Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
Learn more
An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
Learn more
Dialogflow
Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
Learn more
Vision Agents
Vision Agents is a versatile open-source Python framework designed for developing low-latency voice and video AI agents utilizing any model. This framework empowers developers to integrate large language models, speech recognition, and vision models from over 25 different providers, enabling the creation of real-time agents for applications such as telehealth, voice assistance, live coaching, video analysis, interactive avatars, security surveillance, sports commentary, and a variety of other multimodal uses. Its architecture is tailored to facilitate the development of agents capable of listening, speaking, seeing, processing media, accessing tools, and providing instant responses, all while operating on Stream's expansive global edge network, which ensures latency below 500ms. With just a minimal Python setup, developers can quickly create their first agent by leveraging platforms like Gemini Realtime, OpenAI, Deepgram, ElevenLabs, Stream, or other compatible providers. Furthermore, Vision Agents accommodates both real-time speech-to-speech models and tailored speech-to-text, language processing, and text-to-speech pipelines, allowing teams to either rapidly deploy a functional voice agent or exercise complete control over the components involved in speech recognition, language reasoning, and text-to-speech functionalities. Overall, this framework not only simplifies the process of building sophisticated AI agents but also enhances flexibility and performance across diverse applications.
Learn more
