WP Docs Description
Imagine all your FAQs, tutorials, and company policies being in one place. To answer a complex question, your support teams will need to share a URL. Customers would prefer to find the answer quickly, rather than waiting for a response and creating a support ticket. Self-help articles and tutorials can help customers succeed and lower support costs. Your site should have valuable, relevant content. This sends a positive signal for Google search engine. FAQs and how-to articles will increase your website's ranking and help you reach more customers. Transparency across all devices is essential in today's tech-driven society. wpDocs optimizes your documentation to display on desktops, tablets and mobile devices. wpDocs simplifies document collaboration.
WP Docs Alternatives
ProProfs Knowledge Base
ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.
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Noodle
Vialect has been helping companies to connect people, content and capabilities for over a decade. Noodle is an All-in-One platform that provides office staff & remote teams the ability to post ideas, create content, share schedules & have video calls all within a single secure site. On Premise and Cloud hosting available.
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Kaleo
Our best practice methodology improves your knowledge base by identifying the questions users need answers to and then creating answers that are easy for users to find and use. Your knowledge base is kept current by monitoring tickets for repeat questions. IT tickets will tell you what questions people are asking. We identify tickets that could have been avoided by self-help. These include 'how tos' and all Tier 1 incidents. To group self-helpful tickets by question, machine learning classifiers are trained to use more than 1000 ontologies. To determine FAQs, groups are ranked according to their volume. The quality of the answer chunks is checked manually and then linked to the associated FAQ. Now, the questions and answers can be added to your knowledgebase.
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Product Fruits
Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment.
Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web:
Interactive product tours, guides & walkthroughs
Hints, beacons & tooltips
User onboarding checklist
In product announcements
User feedback collection
One-click bug reporting
In app help center (Life Ring Button)
Knowledge base
Our customers achieve higher conversions, lower churn and less support tickets.
Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences.
We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.
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Pricing
Pricing Starts At:
$49 per year
Free Trial:
Yes
Integrations
Company Details
Company:
WP Docs
Year Founded:
2015
Website:
wpdocs.co
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
24/7 Live Support
Online
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