Vozy Description

Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works.

Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies.

Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.

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Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Vozy
Year Founded:
2016
Headquarters:
United States
Website:
www.vozy.ai/
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Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support

Vozy Features and Options

Artificial Intelligence Software

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Speech Recognition Software

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Natural Language Processing Software

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Vozy Lists

Vozy User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Call Center Solutions Engineer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Highly customizable Conversational AI

    Date: Jul 05 2022

    Summary: Final users are more comfortable with this voicebot due new features they added to control exceptions.

    Positive: - We connect our contact center to their SIP trunk
    - Automatically generate call's based on what a call want to achieve
    - You can choose any voice or request a unique one
    - You can choose between multiple Speech to Text softwares
    - Easy scalable: from tens of calls at time to thousands of calls at the same time.
    - Easy setup, less than 10 minutes to start calling your customers.
    - Highly customizable voicebot: when a bot calls, they give you a nice control, not only to the conversation also at SIP level and realtime events.

    Negative: - Sometimes calls are not being launched, but it is not charged to your bill, but they keeps in the records.
    - New features are being delayed.

    Read More...
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