading needs. Your satisfaction and success mean a lot to us. Thank you for choosing WhiteBIT!
  • Name: Suzanna E.
    Job Title: Brand manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Impressive Experience with WhiteBIT

    Date: Jul 25 2023

    Summary: WhiteBIT is a solid choice for cryptocurrency trading, offering a seamless experience and an impressive selection of assets. With its commitment to security and user satisfaction, I confidently recommend WhiteBIT to fellow traders.

    Positive: WhiteBIT has proven to be a dependable and secure cryptocurrency exchange. I appreciate the wide variety of cryptocurrencies available for trading, providing ample options for diversification. The user-friendly interface and intuitive navigation make it easy to manage my assets and execute trades efficiently. Moreover, the platform's advanced security measures, like 2FA and cold wallets, give me confidence in the safety of my funds.

    Negative: While the overall experience has been positive, I wish there were more customer support options available, especially during peak times. Additionally, occasional maintenance delays can be a minor inconvenience.

    Read More...
    WhiteBIT Company Response
    Date: Jul 27 2023
    Hello, Thank you for your feedback! We're glad to hear that your overall experience with WhiteBIT has been positive. We've recently introduced a new phone line as one of our communication options, and we've expanded our Help Center section. Now you can create separate support tickets or find answers to your questions using our search feature. Regarding the cons you mentioned, we understand the importance of efficient customer support, especially during peak times. Rest assured, we are continuously working to improve this aspect of our service. As for occasional maintenance delays, we apologize for any inconvenience caused and are striving to minimize such occurrences. Your feedback is valuable to us, and we'll keep working to make your experience even better! Best regards, The WhiteBIT Team
  • Name: Hlib R.
    Job Title: Marketing specialist | part-time trader
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Swift. Simple. User-friendly

    Date: Oct 13 2023

    Summary: Overall, WhiteBIT does not cover all my trading goals, but a significant part of them. It would especially suit beginners, for whom simplicity and clarity is essential. But mature traders can also find the room in WhiteBIT, in my opinion.
    The smooth experience of using it is a bit spoiled by troubled withdrawal. Having that solved would make WhiteBIT get closer to a 5-star rate. Yet I cannot say that those drawbacks are ultimate, as some would not even notice them, but for me they make a difference.

    Positive: WhiteBIT stands out by its user interface and customer support. For me, ones became the core advantages, as what I seek in exchange is versatility and user-friendliness. I could tell about fees, deposit and lending options, number of trading pairs and other basic stuff, but these are not cornerstones for me. This aspects are quite same on the most popular exchanges, but not all of them can boast of comfortable user experience. Comfort and security – this is what I prioritise, and this is what WhiteBIT delivered to me.
    Customer support is responsive and ready to get down into solving issues. I had almost no delayed answers from them, and they have many channels for getting in touch – and even phone calls. It is really WhiteBIT's strongest point.

    Negative: Withdrawal is the aspect that makes a disappointment kick in. As direct transfer into fiat account is suspended, there are only two options left: GeoPay intermediary and P2P Express. The first one has a 5% commission, and the latter one has a bottom line of the funds. By and large, you can't withdraw small sums of money at ease or with no cost.

    Read More...
    WhiteBIT Company Response
    Date: Oct 16 2023
    Thank you for your detailed feedback on WhiteBIT. We truly appreciate your insights and the time you've taken to share your experience. It's great to hear that you've found our user interface and customer support to be the core advantages of WhiteBIT. We value your perspective on versatility and user-friendliness, as these aspects are indeed crucial for an enjoyable trading experience. We're pleased to know that you prioritize comfort and security, and we're committed to delivering just that to all our users. Regarding withdrawals, we understand your concerns. We continuously work to improve our services and consider user feedback as an essential part of this process. We're actively looking into options to enhance the withdrawal experience for our users, and your input is valuable in this regard. Your overall assessment of WhiteBIT is greatly appreciated. We strive to cater to a wide range of traders, from beginners to more experienced ones. Rest assured that we will continue working on enhancing your experience with WhiteBIT, and your feedback has been instrumental in this effort. Should you have any further comments or suggestions, please don't hesitate to reach out. Your input helps us to grow and improve our platform. Thank you for choosing WhiteBIT, and we look forward to serving you even better in the future.
  • Name: Dmytro K.
    Job Title: Bartender
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My experience

    Date: Sep 25 2023

    Summary: My experience is quite positive, for two years there have been no problems or account blocking!

