Weezmo Description
Engage customers in-store, online, and post-purchase. Identify which campaigns have turned into profit and optimize them. Target 100% of customers who have made purchases in your physical store. Segment them by predicted behavior. It takes only a few minutes to install Weezmo. After it's installed, you will only notice a new feature: the ability to send a digital receipt. We respect your privacy and adhere to the most recent data protection laws. All of your data is stored and accessible in one location on our platform, or on the platform of choice. We are attentive to customers' needs and keep up with market trends. A dedicated CSM is available to answer any questions and provide support. We connect all attribution points using a unique identifier. This gives you complete visibility into the customer journey and allows you to turn these touchpoints into engagement opportunities.
Weezmo Alternatives
CoreInteract by Altigen
Engage customers throughout the entire journey via voice and digital channels (chats, email SMS, email and social media). Integrate business communications with business system, giving valuable information to employees at every customer touchpoint. CoreInteract's drag-and-drop design makes it easy to manage workgroups and routing rules that meet your business needs. You can set the priority and order of which workgroups will receive customer inquiries. CoreInteract lets you manage your interactions in Teams natively without the need for a separate desktop software or application. Your team members can easily distinguish between customer calls and internal calls by clearly marking workgroup calls. CoreInteract can retrieve a Dynamics 365 customer record for each answered call. This gives you more control over your customer information and allows you to call a customer directly within Dynamics 365.
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Airkit
Airkit is a digital experience that sits on top your systems of records to drive customer action. Digitize every sales and service touchpoint throughout the customer's lifecycle. Automated onboarding, self service account updates, digital cross-sell and churn prevention are just some of the many benefits. Pre-built components and templates are available for web, mobile voice, chat, and voice. You can also build your own. You can ship high-quality apps faster and more confidently with best-in-class error tooling and debugging. Less errors, less maintenance. You can create your own brand components and asset collections to ensure that apps follow your brand guidelines. Airkit-powered apps and core systems can be connected to customer data via APIs or pre-built integrations. With built-in analytics and reporting dashboards, you can measure and optimize user engagement. Reduce paperwork required for security, privacy, compliance certifications. Respect TCPA, SOC2, PCI, GDPR, HIPAA.
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livepro
Livepro is the ideal Knowledge Management solution for Customer Service/Experience. Livepro can be used in any setting, including behind the counter, on the field, or customer self-service. It has the tools to increase cx scores and reduce training times. It also helps ensure compliance and staff engagement. Livepro is a purpose-built Knowledge Management system for customer experience. We are focused on providing answers to agents and not lengthy, complex documents. Livepro's powerful features such as search and easy-to-follow process guidance make this possible. Livepro is easy to use and requires little training. This increases staff confidence and customer satisfaction while reducing AHT and training costs. Customers will be more satisfied with livepro by reducing AHT by 25% and reducing transfers by as much as 35% Increased staff engagement and shorter induction-training periods. Increase Compliance and Risk with Authored Content & SOC Certified Secured data.
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Braidio
You can easily deploy new mobile edge apps for your business lines to engage customers, generate new revenue and power your operations. Braidio's conditional logic workflows are like Lego blocks that allow you to quickly create the customer experience you desire. The physical world is changing to become digitally led. To increase engagement and improve operational efficiencies, innovate and lead by creating digital customer experiences that are similar to traditional in-person experiences. Transform mundane customer interactions on the web or via mobile apps into intuitive omnichannel experiences that increase revenue and allow customers to interact in a digital world.
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Integrations
No Integrations at this time
Company Details
Company:
Weezmo
Headquarters:
Australia
Website:
www.weezmo.com
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Product Details
Platforms
SaaS
Windows
Type of Training
Live Online
In Person
Customer Support
Phone Support
Online
Weezmo Features and Options
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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