WebRezPro Integrations

INTELITY stands out as the leading provider of a comprehensive platform designed for guest engagement and staff management, catering to the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions enhance the connection between a mobile-centric guest experience and staff operations, all within a unified platform. To discover how to create a touchless guest experience, consider scheduling a demo with us today. In light of increasing cleanliness standards and the desire to minimize physical contact, INTELITY provides an entirely contactless check-in and mobile key service. This allows guests to forgo the front desk by utilizing Mobile Check-In, enabling them to proceed directly to their rooms and use their Mobile Key for access, thereby minimizing unnecessary face-to-face interactions. As a prominent figure in hospitality engagement technology, INTELITY is committed to delivering top-notch, innovative, and integrated Guest Services Platforms accessible across various mobile and in-room devices, ensuring a seamless experience for both guests and staff alike. With our commitment to enhancing the hospitality experience, we aim to set new standards in the industry.

Ivy merges human knowledge with automated solutions to deliver precise and prompt communication to guests, allowing hotel personnel to focus on other tasks while improving the overall guest experience. By welcoming guests and tailoring their stay according to individual preferences, Ivy ensures that all requests are addressed within a fraction of a second. Additionally, it provides valuable insights into both guest experiences and operational efficiency through its comprehensive analytics, enabling all guest interactions to be managed seamlessly from a single platform. Discover the various methods by which Ivy engages with guests and elevates satisfaction ratings. This innovative approach not only streamlines communication but also fosters a more personalized and enjoyable stay for each visitor.

Shift4's complete end-to-end solution for payment processing includes everything you need in order to process secure payments at a low total cost. Our solution integrates seamlessly into existing POS and PMS software, and includes PCI-validated P2PE. Advanced tokenization, EMV devices, business insight, and more.

NAVIS is a technology company that helps hospitality companies achieve new heights of profitability and performance. We are committed to helping them succeed through innovative solutions, better data, partnerships, and a unquenchable desire for success. Our innovative direct booking technology and personalized, strategic management help to drive, capture, nurture, and convert more of your reservation demand into highly profitable direct reservations. You can capitalize on your leisure demand by booking and capturing guests via email, voice, OTA, OTA, or web. Book guests using sales & marketing strategies that produce an industry-leading conversion rate and ADR. Engage guests and build loyalty across all channels during their booking & travel experience. With a complete view of guests and leads, you can identify which campaigns are successful and reach out to them at the right moment.

Achieve total revenue optimization with Guestrev, a solution built to supercharge profit for every segment of your business, using rules-based automation with the right level of control revenue managers crave. Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of ancillary revenue, custom to your hotel. Guestrev offers open pricing recommendations by room type and market segment. Price each room type independently of overall demand based on a multitude of factors. Guestrev employs the most accurate valuation of your guest’s true revenue potential at the segment level. Understand your guest’s willingness to buy, distribution cost, and total profitability while on-property. Forecast accurately, price with certainty, and make quick, agile decisions. Synchronize your PMS data with Guestrev in real time so you can look at the most accurate picture of your data.

Revintel offers 55 out-of-the-box reports and Revintel’s BI solution, Compose, to create your own custom brand-matched interactive visualizations in a variety of formats using drag and drop functionality. These allow you to spend more time on strategy and analysis than on acquiring data. You can understand the booking pace and identify issues that are affecting performance while you still have time. Find trends and opportunities in property, market, brand, or portfolio-wide areas. Make faster, better-informed, revenue decisions. You can save time and maximize your profitability by having a uniform portfolio view at your fingertips. You can quickly drill down into details by creating personalized dashboards that give you a comprehensive overview of the most important aspects of your business. To guide your marketing efforts, compare YOY economic conditions and market conditions. Deeper more actionable insights enable faster, more informed revenue decisions.

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Canary Digital Tipping enhances employee earnings without negatively impacting a hotel's financial performance. This versatile and customizable solution operates without an app, allowing guests to conveniently leave cashless tips while ensuring prompt payment for staff. Craft the perfect digital tipping processes tailored to your hotel's needs. With a straightforward platform, you can swiftly design the most effective digital tipping strategies for your establishment. Promote digital tipping at various points during the guest experience through text messages, emails, and strategically placed QR codes throughout the hotel, encouraging more frequent gratuities. Guests can provide digital tips by department or to specific individuals, and multiple staff members can receive tips simultaneously via a single mobile device. The automated features simplify the distribution of tips to employees. Additionally, Canary takes care of all the administrative aspects related to cashless digital tipping, including payroll integration and automation of tax forms, ensuring a seamless experience for both guests and hotel operators. This innovative approach not only incentivizes staff but also enhances the overall guest experience.

Embrace every payment method your customers prefer to create an irresistible experience that encourages repeat business. By facilitating seamless transactions, whether at the counter, on the go with a food truck, through your website, or even at a customer's doorstep, you ensure accessibility and convenience. Offering options like swiping, dipping, and tapping, you empower customers to pay using credit cards, EMV chip cards, and debit cards without hassle. Additionally, by integrating popular digital wallets such as Apple Pay®, Google Pay™, and Samsung Pay®, you cater to modern payment preferences. Also, consider accepting Automated Clearing House payments directly from bank accounts to further streamline the process. Moreover, allow gift cards to be accepted while also providing the ability to activate, redeem, and reload personalized gift cards for an enhanced customer experience. This comprehensive approach guarantees that you will never lose a sale due to limited payment options.

An enterprise-level, all-encompassing platform for managing customer experiences is tailored to enhance organizations focused on customer satisfaction, operating from a private cloud call center. The evolving landscape of consumer expectations has introduced significant challenges for businesses striving to provide exceptional service. A staggering 90 percent of consumers review your website prior to engaging with your company, and an increasing number of customers prefer to communicate via digital channels such as web chat, SMS, chatbots, and social media. Mitel’s MiContact Center Business platform equips customers with the flexibility to connect through their chosen devices and preferred communication methods, while also providing agents and supervisors with the necessary tools to navigate today’s complex omnichannel customer journeys. This platform encompasses all essential features required to run a premier customer experience center, including an integrated Workflow Designer, Speech IVR, AI-driven Chatbots, Agent Assist capabilities, Interaction Recording, Quality Management, Workforce Management, and a multitude of additional resources to ensure seamless operations. Additionally, this comprehensive system not only streamlines processes but also enhances overall customer satisfaction by empowering organizations to adapt to the dynamic needs of their clientele.

Reevaluating the essential tools to streamline your hostel's operations is crucial for success. Designed by hostel proprietors like yourself, this solution aims to simplify your workflow. You might be juggling multiple tabs at this very moment—one for bed management, another for customer reviews, a separate one for pricing, and perhaps a chalkboard filled with experiences, among others. Our innovative technology consolidates all these functions into a single, user-friendly platform, alleviating the clutter and confusion. Outdated software with cumbersome designs and obscure menus is no longer an issue. Our commitment is to maintain simplicity, which is why we have developed an application that is accessible to everyone. Expand your earnings beyond just bed bookings by creating and promoting unique experiences, facilitating teamwork, and overseeing your food and beverage operations, all from one convenient interface. Embrace the future of hostel management and watch your business thrive.

Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.

Cendyn's CMS is specifically designed for the hospitality industry. It manages content and scales with you growth. You can increase website engagement and urgency by utilizing robust personalization features, simple administrative functionality, and promotion of live rates to convert lookers to bookers.