VoIP Detective Description
VoIP Detective is the most user-friendly Cisco Call Manager reporting tool. VoIP Detective is available in both a free and a paid version. It allows you to view calls to and fro extensions on your CUCM cluster as well as to perform detailed troubleshooting.
VoIP Detective is a simple interface that allows you to send call information to Cisco Call Manager.
VoIP Detective free and Pro can be quickly installed as virtual machines - it takes less than 30 minutes to get up and running.
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Variphy is the preferred analytics and management platform for Cisco Collaboration for over 1,500 public and private organizations, totaling more than 4 million phones in over 30 countries.
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Pricing
Pricing Starts At:
$0
Pricing Information:
VoIP Detective Free is 100% free with no expiration.
VoIP Detective Pro starts at $499 USD / year.
VoIP Detective Pro starts at $499 USD / year.
Free Version:
Yes
Integrations
No Integrations at this time
Company Details
Company:
VoIP Detective
Year Founded:
2018
Headquarters:
United States
Website:
www.voipdetective.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support
VoIP Detective Features and Options
Call Tracking Software
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
VoIP Detective User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Easy to use with outstanding support Date: Feb 15 2026
Summary: Pricing is fantastic - one price for every single feature, regardless of devices, users, phone numbers, etc.
Positive: Very good call reporting, and my users don't need training to use it - very intuitive. We use this for CUCM and CUBE reporting, but I believe it supports other systems as well.
Negative: None that I can see. We had problems getting CUCM to send records, but support helped us fix the config.
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