    Yes, there were difficulties when it was not possible to withdraw the hryvnia and the reduction in staking interest was not encouraging, but in general everything works and new features are being added.

    Positive: Easy to use and test!

    Good design! Over the past year the business has grown a lot both in appearance and functionality! Many convenient features have been added that make working with the exchange easier!

    Negative: The hryvnia exchange rate for P2P express is lower than on spot!

    Reduction of interest on crypto deposits! Of course, frequent technical work is a little annoying, but on the other hand, this leads to the fact that the exchange began to work much better and faster.

    Read More...
    WhiteBIT Company Response
    Date: Sep 26 2023
    Dear Dmytro, Thank you for taking the time to share your experience with WhiteBIT. We truly value your feedback, and we're delighted to hear that you find our platform easy to use and appreciate the improvements we've made in both design and functionality. We understand your concern about the hryvnia exchange rate for P2P express and the reduction of interest on crypto deposits. We continually strive to optimize our services, and your feedback helps us identify areas for improvement. Regarding the technical work, we appreciate your patience, and we're glad to hear that it has contributed to a better and faster exchange. We're committed to delivering the best possible experience to our users, and your positive overall experience is a testament to our ongoing efforts. If you have any more feedback or suggestions, please don't hesitate to reach out to us. We're here to assist you and make your experience even better. Thank you for choosing WhiteBIT, and we look forward to serving you for many more years without any issues.
  • Name: Jeffrey J.
    Job Title: Content Writer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The crypto exchange with a high potential

    Date: Sep 25 2023

    Summary: I'm a daily user of the WhiteBIT exchange almost a year. And now, I can make the personal conclusions about the features of it. So, it has the user's friendly and simple interface, it absolutely has nothing difficult and that's the advantage. Moreover, company is popular in media and have a big amount of partnerships but from the other side, sometimes the FUD appears around the exchange. Also, I would mention the high level of security and good support, but the last one has to be improved. So, they develop the new networks, features and created the good community in the social networks.

    Positive: - large trading volumes
    - high liquidity, multilevel security system
    - web3 deposit and authorisation
    - crypto lending rates
    - 400+ trading pairs
    - user's friendly interface
    - popular in media
    - futures and margin trading
    - good security level

    Negative: - the new company in the industry, was founded only in 2018

    Read More...
    WhiteBIT Company Response
    Date: Apr 18 2024
    Thank you for sharing your detailed feedback on your experience with WhiteBIT exchange. It's great to hear that you've found it to be a platform with high potential, especially with its large trading volumes, high liquidity, and multilevel security system. The variety of trading pairs, user-friendly interface, and availability of features like crypto lending rates, futures, and margin trading are indeed valuable aspects. Your insight into the company's media presence and partnerships adds further credibility to its reputation. It's understandable that occasional FUD (Fear, Uncertainty, Doubt) can arise, but it's promising to hear that the exchange is actively working on addressing such concerns. Your feedback regarding the need for improvement in customer support is duly noted. Continuously enhancing support services is crucial for ensuring a positive user experience, and it's encouraging to know that WhiteBIT is committed to developing new networks, features, and fostering a strong community. Thank you for being a dedicated user of WhiteBIT exchange and for taking the time to share your thoughts. Your feedback is valuable for both the exchange and potential users alike. If you have any further insights or suggestions, feel free to share them.
  • Name: Theodor C.
    Job Title: Self-employed
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good exchange, but there is no limit to perfection.

    Date: Aug 29 2023

    Summary: Good exchange, definitely there is enough work to do, but for me WhiteBIT is a good experience and I would (and did) recommend it.

    Positive: My experience was good and clear. I've tried their staking for 90 days and it helped me to make a good and easy profit.
    I trust this exchange, I was using it for half a year and it's pretty easy to work with. Also support works really nice.

    Negative: I was a little confused when I was logged out, thought it was a mistake, but support helped me. They've said it's part of their security system and I can change it in settings.

    Read More...
    WhiteBIT Company Response
    Date: Aug 31 2023
    Thank you for sharing your experience with WhiteBIT! We're glad to hear that you've had a positive overall experience using our platform. Our goal is to provide a user-friendly and secure environment for trading and staking cryptocurrencies. We appreciate your trust in us and your recommendation. Regarding the log-out issue, we apologize for any inconvenience it may have caused. Rest assured, it's part of our security measures, and you can adjust these settings according to your preferences. If you have any further questions or feedback, feel free to reach out to our support team. Happy trading and staking!